Heshan Hotels with Free Breakfast

I came here to visit a friend on a spontaneous trip. My friend recommended this hotel to me. I felt very good about it. The room was big enough, the bed was big enough, and the lady at the front desk was polite. I will stay here again next time.

I've chosen this hotel many times on business trips because of its great environment, but this time, something really upset and infuriated me. After breakfast, I was in my room for a meeting that morning. Around 11:50, the front desk called and said if I didn't leave, I'd be charged 20 yuan for every extra hour. I asked if I had to leave before 12:00, and they said yes. Only 10 minutes to pack—is that typical of service professionals? Afterward, the hotel manager apologized, quite sincerely, and said I shouldn't book through the platform anymore. I could book the same room through the mini-program and get a later checkout. I didn't understand, but I had to respect it. After all, that's the policy.

The hotel is synonymous with warm and prompt front desk service, a clean and hygienic lobby and rooms, and comfortable bedding. The sweet smiles and friendly service at the front desk made me feel right at home. The receptionist even thoughtfully provided food and sightseeing tips, recommending restaurants that immediately made me want to try them all. There are two large restaurants across the street, and many other affordable and delicious dining options nearby, making the hotel's location quite good.

We had an awesome stay. Hotel is very new and clean, and well located with many eateries. Our room was very spacious and clean. Loved the pressed linens and comfortable bed. All the staff especially housekeeping staff Ms. 秀，are very welcoming and helpful. She was very apologetic and tried all ways to get rid of the cigarette smoke smell in our room like offering an aroma diffuser and canned aroma spray after knowing that I had asthma. Thanks to her effort, I was able to sleep comfortably and extended our stay. She even helped us call our relatives in Heshan using her personal handphone as we had data only sim cards and could not make calls. Mr 古, the night front desk staff, was also very helpful by using his personal handphone to call the hotel in Guangzhou to inform them of my medical condition and needed a cigarette smoke free room. I would highly recommend this hotel.

This stay experience is great, must be seriously praised! The location of the hotel is very good, travel and eating are very convenient. The front desk staff is warm and caring, the check-in efficiency is very high, there is no waiting for the whole process, and the attitude is friendly and polite. The rooms are clean and bright, the space is just right, the bedding is soft and comfortable, you can relax quickly when you lie down, and the quality of sleep is particularly good. The room hygiene is in place, the ground, tabletop, bathroom area are spotless, and the quality of toiletries is also good. The bathroom is designed to separate dry and wet, with sufficient hot water supply and stable water output. The public area has an elegant environment, quiet corridors, no noisy sounds at all, and strong privacy. In addition, the hotel's supporting facilities are also very complete, and the overall price/performance ratio is far beyond expectations. Whether it is a trip or a business trip, this is a great choice. It is comfortable and safe to live. Next time you come to this city, you will definitely choose this hotel. I really recommend it to all friends!

The front desk staff were warm and attentive, and check-in service was very efficient; they responded instantly even to simple requests like delivering items. The room was spacious with excellent natural light, and the decor was simple yet elegant. The bathroom's separate wet and dry areas were a thoughtful touch, and the bed was exceptionally comfortable. Overall, the experience was fantastic, and the value for money was outstanding. It's perfect for both business trips and leisure travel, and I've already recommended it to friends. I'll definitely choose this hotel again next time!

The company is near the hotel, so I stay here every time I go on a business trip to Heshan. The service attitude is very good. I am most satisfied with the breakfast here, which is quite rich. There are no pre-made dishes. There is also a laundry room. The room is very clean. Overall, it is good. .

The front desk service was excellent and very thoughtful. They were very professional and even offered us drinks and got ice water for the kids during check-in. Their attitude was very kind. The hotel's location is very convenient and the environment is beautiful. It's easy to get around, and the rooms are clean and tidy with complete facilities. The beds are very comfortable. I highly recommend everyone to stay here.

Health, service, facilities are still possible. If the sheets are acceptable as a patch, they have three holes. In turn, a place is about to break. The savings are a good thing, but this is also exaggerated. There are three mildew spots on the roof, which is not great. I entered the room in a hurry and didn’t pay attention. I was sleepy and didn’t have the energy to change the room.

Not very quiet, I am not referring to the surrounding management of the hotel, but the noise made by other hotel guests, and the hotel could not take the initiative to solve it after the complaint. However, the last request for a room change, the front desk arranged it, it was better. Although it is a four-star, the service is not professional enough.