Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 22, 2026|Family Room
Guest User
A very pleasant stay in Bath, with a great location and excellent staff who made the experience even more enjoyable.
The hotel is well located, making it very convenient to explore Bath on foot. Many of the city's main attractions, restaurants, cafés and shopping areas are within easy walking distance, which is especially useful when you are visiting for the first time and want to make the most of your time here.
The hotel itself is modern, comfortable and well maintained. It offers a nice balance between being a relaxing place to stay and having everything you need for a city break.
What really stood out was the great service from the staff. Everyone we encountered was friendly, welcoming and professional, making us feel well taken care of throughout our stay. It is always nice when the team genuinely makes an effort to ensure guests have a pleasant experience, rather than simply going through the motions.
The combination of a comfortable hotel, convenient location and great hospitality made our stay in Bath very enjoyable.
Overall, a good hotel with a great team and an excellent location. A very pleasant experience, and definitely somewhere I would happily consider staying again on my next visit to Bath.
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Price per night from:MYR 443
Posted on Oct 3, 2026|Superior Twin Room
kazu?This was a repeat stay for me. The hotel is about a 10-minute walk from Bath Station.
The room was very clean and comfortable. It was a bit of a shame that I happened to get a room with a small window, but the room was quiet at night, and I slept very well.
Upon check-in, I received a freshly baked cookie. It was a welcome treat after a tiring journey. Last time they ran out, so I was lucky this time.
Inside the room, there was tea, a coffee maker, and cookies.
The breakfast buffet offered a wide variety of choices, and I had trouble deciding what to eat. It was delicious and a great way to start the morning. The staff were also friendly and pleasant.
The Roman Baths and the city center are within walking distance from the hotel. There's also a supermarket next door, which is convenient. Attractions like The Circus are about a 20-minute walk, but it's easily walkable.
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Price per night from:MYR 409
Posted on May 23, 2026|Queen Room
Guest UserThis hotel is part of a chain, so you can count on the quality being consistent across the board. Its prime location in the heart of the old town makes it incredibly convenient for walking to the Roman Baths, Bath Abbey, and the River Avon. Despite early May not being peak season, the hotel was quite popular with a high occupancy rate. Breakfast is served on the ground floor in the lobby, and while it can get very busy during peak hours, it's always well-organized. They offer a full English breakfast with all the usual trimmings. The rooms aren't small, but trying to open and lay flat two 28-inch suitcases might feel a bit cramped. We booked two twin rooms and one double room, staying for two nights, and found all the services to be excellent – clean, tidy, and quiet.
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Price per night from:MYR 408
Posted on Sep 21, 2026|Family Room
Kravchenko DmitryExcellent exterior of building, good location, but some problems with parking.
Not always friendly staff, though british waiter on the breakfast was wonderful. Sleazy tables in restaurant. Complicated logistics with baggage and absence of lift in second building wing.
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Price per night from:MYR 308
Posted on Jul 4, 2026|Double Room with Sofa Bed
Anonymous UserThe location is decent and the place is clean. They even made up the sofa bed for us in advance. The only downside is that early check-in isn't an option, though you can store your luggage. Breakfast is a standard English breakfast. There's a closer train station, Oldfield Park, so remember to select that when buying tickets.
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Price per night from:MYR 244
Posted on Sep 4, 2026|Boutique Standard Room
Guest UserHaving booked the Hotel with accompanying request for a room suitable for a wheelchair and accessibility bathroom, we arrived to find none of these requests had been addressed. Initially we were put in a room on the 3rd floor and albeit a lift was operating, in the event of a fire I would have to negotiate several flights of stairs. The room was too small to accommodate a wheelchair and the bathroom unsuitable. We were then moved to a groundfloor room which was better but not ideal. We were told the disability room had been occupied that afternoon but given there were no other wheelchair users must have been for more able bodied people than myself. On our 3rd day we were able to move to this room (4) for our remaining 4 nights. It was in the other building of the hotel and steps needed to be negotiated. There were mobile ramps available but this was very awkward and time consuming as you had to ask a member of staff to set them up.
There were some other smaller issues that need to be addressed regarding some waiters.
Both my Husband and I believe that it would be a good training exercise for staff to spend a day in a wheelchair and realise what difficulties there are and what could be improved.
In addition parking was an issue yet there is a hote car park behind the main building yet on the first night we were directed to park elsewhere. Again not helpful if you need the car and your space could not be guaranteed if you did get a hotel parking space. All these things could easily be improved without great cost.
On the good side, the rooms were clean, beds comfortable and the staff very friendly and helpful when they realised my difficulties.
It seems that if you do have mobility problems then you need to book and deal with the Hotel direct and not with a booking agency as once they have your booking, they fail to ensure it will be suitable despite any requests made at time of booking. This needs to be addressed by these booking agencies as it occurred several times during our 7 week visit touring the UK. Our best experiences were The Bruntssfield Hotel in Edinburgh and The White Hart Hotel in Lincoln.
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Price per night from:MYR 270
Posted on Jun 15, 2025
Guest User
The hotel has an elevator, the decoration is beautiful, very close to the station, but the room does not have air conditioning, only a small electric fan. I arrived in Bath (6/11) very hot, the room is just west, the old-fashioned windows can only open 1/4, so I slept very uncomfortable, and it was cooler until 3 am.
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Price per night from:MYR 465
Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night from:MYR 534
Posted on Apr 6, 2026
Guest User
Reception staff are very friendly warm welcome, room size is ok, bathroom is reasonable but separate taps is an issue should be a mixer tap for both hot and cold water,
Great parking space, breakfast is very nice
I felt embarrassed and uncomfortable on our last of breakfast the previous day i had spoken to supervisor of the day to see if they make or buy the mini Crossaints as i wanted to buy a few to take home to my sons, i was informed this is a buffet so im welcome to take as many as i want and as tomorrow is my last day i can take these fresh then, they had no problem in me doing this so on my last day i spoke to the supervisor who said he was informed re this but he doesn't allow this and spoke down to me which made me very uncomfortable as there were other guests there and if it was an issue the supervisor previous day wouldn't have said its ok and that they have done this for other guests,
He then said he will not allow me to many but will give me a couple and gave me 3 in a box, i felt very embarrassed and little in that space of time, the way he spoke and his tone was not nice i felt very let down on my last day and this has left me a negative impression
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Price per night from:MYR 250
Posted on Oct 10, 2025
Guest User
Stayed at Wentworth House for one night. The location was handy — only about a 6 or 7-minute taxi ride into the centre of Bath. Parking on site was free, which is always a bonus, though spaces were limited. The shower worked fine with good hot water, and at £120 a night for three people, the price wasn’t unreasonable for Bath.
On the downside, the place is very dated and could do with some serious modernisation. Our room had a noticeable damp smell and the single-glazed windows didn’t help keep the room warm or quiet. I can’t comment on the food as we didn’t eat there, but overall, it’s an okay option if you just need somewhere for a night and aren’t too fussy — though a refresh would really lift the place.
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Price per night from:MYR 347