Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 24, 2026
AngelinaPGThat was a great experience to stay in Hilton in Vienna. I would like to thank manager Sterre at the reception, she was kind to me and explained some routes in the centre for me very well. I had a nice view from my room, comfortable bed and good hairdryer, that was important for me. The location is great, close to main streets by feet. I recommend to stay here 👍🏻
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Price per night from:PLN 590
Posted on Feb 16, 2026
Mauro Suardi
Average for a 5-star hotel. The breakfast and staff were excellent, but the housekeeping and maintenance were inefficient (they left us for two days with half of the bathroom sliding door blocked; it's impossible that housekeeping didn't see it and report it before making it available). Slippers and toiletries were missing.
It's impossible to rate a 5-star hotel with 3-star service!
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Price per night from:PLN 544
Posted on Jan 29, 2026|Standard Room
YukiLily(*´∀`*)The hotel's location is excellent! There's a bridge nearby that leads directly to the city center, and it's about a 15-minute walk to the Black Death Tower, making it very convenient for getting around.
The service and facilities are genuinely great. Check-in was fast and smooth, and the staff were very polite, making me feel comfortable from the moment I arrived. The facilities are quite comprehensive; there's a steamer for ironing clothes, and the room has a fridge stocked with still water, sparkling water, and other drinks, which are replenished during room cleaning – a thoughtful touch. Slippers are also provided, and the bathroom amenities are well-stocked.
The room size is just right. There's enough space to open a suitcase and still have room to sit and relax without feeling cramped.
A nice bonus is the JBL alarm clock in the room, which can connect via Bluetooth to play music. It's perfect for listening to music when waking up in the morning or unwinding at night.
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Price per night from:PLN 448
Posted on Jun 18, 2026
Guest User★Overall Rating
If I visit Vienna again, I would definitely stay at this hotel. I was truly impressed by both its excellent location and the outstanding service provided by the staff.
★Location
The hotel is about a 5-minute walk from Stephansplatz, where many of Vienna’s major attractions are located.
From the hotel, you can easily walk to famous sights such as St. Stephen’s Cathedral, St. Peter’s Church, the Vienna State Opera, and Hofburg Palace. In my opinion, it would be difficult to find a hotel with a better location than this.
★Room
The room was very clean and well maintained.
From my window, I had a view of the Donner Fountain, which was a lovely bonus.
One minor issue was that the shower area could not be completely closed, so water often splashed onto the floor around the toilet and sink.
In addition, the shampoo and hand soap dispensers were quite difficult to press, so you may prefer to bring your own toiletries.
I’m not sure whether they came in through the open window, but I noticed around eight small insects in the room during my stay.
★Service
The reception staff were extremely friendly and welcoming.
Although I arrived about three hours before the official check-in time, they kindly allowed me to check in early and rest in my room.
They also patiently explained how to get from the train station to the airport.
One of the Asian housekeeping staff members greeted me warmly with a smile whenever we passed each other in the hallway.
When I found insects in my room, a housekeeping staff member came to assist me. She kindly said, “If you have any problems, please don’t hesitate to call us anytime.” Her response was thoughtful and greatly appreciated.
The hotel also provided complimentary treats in the room, including Manner wafers, Coca-Cola, and apple juice, which was a nice touch.
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Price per night from:PLN 713
Posted on May 5, 2026
pipimiThe listing said there was a bathtub, but my room didn't have one. The room photos also showed rooms with only a shower, so it might be that rooms are assigned randomly. If you really want a bathtub, it's probably a good idea to note it in the special requests section. The room itself was clean and comfortable, and it had a fridge. There are also lots of supermarkets nearby, which was a plus.
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Price per night from:PLN 214
Posted on Jun 8, 2026
Anonymous UserStayed at this place for an exhibition at the ACV. Rooms are pretty compact and just enough. Maybe it's already a great price for accommodation in Vienna🤔. It's close to the U bahn station for hbf, so you may take an early morning walk at Stephansplatz. Breakfast is alright, only wish there is air con in the room.
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Price per night from:PLN 187
Posted on Oct 7, 2019
FEIBecause I lived in a hotel in Europe for the first time, I was accustomed to the domestic habits and did not bring slippers. As a result, the restaurant did not provide it. Without the converter, the result was not provided by the restaurant, so I bought a difference of 12.9 euros. Ok! If you live in a European hotel, you must bring the necessary items, otherwise you will have a bad point. The distance from the Schönbrunn Palace is not there, but there is no breakfast shop. We had to go to the Golden Arch in one subway station and then to the Schönbrunn Palace in the subway. The hotel is very quiet, the morning is the window, wake us up.
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Price per night from:PLN 290
Posted on Jul 4, 2024
Guest User
The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees:
Mrs. Viktoria
Mr. Fabian
Mr. Alexej
Mr. Leon
Mr. Tobi.
Thank you very much and we'll be back next time!
Best wishes from Leipzig
Alexander Beresan
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Price per night from:PLN 461
Posted on Sep 11, 2025
Guest User
The room was clean and quite spacious. Tram No. 25 is right outside the hotel, making public transport very convenient. There's also a Billa supermarket and McDonald's nearby, which makes dining options very accessible.
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Price per night from:PLN 124
Posted on May 26, 2026
U38066Good design concept, with very well located apart next to the metro and trams, also with walking distance to HBF.
Superclean!
Good staff for cooking.
The big inconvenience has been that there is only one auto check-in machine and it didn't work at 14:00 when everyone was there to try to allocate. The on-line check-in works but doesn't provides any QR thoufh their text claims so (all the ten persons there had the same situation). And the rooms were finally available at 14:20, only then the machine started to delivee keys.
I will be back and hope this swlf-service peoblem no longwr exists.
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Price per night from:PLN 206