Hotels in Steeles Industrial, Brampton

My Wife and I stayed at this hotel last month and it was absolutely the WORST hotel we've ever stayed in. I'm still in shock that this is a Marriott brand in this time we are living in. I booked a Jacuzzi suite to hopefully get my hard working wife some much needed time away and weekend of pampering. When we arrived in the room it was an average clean room, We began doing our own sanitization which is normal to do in these times we're living in but, we very quickly realized that the cleaning we were doing was not enough. I went to the store and bought some more cleaning products to do my own cleaning. I was trying hard not to call the front desk to have someone come in and clean the room but the shocker was when we turned on the water and started to fill up the tub, we then started seeing these black things floating around in the tub which can be seen in the pics. I then called and asked what will be done, they offered some discounts and a room change but they had no more jacuzzi rooms. We decided to go with the change. We switched rooms and ran out to get something to eat. When we returned we did our walk around to check cleanliness. All the other pics besides the tub was from the new room we got. HAIR WAS EVERYWHERE!! found a hat under the table, hair on the sheets, hair on the towels, We were in total shock that we had issues with the first room, you'd think they would make sure the next room would be in great condition, but we decided to go and buy our own sheets and blankets and cover everything and then throw it out the next morning. They did give us the room at no cost after all the problems we had but I felt compelled to let anyone thinking to book this hotel to BEWARE! We will NOT be coming back to this hotel ever!!! My wife's friend stopped by as well for a few hours and when she returned to her vehicle and started her car, it was very loud. Come to find out when she began driving she could get her car over 20km/hr she brought it to the dealer the next day and found out someone tried to steel her catalytic converter while she was parked at the hotel. We were so embarrassed that that happen to her while she was visiting. My weekend of pampering my wife was an absolute disaster. My message to management is it's still COVID and extra effort should be made to clean and sanitize rooms and there should be no exceptions. IT WAS DISGUSTING!!!!

I just love staying at their hotel the atmosphere and the ambiance is amazing always like to check is their hotel is available to stay one of my favourite hotels to stay.

I made the booking in January and then read some reviews touching on what the reviewers perceived to be negatives. I did not see this in any aspect of our stay. It again reinforces my belief about a certain group of people who nit-pick unnecessarily, and are never really satisfied. It was a very comfortable 8-nights stay for my family of 5 visiting relations in Brampton. My kids particularly loved the indoor swimming. Location was okay, it is not downtown Toronto or even Brampton - and this is reflected in the price. It was very clean and was kept clean. Breakfast was the standard hotel offering, but well worth it. Staff were friendly, respectful and keen to help. Ultimately, a very good stay and I’ll happily stay again.

Excellent service, great staff, clean and comfortable atmosphere/room

My boyfriend and I have booked a suite twice and neither of us has received the $100 damage deposit back. It has been over 2 months and still nothing. On top of that, the front desk staff is not polite at all! Reflecting back on past experiences at other hotels, we have been greeted politely and they made sure we had an enjoyable stay. Monte Carlo really gives no sh*** about their guests. If you're looking for a clean place to stay at this is not it!! The lobby and rooms smell real bad. There are so many negative things to say about this hotel. Definitely not a place for couples to stay at.

Pros: Recently renovated, clean and spacious rooms, quiet area close to restaurants. Cons: Unclear housekeeping policies, some staff doesn't respond well to requests and inquiries. While others took issue with this hotel's location in an industrial area, I was thankful for it being quiet and without traffic after business hours. The property is 10 minutes north of the airport, and another 10 minute drive further north results in some shopping and a lot of places to eat. I found it very convenient. Nearing the end of a top-to-bottom renovation, the hotel is looking nice with pleasant common areas and stylish-yet-functional guest rooms. Marriott would be wise to take some pointers from this kind of renovation with their recent stylish-yet-not-very-functional Courtyard decor. Our room on the top floor was large and featured a small sitting area- always a plus when I travel, because watching TV in bed is very uncomfortable. With the exception of Nav (who was a delight), customer service was lacking at this property. Without getting into too many details, we were met by a non-working fridge upon check-in (maintenance never came, and I eventually figured out the problem was a dead outlet that was fixed the following day, along with a barely-functioning air conditioning unit). A front desk employee had to bring soap to the room because there was none; meanwhile the every-other-day housekeeping system didn't work well. For our initial troubles we were granted extra housekeeping the first morning of our stay- this resulted in the towels being removed from the room without replacements (meaning another call to the front desk). The second day the trash was emptied without anything else being done (no replacement of shampoo bottles; no bed being made). On the third day, housekeeping didn't bother showing up at all. Nav was kind enough to give us complimentary breakfast for two, which was appreciated (it's worth noting there is no free breakfast at this property). And while we also appreciated its location and the quiet nature of the building, ultimately had to deal with too many inconveniences to consider returning in the future.

We wanted to thank Ashu for taking such good care of us! He was very through and helpful. We needed to book an adjacent room last minute and he made it happen for us. He was very accommodating. He made sure we were taken care of! The hotel is a little on the smaller side and it is very clean. We would definelty recommend this location.

It was $20 more than the other two low end options but I decided to steer clear of one due to poor reviews and the other because the only room available was $65 more than the listed price. I am just so, so glad I made this decision! The beds are comfortable and everything is clean and nice. It was quiet and just so perfect. I could not be happier. It looks to me like the place is new or recently upgraded. I can’t comment on the quality of the free breakfast that is included as that is yet to come. Gideon Bible in the drawer was a bonus.

I have been staying here for 5 nights, everything is good, and I will stay here again

I have stayed at other Motel 6 locations in the GTA and had pleasant experiences, but this Brampton location was just horrible. I would give this location zero stars if it was possible. I'm still here at the moment, just about to check out, but I couldn't wait to write how bad this place is. All the things wrong with the room first (room 340): - REEKS OF CIGARETTES, even though this is a non smoking room - a few light fixtures do not work - remote control missing back piece, exposing batteries - bed and pillows are a joke, so uncomfortable - toilet seat has weird stains on it - room is very tiny, not worth the full amount of a regular room Major reasons why I will never return: The WHOLE motel smells like cigarettes. I called front desk to ask if the smoke alarms are wall decorations because clearly they do not work if there a constant smell of cigarettes and ****. Everytime someone would light up, the smell would come into our room through the vents. I have asthma and it was very uncomfortable smelling that stuff all night. The front desks response is ”we are non smoking but we cant stop people so oh well.” If you are someone who likes to smoke, then I would definitely recommend this place because they welcome it. Lastly, there were some very inconsiderate people running through the halls, laughing and yelling all night long, preventing us from getting any sleep. I called front desk again and they claimed they will send security which of course did not happen because the noise happened from 2am to 8am. Imagine our night with that headache. Overall, I will never return to this ashtray filled with non caring employees. Stay away!