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Stayed for three days, and the room was indeed not cleaned by anyone. I give a good review to the front desk staff, who will help call a taxi. There is a coffee shop downstairs, which is very convenient. There is a supermarket next to it, and there is a small shopping mall on the right where you can eat and withdraw money.

1. Location: About 4km from Sukhabart Square (Statue of Chinggis Khan) Within 1km from Narangtol Market.. 2km from E-Mart 3rd store It is about 2.5km away from the Embassy of the Republic of Korea, so there is severe traffic congestion. Given the traffic conditions in downtown Ulaanbaatar, it might be a bit difficult, but on foot It is located at a level where sightseeing is possible.. (It is not as good as the 5-star hotel Blue Sky or Shangri-La Hotel, but I don't think it's bad for a mid-range hotel location) 2. Facilities: As with most mid-range hotels, the hotel's facilities are It is slightly outdated, PUB on the 1st floor, and a pool and pool room on the 4th floor. There is a light, and the pub on the first floor is used as a restaurant serving breakfast. Yes.. Due to the hot water facility construction at the time of our stay There was a limited supply of hot water only in the morning and evening. There was a problem with the hot water shower due to rust, but the construction was completed It is unknown whether.. 3. Breakfast: some bread..vegetables like cucumbers and tomatoes..sausages..fried eggs Simple breakfast menu such as boiled eggs.. Depending on the number of guests Served buffet style or as a menu selection Breakfast time starts from 8:00 to 8:30 in the morning and lasts about an hour. 4. Service: Reception staff are all friendly and communicate in English There are people who can speak Korean, but they will soon return to Korea. Since you said you are going in, will you be able to communicate in Korean in the future? unknown 5. Surrounding environment: There are Lotteria kfc Pizza Hut and Korean restaurants nearby. Opposite the hotel is the central mall, supermarket and local Fast food restaurants (like Korea's Gimbap Heaven?) and traditional markets There is a Narangtol market (it is a fairly large market and sells various products such as clothing, tableware, stationery, etc.)

Excellent location in that it was near a lot of restaurants and stores. The rooms and bathroom were very clean! Shower stalls were very spacious! Owners were very kind and nice! I like how they serve us breakfast every morning. I also like how they had a kitchen for me to use if I had to cook my own food! Lot of tourist brochures to look at for someone who is interested in taking a city tour of Ulan Bator. They also had a treadmill to exercise, tv to watch, and a guitar to play, chairs and couches to sit if a guest needed it to. Will be more than happy to stay at this hotel again if I ever comeback to Ulan Bator!

Good, comfortable and pleasant accommodation. The facilities were clean and the staff were friendly. The boss was surprised by his Korean skills. It was my first trip to Mongolia, but I enjoyed it. There was a convenience store next to the hotel, so I ate delicious food and breakfast. I wanted to stay for a few more days, but unfortunately the itinerary was tight, so I want to go again next time. I'll stop by again when I travel to Mongolia.

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.

Five people stayed, and the facilities were clean and had all the necessary utensils in the living room and kitchen, so it was great! It was nice that there weren't many people because it was new. The desk staff were also friendly.

1. The location of the hotel is good. It is very close to Sukhbaatar Square on foot. It is also convenient to eat nearby. There is an excellent balcony on the roof, which is great for watching the sunset. 2. After staying for three days, the room was not cleaned every day, but the room was not cleaned every day. I communicated with the guy at the front desk, and it was like a chicken-to-duck talk. Every time I did it well, every time I didn't clean it. Only the young lady spoke better English and could make arrangements immediately after communication. 3. There is breakfast in the restaurant on the 6th floor, the variety is average, and there are CU and gs25 downstairs which are very convenient.