Hotels near Arcade Game Repairs Of Massachusetts, Boston

I get a free upgrade to single room which is nice. Yet one thing unacceptable is the staff open my door while I am sleeping, saying he doesn't realize this room is occupied. Other than that, the room is clean and modern.

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

My experience with the hotel was awesome I didn't expect it to be like this but it was better than what I thought the service was okay the faculties we're great they make sure that the doors were locked at a certain time so no one can come through the doors unless you had your key I feel safe I had breakfast in the mornings honestly with this hotel I think it's a really great place for someone to stay if they just need to get away with their spouse there's always safety patrols patrolling the area to make sure that you're safe feeling safe and they are security in the in side there is no worries you and have a great night great sleep and people to meet

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.

Nice hotel! The location is also very good! There is a supermarket at the door ～ It is very close to Harvard and MIT. It is very convenient to take the subway one stop. The front desk attitude is also very good!

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

As a hotel under the Marriott flag, I expected better. The pool was out of service, the elevator clunked like a car with a flat tire as it slooooooooooly made its way up to my 4th floor room. One of my two keys wouldn't work. The toilet sometimes wouldn't flush without opening it to fiddle with the float. The air conditioner is a window unit that smells like mold. The interior was crowded and outdated, though it seemed to be clean. The breakfast was disjointed and not very good. One day there were soggy sausage patties, soggy biscuits, and pre-fab looking eggs. We laughed that there was syrup but nothing to put it on. The next day's breakfast was quiche that was still a little runny in the middle, pancakes (finally something to use the syrup on) and more of those plastic-looking eggs. The staff was courteous, and they were helpful when we had a bit of an unusual need. Remember how at most hotels the drapes are doubled, one very sheer layer, and one layer to darken the room? Not here. They look like they would be that way, but in reality only the sheer layer closes. The outer black-out layer was just decoration, not on a track, couldn't be closed. So.... don't stand by the window changing. There was road noise coming from the highway behind the hotel. So between the curtains that won't close and the road noise, don't plan on sleeping into rush hour. I was pleased that there was already an iron and ironing board in the room, so I wouldn't have to ask for one. And I was glad there was a fridge for leftovers. There is no room service, but there's a 99 restaurant next door. The nearest convenience store closes at 10. I didn't have trouble with the hot water, but others in our travel group commented that it was finicky. Was it terrible? No. But was it up to the Marriott standards? Hardly. I'm surprised they still operate under the Marriott flag. They would be more appropriately associated with a budget hotel brand. Overbooking: One person travelling in our group discovered the hotel had overbooked, and they had to walk him over to some other hotel for one night. This was inconvenient for him for several reasons, one of which is that the second night he still wasn't sure where he would be staying. And although ultimately he did have a room both nights (one of which was at a different hotel), it added some stress to his trip.

As a travel nurse, I need a good extended stay location. Located in Waltham right off 95, this usually quiet hotel has friendly staff, clean rooms, and located 20 minutes from everything you need. Housekeeping was thorough and punctual, all of the appliances worked as intended (when my kitchen light blew, they had it fixed before I came back from work,) and they’re able to fix all property-related issues that arise. Overall, I stayed 9 months, and if I had to, I would stay 9 more.

Clean and smells good!, ample parking space, there is a bar, conference center, friendly and courteous service and lastly there is a warm free cookie welcome gift! 😁 Place is also near restaurants with different cuisines. A great location for a stopover! Room and Bathroom is also elegant looking!

Overall my stay was very good. The staff were helpful and kind; check in/out process was easy in person and with app use; the building and rooms are clean. Event food was very good and a great selection. Some things that were challenging are the layout of the building -- the central hub is fine but the long corridors to rooms can be daunting to navigate at the end of a tiring day. I did request (and receive) a room closer to the front to alleviate this issue. Also, the room toilets are very low and are difficult to maneuver if one's physical strength is not 100%. All in all, I enjoy this hotel. It was not my first visit and it will not be my last.