Featured facilities: Private beach area, Pool, Balcony
Very Good
6 reviews
8.3/10
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9.1/10
Great
MMounirMinaIf I can rate this hotel more than 5 stars, I will do so.
Those people are hospitality gurus, the way they treated me and my family made us all overwhelmingly happy. Every single detail was taken into consideration and exceeded my expectations.
-Once in the restaurant my son was hesitant and in seconds the chef made him a special order that suits his taste.
-Snacks and pizzas are so yummy.
-The hotel is nice and cozy.
-The views are relaxing.
-Super clean Rooms, Pools and restaurants.
-The main restaurant served seafood several times. However, It was never smelly and this is a plus.
-Access was available to Jaz Casa Del Mar's lovely sandy beach.
Words won't express my feelings when the hotel sent me a complimentary birthday cake on my birthday and another compliment was sent the next day (fruit platter, nuts and maccarons😋😋)
Special thanks to reception team members (Mohamed for his close follow up on any issue, Ibrahim for his complement and Philopater for receiving us).
Special Thanks to the pool bar men (Abd El Salam and Mina) they served delicious coctails 😉👌
-Special thanks to Ali Barakat in the Snacks bar
-Special thanks to Ali & Hamdoun in the main restaurant.
-Special thanks to Mohamed from the room service team.
-Special thanks to Fares at the beach.
-Special thanks to Sentido's team for making our vacation an unforgettable one.
Will be back again soon ISA
All the best...
MMAI armyThe type of room was different from the reservation at first, but after unfolding the luggage, they prepared the reserved room. The response from the older female staff was very good. The number of towels, water, and bathrobes were not prepared for the number of people. It would have been better if there was a Japanese-speaking staff. Also, the front desk is far away. They also provide lunch boxes. Please note that dinner closes at 18:00. I checked the app and it was dinner time from 19:00, but it was closed at 18:00. I asked to take a picture and they didn't believe me, but the dinner staff also told me that they close at 19:00. It was a pity that the hotel was very good because the time for dinner was a little longer and what the app and the hotel said was different. The hotel was really nice. Perhaps because it was Egypt, the hotel name was updated later, and I couldn't get in touch with the hotel in advance, so I think it wasn't compatible with the app.
AAnonymous UserFirst off, the hotel environment is simply stunning. Facing the sea, the gradient blue is absolutely gorgeous! We booked a sea-view room, and the one we got was fantastic, also facing the ocean. We booked an island hopping tour through a travel agency, and it turned out the boarding pier was right next to the hotel, just a 10-minute walk away, which was incredibly convenient. A great feature of this hotel is the public shower rooms with hot water. Even after checking out, you can still use them after returning from your island tour. A special thanks to the hotel manager. I misplaced a valuable item due to my own oversight, and the manager patiently reviewed the surveillance footage the entire time, eventually helping me find it. This really shows how reliable the hotel's security is. Vehicle checks for entry and exit are quite strict, and sometimes the security guards at the main gate even check if passengers have the hotel's wristbands.
GGuest UserThis resort hotel is absolutely fantastic! Once you book, all three meals are included, which is a great perk. The hotel facilities are incredibly comprehensive; once you're checked in, there's really no need to go anywhere else. The pools are amazing, and they offer fitness classes like aerobics and yoga, plus sports activities like beach volleyball during the day. Definitely remember to bring your swimsuit! You can even snorkel right off the hotel's beach, and the little fish in the sea are absolutely beautiful.
AAnonymous UserConclusion first: I don't recommend going to Hurghada to spend money and get humiliated. All the staff discriminate against Chinese people. If you have to go, you can consider this hotel
1. Service: The restaurant staff is OK, but
– The staff on the beach will chat with white people very enthusiastically and ask what they want to drink, but I just skipped it. According to my observation, Chinese people all get their drinks from the bar. Interesting, the main purpose is to secretly disgust you. After complaining to the manager, there was no improvement (the management team apologized sincerely, but Egypt's structural discrimination may be unsolvable)
– I was yelled at by the staff on the beach for moving an unused fence (the white people next to me used two without any problem)
2. Facilities: It is said that there are four restaurants, but it is impossible to make an appointment, which means that there is only one restaurant, and the food is at the level of a cafeteria. Only the barbecue bar is OK. Anyone who has stayed in all-inclusive hotels in other places can't praise it
3. Room: The decoration is very poor, the level of domestic cheap and fast hotels, and the three words ”guesthouse” are the most accurate description
In short, Hurghada is not recommended at all, and this hotel has a relatively good evaluation
RRimelissaWe chose a location close to the main building, which is very convenient for dining. We stayed here twice. The overall feeling was very casual and unrestrained. The service was also very enthusiastic. There was even a scoring mechanism to rate each department when checking out.
The fish in the seafood restaurant is more delicious than the buffet restaurant. I highly recommend it. The Moroccan restaurant is also very distinctive. The only drawback is that there is only one place in the hotel where you can get ice cream, and the opening hours are limited.
Lightning rod: The taxi in the hotel lobby is extremely expensive. It is recommended to use the app to take a taxi yourself. The owner of the small shop in the deepest part of the north side of the hotel lobby quoted a price of 600 pounds for a black tea of 100 pounds, which shocked us.
MM440560****The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach.
This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children.
The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group.
The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.
GGuest UserEverything was amazing during our stay at Mercure Hotel.The beach, dinner, bars , shows everything. But especially the people work in there were so so nice. Especially the people in reception I am sorry I forgot the names and the bartender Ahmad in the main pool. Thank you very much for everything and definitely see you next year!!!
ЕЕFor the third time at this hotel. and every time pleasantly surprise. Despite the fact that the old hotel was always cleaned, the main restaurant was cleaned. They cook deliciously ... especially delicious beef and fish. Variously. Cleaning every day. drinking water in the room. the beach is clean, clean. Nice and polite staff.
For 3 *** it’s quite worthy ... and I know what I'm writing about.
If you need relaxation inexpensively, you can safely book