Featured facilities: Parking, Laundry service (on-site)
Very Good
110 reviews
8.5/10
1 night
From SEK 1,293
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9.1/10
Great
AAnonymous UserThe hotel is very close to the train station. It is within walking distance. The surrounding facilities are perfect. There are many restaurants. The environment is clean and the hotel staff is very friendly and welcoming. All aspects are quite good.
MM45379****Just opposite the stadium, about 2 kilometers away from Lance Railway Station, half an hour walk, the room is very clean, the window is soundproofed, and you can sleep peacefully at night.
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
QQueenie ChanQThe room was quite spacious and included a mini-kitchen, though it only had a microwave oven and no cooking utensils. Breakfast was served at the rooftop restaurant, which had an outdoor dining area with a great view. However, the food was the same every day, with the only hot options being baked eggs, baked beans, and sausages. There was no drinking water in the room, but each floor had a water dispenser where you could fill up. Parking was available on the street outside the hotel.
OOlgaBelozubперсонал стал сразу решать проблему с нашими российскими переводами, не стал нас особо напрягать по этому поводу, мало того, нам бесплатно дали второй номер (аппартаменты), потому что, когда увидели рост нашего ребенка, сказали, что на софе (диване) ему будет не удобно, по росту он впритык помещался…, короче, мы в шоке! Приятном шоке!) апартаменты огромные, отлично укомплектованы, очень просторная ванна-душ, супер чисто! До центра- мах минут 15 пешком, лучше пройтись , чем в шумном, проблемном центре снимать жильё (в историческом центре проблемы: вода, канализация, грохот). В общем, этот отель рекомендую!
TTurushevaVA great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
GGuest UserIdeally located hotel in the city center, surrounded by many restaurants. Parking available at the parking lot. The room card was deactivated several times. Decent breakfast. Slight noise disturbance due to the proximity of bars and restaurants, but nothing bothersome. Otherwise, everything was impeccable.
GGuest UserCheck-in at Hôtel des Arcades was easy, and the staff were helpful, friendly and very welcoming, which made a good first impression.
The room itself was fine, although it was warm. However, the bathroom was disappointing. Taking a shower felt a little like being in a caravan, with the curtain touching the toilet, and once the shower had been used the toilet area was wet. The door also did not close properly.
Overall, the hotel could definitely do with some TLC. Given its location in such a great city, a few thoughtful touches, such as photographs or local artwork on the walls, would really help give the place more character and make it feel more connected to its surroundings.
GGuest UserGood for a sleep and a shower, but I'd be sad to have to stay more than one night. It's one up from a tent. Double bed room is a bed above another bed on mezzanine floor with a steep ladder to practice mountain climbing. Sound is a problem here as it migrates from next door and outside. Bring ear plugs
DDr.HeinkeThe hotel is very good in the old town and is easy to find . The spa does not appear to be the hotel but is located in the same house and at 14:00 so we could not use it.
Reception so friendly professional fast.
We haven't used breakfast because you can immediately get a French breakfast in the street cafe.
There is a parking space unusable for us because we arrived. But the hotel reception has made it possible to find another. Overall we have very well sleeped the air conditioning was also well set. 
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The average price for hotels in Breakfast in Reims is SEK 1,781 on weekdays and SEK 1,870 on weekends (Friday to Saturday).
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