Hotels near PT. Karya Plastik Utama, Batu Ampar

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

I was very satisfied staying at Yello Harbour Bay because everything was great here. Very strategic location and easy to reach from the harbor or from within the city itself. The hotel has electric bikes and bicycles to rent, Game On room, chill spot, and other social space. The most enjoyable thing is of course the friendly and very helpful staff.

I was impressed with the majestic lobby that has enermous interior decoration 😁. ( I was not prepared that the lobby will be that majestic) The check-in process was quick and smooth and had spa treatment while wating the room to be ready. I booked the leading category one but i must say the room is exceed my expectation, it was very very spacious (really spaciouss) the bathroom also veryy verryy verryyy spacious and superr cleannn,its a good choice to have short staycation, the hotel is quite near to nagoya shopping area. But too bad i didn't take proper picture because i was enjoying my ”me time” at that moment. I would like to return for another short vacation again!

The first impression once step in was great. I'm a simple person, not that fussy so able to adapt to the environment within expectation. Booked this through Booking.com and was required to paid in cash. Not enough cash in hand. Luis the entrance concierge helped me out. He offered to ride on bike which he explained it will be more safer with him around. Thanked him for that. Entrance concierge - Credit to the young chap, Luis. He's polite and went extra mile. 5/5 Front desk - Always love the culture of the people who provide services here. As always very gentle and polite. But they will look better in standard uniform. 5/5 Room 601/602 - we checked in family of 5. 2 big spacious rooms with kids who are active running around. Cleanliness can be improve. Cups not cleaned. Still have stained. Room 602 not fully utilised with cup spoon, bathroom liquid or bar soap and shampoo not filled. The mattress not comfy as I can feel the spring. The hot water not working. Need to focus on essentials. 2/5 Breakfast - not much variety for budget hotel. Consider good enough. For family with kids, would love to see cereal for kids breakfast. 3/5 Checkout - It was pleasant as we traveled during the holiday of SG. They have taxi standard rate so u don't need to worry to travel around. 4/5 Location - Very near to pubs and shops. 5/5. Walking distance of 15-30mins to Nagoya Hill Mall. Overall Rating - 3.5/5 Thank you for the hospitality.

Checked into this hotel at abt 8 or 9pm, cos we could not stand the hotel we checked in earlier. Was so glad that we got a beautiful deluxe room for ourselves at this timing. The staff was very friendly and accommodating. The reception even accommodated my last minute request for a birthday surprise for my hubby at midnight. They were so nice!! They prepared a choco lava cake with a birthday candle and a Happy Birthday wish on the plate. And 2 staff were there singing a Happy Birthday song as well. Hubby was very much caught by surprise. The room was great - spacious with sofa and armchairs with nice looking furniture, the whole room is very clean with a nice cosy setting, bathroom amenities was great, and the king bed and pillows were so comfortable I had the best sleep in many months! The best sleep was definitely the highlight of my holiday this time round 🤭 Location is awesome as its so near to Nagoya Hill Mall, all we had to do was just go by the back way. Breakfast is nice and filling. I'm not really a picky water so being full is good for me. We had a great view from our room as well. It was such a pleasure and a redemption from the bad service we unfortunately had to receive from our earlier booking at another hotel. The rooms are really as nice as the photos they uploaded. Really made our day here at Grand I Hotel. Thank you to all the staff who have served us during our stay 28 to 30 Jan 2023 at Room 627. We are really grateful for a wonderful holiday and birthday experience here. We will definitely be back here when we come to Batam again. Keep up the good work!

Me and my family had the chance to stay at Aston Nagoya Hotel. We got check in process was super fast and seamless. We were assigned to a room on the 13th floor and oh boy.. what a nice room. It has the best city view of batam, in the night we can see the lighting of batam. Nearest from food court and shopping mall. All the staff very great service from the security, reception and resto staff. They did a very good job in providing an excellent service. Last but not least, special thank you to the Duty Manager, Mr. Randi who made our stay very memorable. He was very kind and attentive to all our needs throughout the stay. Thumbs up for his great job and effort to make our stay enjoyable. He is a great asset to this company. Definitely will stay here again and highly recommended hotel in Batam!

Hotel was mediocre. Room does not have minibar. Airconditioning works weirdly. Switched it on but cannot feel any cold air within the room. Had to switched it off and switched it on again and again to ensure it works perfectly. Heater was useless. By the time it hits the second person who wants to shower,theres only cold water. Raised it up but no difference. So didnt bother to raise it up again. In front of the hotel there was a massive construction with a lot of noise obstruction. No message was left in the room to inform us on the massive drillings that we had to face. Nevetheless, the balcony was a plus point. Your staff Bayu was great. Check in was seamless , he took the time to explain to us thoroughly and informed us on the channels that was showing WorldCup. The Google nest in the room was a plus point too! Which i think its very brilliant. Havent been to a hotel that uses a google nest as a form of communication to the Reception which is very user friendly. Netflix and spotify was available too! Walking distance to Nagoya which is fine. Provided a 24/7 in room spa services whch require a 30minutes lead time as well. It was an average stay. Could have been better.

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Room was old, but spacious. Having your own pool was awesome. It was spacious even for 4 of us. Aircon is not cold so have to leave it on to cool the room. But service was worth everything. Service was swift and everyone was so polite and courteous, all the staff went out of their way to service us and make us comfortable, from fetching us in the rain with umbrellas and also ferrying us around in buggies. Views are attached in the photos at different parts of the resort from the restaurants we ate in. Never have to leave the resort. The spa also provided the best massages I have experienced. Will definitely come back again.