Let me start by talking about your front desk person, Mary, there in Bay City Texas. I called the day before because I had a request that required me to be in the room prior to 3:00 check in time. It was my daughter's wedding at 4:00 and I knew that 1 hour would not suffice I called and asked if there was anything I could do to get in there at least an hour prior to three. Without hesitation not only does she help me out and was very professional and considerate and doing so, she called me that same day to advise me that she was able to have my room cleaned prior to 2:00 and I would be fine to go in at 1:00. I've stayed in Bay City many a times this was my first time in this La Quinta. I'm always looking for comfortability, safe place, and of course a great price. Not only did I find that at this La Quinta but it's a bonus I got an awesome employee really interested in what I was concerned about and helped me out. Great going La Quinta!!! I know where I'm coming from now on. Thank you Mary for taking good care of me. And thank you La Quinta for hiring people like Mary it shows that you're interested in what we as customers want and need and you're doing it!