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VVidal ClaramonteIt has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
是是米兰哒吖Most of the waiters can’t communicate well in English, causing many things to go wrong. The restaurant requires an appointment except for the two buffets. The food in the international restaurant is very dirty. My friend ordered an appetizer. There were more than 10 bugs on the table. The scene of climbing out of the food is shocking and the restaurant is very inefficient but the hotel is well located. A taxi from Punta Cana Airport is 30 dollars, downtown is 10 dollars, and Blue mall is 25 dollars.
NNico WoodsFood and drinks were subpar but I guess one should not expect much for an inclusive resort. The room had a broken safe and phone which took 2 days to replace because they kept telling me to call back. Location was nice and is family friendly.