Popular Berlin 4-star Hotels

Excellent location with easy connections to explore entire city. Very touristy vibe which is good for tourists and visitors. Would be back with family.

Location was great, service was good, room was spacious by European standards, overall a great place to stay!

Everything was perfect until the morning of departure, when the service staff knocked on the room door at 8.30 in the morning to tell me to check out because they had to clean, although on Booking, check-out was provided until 12 o'clock.It somewhat erased all the charm until then.

This hotel has 5 room types, i booked an Executive apartment, which if the second top room type. I am a solo traveller, but liked the room layout and the extra space. I checked in on 30/03/22 for 3 nights and was allocated room 107. On opening the door i immediately thought it did not exactly resemble the pics i had seen for an Executive Apartment, it was big enough, but just not what i was expecting. The kitchen area was locked up with a shutter over it, which i thought strange. I literally just in the room for 5 minutes and went out exploring. I checked with reception about the kitchen being looked and they asked if i wanted it unlocked to use, yes, that's why i booked that room type, the fridge with freezer compartment for ice and cold drinks. I came back about 5 hours later and the kitchen was indeed unlocked. I was going to shower and looked for the bath robe and slippers which should be in the room, but nothing was there. it was at this point i was sure this was not the room type i had booked. I checked on my phone and looking at the specifications was sure i had been given the wrong room type. I went to reception to enquire and spoke to the duty manager, he printed off 2 pages to show the difference between an Executive Apartment and an Apartment (the top room type), although the same pics had been used to advertise both room types, there were some differences and he stated that my room was larger than most in the hotel. I was still unsure, but accepted what he said and i collected a bathrobe and slippers, the reason they are not already in the room was due to ongoing Covid restrictions. I still felt that i was in the room room type, it was large, but a lot of the room was taken up by a wet room, which was adapted for a wheelchair user and this made the room an awkward space with a lot of dead space. As it turned out, my flight home was cancelled and i ended up staying only 2 nights, so didn't pursue things further. On returning home i checked the room specifications on the website and room 107 is not up to the specifications advertised or as soon in the pics. two main reasons. 1) Executive Apartments have a sofa/sofa bed and can sleep up to 3 people, room 107 had no sofa/sofa bed and this room could only sleep 2 people max. 2) Executive Apartments have a separate seating area, a table and chairs where you can sit and eat, this is clearly shown in the pics too. This was not in room 107. The only seating was a chair at the desk and one other chair. I think room 107 is a superior room adapted for a wheelchair user, but was given to me as i was a solo traveller and dd not need the capacity to sleep 3. I wanted the sofa/sofa bed to sit on and relax, that's why i booked a room with that in it. I am only writing this review, as 3 emails have gone unanswered, one to novum hotels 10/04/22 and two direct to the hotel 12/04/22 and 20/04/22. I do note that the hotel responds to some reviews on here, so perhaps you could get back to me, as I would

Gay billed hotels should try more not to make guests feel that they accept second best! Rooms billed as something different were in fact impractical and dark. The only clothes rail was too high for me at 5’7” to comfortably reach, and positioned over one of the useable surfaces meant clothes were pulled down in an awkward way. This resulted in a wine glass being broken. I reported immediately. It seems I was charged €5! No notification just taken from my account. How churlish! Open bathroom lacking privacy, with the only hooks in the toilet! No rails for wet towels!? NO tea or coffee facilities whatsoever except for breakfast. Never experienced that before anywhere in the world in all styles of hotel!! I reported what appeared a security breach with a person appearing under the influence of substances knocking on random doors one evening, ours twice in succession. Not only no report back despite asking, not even passed on to successive shift reception staff, who knew nothing about my earlier report! Overall staff were pleasant but reserved and not exceptionally friendly. Often either away from the desk, sometimes waiting 5-10 minutes after ringing bell, or eating at the desk, very unprofessional. Breakfast staff no smiles or friendliness, no welcome. Overall a disappointing stay, which I would not repeat or recommend unfortunately.

This hotel is an ideal residential neighbourhood, but also central to many attractions. Seconds from Liebeskind’s Jewish Museum, a short walk to Potsdamer Platz, etc. Superb breakfast, tidy modern rooms and excellent staff. Very comfortable and user friendly across all criteria. I would stay here again any time. Quiet street for the centre of Berlin.

The staff were very nice and kind, the location is really good since it's so close to the attractions, the price is alright, the rooms we're unfortunately dusty, dirty,few spider webs here and there and they especially looked sad and depressing. The breakfast was good, but the choice was very little unfortunately. It's an OK place for a short visit of Berlin

Very convenient location, just 3 mins walk to Main Station. Signed up for member for free and received free city transportation travel card (S-Bahn, U-Bahn, Tram, Bus, VBB). Breakfast at ground floor dining hall with variety of food. We enjoy the button mushroom stew with herbs, croissant is very good as well. Reception are friendly and helpful. No teabag, coffee and kettle in the room. Ground floor have bar, can ask for hot water from there. Room is clean and soundproof is super great even just right beside Main Station.

Very nice concept for enjoying a town visit, getting to know others, have some time playing table tennis. Rooms have a comfortable size and beds are awesome. The bar area and social areas are great. And it's practical to have a coffee machine and waterkettle in the rooms. It is possible to work and relax and the Wifi is better than in most hotels that are more expensive. The only flaw was the checkin, but I am confident they will work on that.

This Crowne Plaza is definitely showing its age and is ready for a fairly comprehensive refurb. It does have a very handy location, however, and still delivers a pretty solid product. Check-in was quick and efficient, although trying to pass off a standard room on a higher floor as an upgrade always feels a bit disingenuous. My IHG status was recognised and we were also able to check-in early. Most of the public areas of the hotel are quite dated and gloomy. The rooms were refurbished in the 2000s and are a bit more up to date, as are the bathrooms, but could also do with a more modern feel. No USB sockets here for sure. That said, the room was very clean and everything that was in it worked – including a very efficient HVAC system. Sound proofing was also reasonably decent (although we were on the quiet floor and you could still hear doors slamming) and the blackout curtains did their job. The room did feel quite cramped, particularly for a hotel originally built in the 1970s. The restaurant area has been updated more recently and the breakfast buffet was extensive, well stocked and enjoyable – definitely a highlight. We did book quite a long time in advance, so the room rate of around EUR130pn felt pretty good value for what we got. I would return if the rate was right.