Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 18, 2026
Guest User
Conveniently located for the Miami Port and Airport.
Check-in was quick and ahead of schedule, for which I'm extremely grateful to the staff.
The rooms are spacious and clean. There's a small refrigerator, coffee maker, and microwave, but no dishes.
Breakfast is ok on the 24th floor.
Cons: The bathroom faucets are a bit peeling, but everything works.
There's a railroad track and construction site right outside the window, which creates noise.
Ideal for one or two nights.
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Price per night from:CAD 245
Posted on Nov 24, 2025|Two Queen Room with Bathtub - Mobility Accessible
Anonymous User
Stay was generally good overall, they allowed early check in as rooms were available when we arrived which is a plus, only thing is wifi isn’t great kept disconnecting. Overall it’s a good hotel and in a more quiet part of downtown not too far from port of Miami.
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Price per night from:CAD 255
Posted on Mar 16, 2026
Guest User
The hotel is pretty good, conveniently located near the airport, and the interior environment is quite nice – clean and tidy. The rooms were suitable, and everyone was satisfied. The only downside, which is unavoidable, is the noise from the airplanes. Other than that, everything was great.
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Price per night from:CAD 149
Posted on Mar 4, 2025
Guest User
Pleasantly surprised after reading some negative reviews. Clean and comfortable room. Restaurant in hotel is excellent even though opening hours was limited. Shuttle service was reliable and driver was courteous and helpful. Would definitely stay again next time while on layover in MIA.
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Price per night from:CAD 163
Posted on Jan 3, 2026|Two Queen with Balcony
HelenxiaoshijieThe hotel is located on an island in the lake right across from the airport, with a free shuttle bus running every half hour between the hotel and the airport, which is quite convenient. However, precisely because of its proximity, the noise is excessive. Our room faced the airport runway and train tracks, and the frequent airplane takeoffs were very loud. The room facilities are quite old and poorly maintained; the furniture and carpet showed significant wear and tear. Service was inconsistent; some staff were friendly, while others were cold and rude. Efficiency and professionalism were also lacking. Upon check-in, the room had two bottles of shampoo but no body wash, and one bottle of drinking water had already been opened. I called the front desk twice, but no one came to replace them even by the time we checked out two days later.
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Price per night from:CAD 139
Posted on Mar 28, 2026|Traditional King Room
mcjojo13098
The shuttle service is super convenient, running about every 15 minutes. You just need to wave at the Sheraton shuttle when you see it at the pick-up point, and it'll stop for you. The hotel environment is excellent, and cleanliness is top-notch. It's perfect for a short stopover to rest.
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Price per night from:CAD 178
Posted on Apr 12, 2023
Ailsabinbin
The hotel is in the city center and has convenient transportation. There is a kitchen where you can cook something and a bathtub. It is big enough. However, the surrounding road construction is a little inconvenient. I drove my own car and parking is free.
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Price per night from:CAD 146
Posted on May 17, 2025
Guest User
Review:
I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager.
There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused.
With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back.
When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen.
This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.
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Price per night from:CAD 122
Posted on Jun 11, 2024|Quadruple Room, 2 Double Beds
Guest UserFor the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.
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Price per night from:CAD 100
Posted on Dec 15, 2025
Guest User
I wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.
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Price per night from:CAD 168