Hotels near Macy's, Boston

Great staff, very clean. Was skeptical when I read ”bathroom down the hall” but was pleasantly surprised by everything! For not having a bathroom in the room or pool STILL 10/10 I absolutely plan to be back soon! Might rent a whole floor with our couples friends

The hotel room's thermostat was set at 68 degrees F when we entered but we found it to be quite warm, so we turned the thermostat down to 65 degrees, then further to 62 degrees because the room was still quite stifling. Around 2:00 a.m., uncomfortable and sweating while trying to sleep, we called the front desk and told them that we had lowered the thermostat to 60 degrees F but that the heat was just as warm as when we first entered the room (there was no way to measure it but I'm guessing it was close to 80 degrees). The front desk told us that the thermostat only controls the heat; that is, lowering the temperature will not actually cool the room or turn the heat off. They told us that the only way to stop the heat was to turn it OFF. We were also advised to open a window, which we did; but the noise from the city outside did not help us get a good night's sleep at all, and the room took a while to cool down enough to be able to sleep comfortably. This one issue---the extremely warm and uncomfortable room---is enough to make us not return to this hotel in the future.

This place is very unusual and takes some getting used to as the rooms are VERY small. For young people or single travelers it's a non issue, but for a couple it's a little tight. Tech in the room, esp. lighting, is a little tricky. Everyone we dealt with was super nice, but there is a feeling of self-serve here.You need an open mind to try this place. All that being said, we would stay again. The location is so perfect and central for Boston. T line is right across the street and tons of stuff is walkable. The quality for the price is exceptional. Very good design, food etc. This hotel is gorgeous and cool.

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

The front desk service is good, breakfast is the best among several hotels in the United States, balanced and very full. Remember to get the food before 10 o'clock, outdated. The room is large, the fly in the ointment is that the room with disabled bathing equipment leaks more after the shower.

My experience with this hotel is truthfully one of the best so far. The service was beyond great I was treated with respect. Also the two gentlemen working at the front desk stayed patient while helping me when I was having trouble with my card to make payment. Would stay there again and most definitely recommend them to anyone looking for the perfect stay.

Clean and smells good!, ample parking space, there is a bar, conference center, friendly and courteous service and lastly there is a warm free cookie welcome gift! 😁 Place is also near restaurants with different cuisines. A great location for a stopover! Room and Bathroom is also elegant looking!

Overall my stay was very good. The staff were helpful and kind; check in/out process was easy in person and with app use; the building and rooms are clean. Event food was very good and a great selection. Some things that were challenging are the layout of the building -- the central hub is fine but the long corridors to rooms can be daunting to navigate at the end of a tiring day. I did request (and receive) a room closer to the front to alleviate this issue. Also, the room toilets are very low and are difficult to maneuver if one's physical strength is not 100%. All in all, I enjoy this hotel. It was not my first visit and it will not be my last.