Hotels near PARROQUIAL Park, Bogota

Booked for my colleague, okay

Two issues with the hotel. 1. The Checking process took a very long time, about 15 minutes, we were already tired from a long day and just wanted to relax. There was nobody else there and no reason why it should take 15 minutes to Checkin. 2. After we got settle we wanted to take a shower and sleep early as we had to get up 3:45 to leave for the airport at 4am. However we soon found the Shower not working. Only a little drip of water came out. I made a video of it also. I called the front desk Call 1 mention shower is broken Said maintenance will look at it. No call back and nobody showed up Call 2 mention we already called shower broke Said they will try to solve it in 10 min No call back Call 3 I mentioned we might as well move to another hotel as this is unacceptable and we need our shower. We have an early flight it has been almost an hour we already should be asleep Now they answered and gave us the room across to use for the shower The whole experience just did not leave a good impression with us and we would not choose this location again unless something changes.

The room is big, the bathroom is big, the view outside the window is great, the breakfast is good, there are many Chinese people living here, it should be a good choice...

GHL Capital Hotel is a boutique hotel located in the heart of a bustling city. It has won the favor of many tourists with its excellent service and facilities. The hotel has a superior geographical location and convenient transportation, and is surrounded by many commercial districts and tourist attractions. The hotel rooms are spacious, bright, well-equipped, comfortable and warm. The beds are soft and comfortable, allowing for a good night's sleep. The bathroom facilities are luxurious and provide high-quality toiletries and towels. The hotel's service is also very attentive, and the staff are warm and friendly, providing guests with personalized service. The hotel's business center and travel desk also provide a wealth of services and assistance. In short, GHL Capital Hotel is a very good hotel, very suitable for business trips or vacations.

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

It is good location. There is a restaurant 24/7 and service and food quality excellent. Rooms are comfortable. Only heating is missing but you can ask for portable electric heater. But there is no coffee maker and bottled drinking water in very limited quantity - very samll bottle per night.

Location is the only way from the airport to the city, the service facilities are very good. The only drawback is that the hotel is located in the suburbs, so there are fewer surrounding facilities, such as no place to buy a local mobile phone card

This place is terrible! We arrived at 2:40 pm and waited till 3:40 to get in our room! Sat at the bar and had to get the guys attention, I WAS THE ONLY PERSON seated at the bar! We arrived back at hotel at 10:00 and wanted to eat, Restaurant closes at 11, Tables were available but we were told to sit in the lounge and say 2 other couples sitting in the lounge VISIBLY upset because they have been waiting so long to get there table! I was pissed and called over a employee that sat us there, She proceeded to give us some BS that tables weren’t clean etc, I told her “BS” mind you I speak perfect Spanish / Latin and live in Medellin. She then gave us a table. Remember the 2 separate couples awaiting in front of us? Well, they were PISSED off and obviously upset that they hadn’t even received their drinks yet. WE JUST GOT UP AND LEFT and ordered Burger King from Rappi! TERRIBLE!!!! Best to stay at a REAL Hotel like the Hilton Conferías! They know customer service and deserve our money and outstanding reviews.

This company promises cleaning services once per week. However, the managers at this site are not intersted at all in making this promise come to pass. I spoke with the dierctor, but she lied and did not want to solve the situation. I asked for customer service information and her response was that she will not renew my contract. She also lied about the services and schedule; it was very disapointing to speak with a manager with such attitudes so I decided just to leave. I tried contacting customer service but that same dierctor is the one that replies to emails. There are many great places in Chia for 1/2 the price. I found one that even has finger print tec for 1/2 price at a great location. While the building is nice, the management team lacks customer service knowledge, and basic human ethics. The reception staff is wonderful though.