Guest User
January 23, 2023
I came alone for 3nts & was there for a funeral to sleep only, which I didn't. Their "foam" pillows are the same firmness as their feather. Quite the neck ache. The staff was really nice but, apparently, the hotel is changing ownership & they haven't renovated in awhile. So that explains the loose wall heating/air unit that hummed all night & was never the right temp. There was tons of construction people there. The sheets & pillow cases didn't smell fresh-not sure they had been changed from last guest. Upon check out I was asked if I enjoyed my stay, I said not really. 5hrs of sleep a night either cold or hot so she wanted to have someone call me. I called the next day asking how I could've reserved better, asked about reno dates or pillows. Hillary the GM was like, you should've said something while you were here. She acted like I wanted something free-waste of my time. Marriotts are usually a sure thing..