Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 29, 2024
Heather Trent
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
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Price per night from:KRW 959,871
Posted on Jan 16, 2026
Matt2
The complex is nice and the rooms are comfy.
I sent an email with some questions / request a week before arrival and they never replied.
The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.
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Price per night from:KRW 173,679
Posted on Oct 11, 2022
Guest User
This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!
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Price per night from:KRW 213,161
Posted on Mar 25, 2026
Guest User
I recently stayed at the Grand Bavaro Princess Resort in Punta Cana for 4 nights, and unfortunately my experience was extremely disappointing due to a THEFT.
After returning home, I discovered that jewelry I had carefully stored inside a pouch within my makeup and skincare bag was missing. These were not items left out in the open — they were placed בתוך my personal belongings, which indicates that someone went through my things.
During my stay, my sunglasses also disappeared. At the time, I assumed I had misplaced them and even checked with Lost & Found, but nothing was reported. Given what I discovered later, I now believe those were stolen as well.
This situation is very distressing. Beyond the monetary value, the jewelry had sentimental importance as they were gifts. What is most concerning is the lack of security — guests should feel safe leaving their belongings in their room without fear of someone searching through their personal items.
I have contacted the hotel and requested an investigation, but I want to make other travelers aware of this experience.
I strongly recommend exercising caution if staying at this resort.
Stay dates: March 20 to 24, 2026
Room: 2702
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Price per night from:KRW 180,151
Posted on Nov 27, 2022
Vidal Claramonte
It has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
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Price per night from:KRW 245,092
Posted on Jun 25, 2022
WILLIAMSSHEILAUpon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com
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Price per night from:KRW 142,611
Posted on Sep 28, 2022
Guest User
Overall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.
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Price per night from:KRW 209,709
Posted on Oct 10, 2025
Guest User
Отель старенький, персонал великолепный, океан шикарный, еда вкусная. Из минусов - номер нуждается в ремонте.
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Price per night from:KRW 256,958
Posted on Feb 27, 2025
Guest User
Everything was fine, breakfast service was a bit slow but otherwise a good hotel next to the beach
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Price per night from:KRW 98,598
Posted on Jan 1, 2024
Herrera
The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better.
The toilet handle was broken despite the water flushing.
The room smelled out humidity.
Not very sure of they changed the sheets needles I got there or even after.
The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/
On NYE the food was much better, there were good choices, but still artificial.
Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
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Price per night from:KRW 147,357