Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Feb 23, 2026|King Room With Sea View
Guest UserThe beach was absolutely stunning, with a beautiful blue, jelly-like sea. The staff were all incredibly nice; someone would even bring ice cream and water while we were relaxing on the beach. Both breakfast and dinner were fantastic, and the overall atmosphere was wonderful. A special thank you to the Chinese gentleman at the front desk, Mr. Guan, who made our check-in seamless and explained everything thoroughly. The room was also impeccably clean, and they even tidied up our scattered belongings very neatly. Highly recommend this place!
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Price per night from:SAR 1,203
Posted on Feb 27, 2026
Anonymous User
The Shangri-La brand is truly trustworthy. Its Arabian castle-style architecture is impressive, and it's located right across from the beautiful Sheikh Zayed Grand Mosque. The front desk service was excellent. My only regret is that I overslept and missed breakfast!
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Price per night from:SAR 613
Posted on Jun 18, 2026
Guest User
The hotel offers good value for money if you’re looking for an affordable 5-star stay, but it didn’t quite deliver the level of service and experience I expected from a luxury property.
The room was spacious, clean, and comfortable, although fairly basic in terms of design and amenities. One of the highlights was the nice view of Qasr Al Watan and the nearby Emirates Palace Mandarin Oriental. The gym was well-equipped, while the pool and beach areas were decent but not particularly memorable.
Service could be improved, especially around staffing. The towel booth often seemed understaffed, and in general the hotel appeared to be operating with limited personnel, which affected the overall experience.
I wouldn’t necessarily recommend it to travelers seeking a true luxury resort experience. However, if your priority is finding a reasonably priced 5-star hotel with clean rooms, good facilities, and attractive views, it could still be a suitable option.
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Price per night from:SAR 338
Posted on Jun 7, 2026
soudadib
Thanks to every one in this hotel, it was one our best experience, everything literally everything was perfect, we will come again for sure in shaa allah, thank u
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Price per night from:SAR 579
Posted on Jun 23, 2025
Guest User
Place is good generally. However a few issues stands out. At reception check-in, they will ask you to email them your booking details or take a photo of your app booking. Please remember to hide certain private details ie. Trip.com pin number as that is only for our personal use. We waited about 1hr for checking almost 3pm the usual check-in time although many people were checking out earlier. When we entered room, bedsheets were all wet. It didn't dry properly, both beds were wet. They helped us changed. Then the lights short-circuited, they need to reset. Then the toilet choked. The flushing mechanism can be improved, it gets stuck when you press the button and flushing is not smooth. breakfast was decent, limited options for mains. Overall, it was passable. But for Yas island hotel and brand name of park inn, we expected a lot better. Similar to a budget hotel vibe
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Price per night from:SAR 636
Posted on Oct 7, 2025
Chun Myung Kim
Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.
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Price per night from:SAR 1,289
Posted on Apr 18, 2026|Deluxe Twin Room
fuqiduoduo00After landing in Dubai, we took a private car to Abu Dhabi. First, we visited the Sheikh Zayed Grand Mosque, then the Presidential Palace, and finally returned to our pre-selected hotel. I wanted to experience the Ritz-Carlton, and surprisingly, it was right opposite the Sheikh Zayed Grand Mosque! This allowed us to take another evening stroll to admire the Grand Mosque's night view later in our stay – it was so convenient and enjoyable. The Ritz-Carlton resort hotel has a spacious and grand lobby. My driver and I aren't fluent in English, but we managed to check in smoothly. Our room was on a good floor, cozy, with a sea-view balcony. The bed was dry and comfortable, and the turndown service was excellent; everything was just right. The restaurant service was also very attentive; after being shown to our table, they asked what coffee we'd like and brought it over promptly. The food selection was extensive, and the ingredients were high-quality. On a nice day, the outdoor dining area is a must-choose spot for comfortable sun and sea views, which was a key factor in selecting this hotel. The staff at the Arabic specialty counter were also incredibly lovely and enthusiastic. If I get the chance to visit again, I would definitely choose this place for a peaceful and leisurely holiday.
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Price per night from:SAR 714
Posted on Jun 6, 2026|Deluxe King Room With City View
dxbinmyheartI booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable...
After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :)
Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room.
If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place.
There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review.
What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression.
These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.
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Price per night from:SAR 1,117
Posted on Dec 25, 2025|Classic Room With City View
Guest User
We had a wonderful stay at the Sheraton Abu Dhabi. Everything was excellent — the breakfast was outstanding with a great variety and high quality.
The pre-Christmas dinner was also fantastic: very diverse, beautifully prepared, and truly enjoyable. Overall, a great experience and we would be happy to return.
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Price per night from:SAR 370
Posted on Jul 27, 2026|Room, Balcony (Spacious, King Bed)
Guest User
Excellent hotel! This was my first time in the UAE, just passing through, so I didn't get a chance to use the pool or other facilities. The lobby is beautiful, and the staff are very welcoming. They even provided an extra bed for my child free of charge, even though I forgot to add it to my reservation and they didn't ask for payment. I'll definitely be back as it's a conveniently located spot in this area.
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Price per night from:SAR 363