Hotels near STEVEN MALL, Bintan

The room is very clean and new, very quiet at night, and the courtyard design with a swimming pool is nice. Local taxis are actually very cheap. If you can communicate with the driver, you can add the contact information and he can pick you up at the hotel. You can go to the small sand dunes nearby, the scenery is nice.

(Room) Our 3D2N trip was fantastic! The service, food and view was absolutely amazing. Our room was very cosy, just a tad bit dark. There’s air-conditioning and hot water so we were comfortable. The only issue we had would be the mosquitoes; we were bitten so many times. The staff at the DeCliff Cafe even gave us a bottle of insect repellent to ward them off, but the mosquitoes seem to be immune. Luckily the balcony doors were meshed so we could enjoy the view/get some light into the room. - (Easy reservations/transportation) Arrangements for transportation to and from the ferry terminal, reservations for dinner at Tanah Merah Seafood (super yummy!), our snorkeling day out with the Bintan Cool, and massage was done seamlessly with the help of the reception counter. - (Food) Before our stay, we checked out the reviews of the hotel from many sites, dating back to 2018 being the most recent ones, and many concerns were about the food being too salty. So we were considering to bring our own food, but we were so glad that we did not because the food was amazing! (1) DeCliff Cafe For dinner on our first day, we decided to have our meal at the DeCliff Cafe. Not only was the view breathtaking, but we were also pleasantly surprised by how yummy the food was. I had an oxtail rice set, and my boyfriend had the chicken chop. The onion rings were my personal favourite. (2) Breakfast For bfast on the 2nd day, we were given a menu instead of the typical bfast buffet at normal hotels (probably because there weren’t that many people at the point of time). The chicken fried rice was extremely tasty, and iced milk tea ended up being my favourite drink during our stay here. Bfast the day after was the usual buffet style, and the fried rice and soup were our pick for that morning. - (Special thanks to the staff) The service here is impeccable, and the staff here were very polite and friendly. Aguz took great care of us - always driving us up to our room because the whole place is atop a hill which we are ever grateful for. - (To note) Just the mosquitoes, bring mosquito nettings for your beds, and I would suggest long pants/tights instead of shorts. Sunscreen and mopiko is a must!

My stay at ROKA Resort in Bintan was simply unforgettable, and this was largely due to an incredible meeting with Sophie, the manager of ARKASIA – Animal Rescue Kingdom Asia. From the moment we arrived, ROKA Resort enveloped us in an atmosphere of serenity and luxury. Nestled in the heart of beautiful nature, the resort offers a perfect setting to relax while being in harmony with the environment. The cherry on the cake was our meeting with Sophie, a passionate and dedicated person for the animal cause. Her work with ARKASIA is simply admirable. She enthusiastically told us about the efforts made to protect and rescue animals in Asia, showing us the importance of preserving local wildlife. Her passion is contagious, and she gave us an inspiring insight into her daily work and the challenges she brilliantly overcomes. This moment added a unique dimension to our stay, allowing us to see beyond the idyllic setting of the resort to discover a noble and inspiring cause. ROKA Resort is not only a place of rest and relaxation, but also a place where you can make meaningful and enriching encounters. I highly recommend this resort to anyone who wants to have an authentic and unforgettable experience in Bintan.

Peaceful place.

The hotel is surrounded by nature. You can view a river from your room. Such a healing process.

Customer service at this resort is excellent. While the location is slightly secluded, it offers a peaceful and serene atmosphere. The Ocean View Room is perfect for couples, and I highly recommend trying their barbecue. Personally, I found the Normal Room to offer more privacy compared to the Ocean View. Cleanliness is generally acceptable but could be improved. They also offer additional services such as massages, but they have limited masseurs, and there were some communication issues during my experience, which limited the massage duration to 30 minutes. I believe the masseurs could benefit from more training to enhance the overall customer experience. I would suggest booking a private driver for a day to explore the area. Additionally, the resort provides acceptable currency exchange rates, which is commendable

Food Is Ok. No other activity to do. No bar. Limited items on store.

Beautiful & unspoilt location to get away from it all! The property is located on this stunning beach with an infinity pool to enjoy the views, together with the well kept gardens or beach to lie back & totally relax! The beach villa is well worth the extra & enjoys a comfortable rustic style with the view & gentle sounds of the ocean. The rustic style continues throughout with a picturesque decking accommodating the restaurant. The menu is varied, reasonable & we enjoyed exceptional dishes every time. The staff are all very friendly & welcoming at every encounter, particularly Anuar who is an absolute delight with such a cheerful & friendly nature, always wanting to make sure that his guests are enjoying their stay. We highly recommend this resort & island - it’s just a short ferry ride from Singapore & approx 50 minute taxi ride but you get to see the island at the same time too. Thanks for the earlier recommendation re: Taxis too. Don’t go for the ones immediately as you come through customs & immigration, but those just as you exit. (Barter too, as we paid 250,000 Ind Rupiat each way plus tip).