Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 26, 2023
Jhanly miguel
Some waiters at the Poseidon buffet treated us reluctantly, quite the opposite of Domingo who was always attentive and with a good smile, the guys at the pool bar at the palace and the Secret are 100%, as for the room we had cockroaches in bed, bathrooms were regularly clean, otherwise good.
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Price per night from:€257
Posted on Apr 29, 2024
Heather Trent
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
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Price per night from:€561
Posted on Nov 17, 2025
dekaydouble
Their service starts at the check in. Warm welcomesand big smiles makes you feel immediately safe and at home. Their facility is clean, quiet, and there's this sense of calmness throughout the facility. Their rooms are spacious with modern amenities. And the food, the food blew me away. Real authenticity, flavorful, and various assortments to choose from. I'll definitely be coming back
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Price per night from:€235
Posted on Mar 26, 2026
EMMA68
The hotel is beautiful.Excellent food. We stayed in a LEVEL (VIP) room and we were very disappointed since it was old, it smells very moist. neither TV nor jacucci worked, we warned and never fixed it.
Another very important thing to comment is the poor functioning of the service to book table in restaurants, you have to do something with that because they form endless tails, perhaps through the app would be better.
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Price per night from:€172
Posted on May 26, 2025
DanielaRios
Falta melhor limpeza dos quartos, debaixo da cama estava muito sujo, atrás das portas também. No banheiro, só trocavam as toalhas, sem limpá-lo. A estrutura do hotel é muito boa, mas passamos dois dias sem ar condicionado, devido a uma pane geral. Área da piscina muito boa, comida e bebidas regular.
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Posted on Nov 27, 2022
Vidal Claramonte
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
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Price per night from:€112
Posted on Jul 12, 2024
Juan Carlos
There are 2 classes of VIP passengers and the others, the transportation is very bad for the others, they didn't even go for their suitcases.
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Price per night from:€128
Posted on Jan 9, 2025
Furonghupanfuronger
1. This is an old hotel with a particularly good beach location. I once walked six kilometers along the beach and found that the beach of this hotel can be said to be the best among the resort hotels in a string along the coast of Punta Cana.
2. How about the service? It's basically OK. The room cleaning staff and restaurant service staff are very good, but the front desk staff is just so-so. It takes at least 20 minutes to check in. They are slow and indifferent to guests.
3. If you ask the bellhop at the door to call a taxi for you, you must confirm the price repeatedly to prevent the bellhop and the taxi driver from cheating you. Of course, the money cheated will not be much, maybe only three or five US dollars, but when you know that you have been cheated, although the money is not much, it is still very unpleasant to be treated like a **.
4. On the first day of check-in, there was a strong musty smell in the room. After calling the hotel customer service, they quickly changed the full set of pillows, quilts, etc., and sprayed a lot of freshener, so the musty smell was suppressed. From the second day onwards, I could no longer smell the musty smell.
5..The locals speak Spanish, so it is a bit difficult to communicate in English.
6. There are still a lot of mosquitoes in the hotel, and the bites are painful and itchy. But this is the case in all resort hotels here, and mosquitoes are unavoidable.
7. The hotel's food is great.
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Price per night from:€118
Posted on Jan 9, 2019
是米兰哒吖Most of the waiters can’t communicate well in English, causing many things to go wrong. The restaurant requires an appointment except for the two buffets. The food in the international restaurant is very dirty. My friend ordered an appetizer. There were more than 10 bugs on the table. The scene of climbing out of the food is shocking and the restaurant is very inefficient but the hotel is well located. A taxi from Punta Cana Airport is 30 dollars, downtown is 10 dollars, and Blue mall is 25 dollars.
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Price per night from:€184