The views and facilities here are excellent. It definitely lives up to its reputation as one of Sumatra's top luxury hotels. It has its own private jetty, so you can travel directly to the hotel by boat from Samosir (make sure to use the Tiga Raja jetty; A****ta goes to a different location).
The hotel is spotlessly clean, meeting Japanese standards of hygiene, and the staff's English proficiency and the hotel's cleanliness are arguably the best in Tuktuk. For a 5-star hotel, it's quite affordable from a Japanese perspective. However, after staying here, I'm left wondering if paying this price for a hotel in Tuktuk was really worth it.
It's quite far from the central area of Tuktuk where most other hotels are located, which was a significant disappointment (it's about a 20-minute walk, and ride-sharing apps like Grab don't work here). Also, the hotel's optional services, such as the rooftop bar and transfers, are expensive for Indonesia (though perhaps this is expected for a luxury hotel). I came here to enjoy Lake Toba and Tuktuk, but aside from the views, I'm not sure I fully enjoyed the experience. Most other hotels in Tuktuk also have their own private jetties, and I wouldn't really recommend this place to those looking to experience and enjoy Indonesia. I probably won't stay here again.
Value for money. Friendly staffs with good service. Hotel hosts are always helpful. Strategic location. Beautiful lake view with cottages just beside Lake Toba.
Food are delicious. Easy to get help to rent motorcycle. The most appreciated part was hotel gave us a warm pick up from the harbour. Weather are cold and the mountain views are spectacular. Highly recommended to stay in this well-equipped hotel.
I ordered 3 rooms for me and my family. The staff so polite and friendly. The cleanliness also good. On night, the weather is cold, no air-conditioning is required. They provide nasi goreng and teh manis for the breakfast and its really taste good. My family and i so happy to stay here
The Pandu Tuktuk Hotel boasts beautiful views and beautifully landscaped gardens. It boasts numerous aesthetic photo spots, including a gazebo that offers the best view.
The place are quite new big room & still need to improved more. No TV, no AC either fan in the room. Nice bed, nice View from the room & got more plug at the room. Just need to walk down and up the stair too much. No short cut. So far the owner was kind & helpful. TQ Penginapan Mafir.
The service takes a long time and there are many additional rules that are not included in the booking rules and customers feel like they have been cheated
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Price per night from:€22
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