W1569GImichaelf
June 18, 2024
Booked through *******, check-in listed as from 1pm, owners turned up at 4pm. Checked their computer, and no trace of a booking in my name, despite the fact that I had paid in full and had an ******* reservation number. When I said I would have to ring *******, the owner laughed at me and said *ha ha, good luck with that - this is why you should always book direct * They then suddenly had a "meeting" to attend, and told me I would have to leave as they were locking up. These people want bookings from online agents, but when things go wrong, they are no help whatsoever, just rude and sarcastic. Would NEVER book the Garnett again.