Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Mar 8, 2026
FAN_C
First off, the location is incredibly convenient. It's quite close to the Zenkoji Exit of JR Nagano Station. From there, if you're heading to Togakushi, you can buy bus tickets at a small shop located at Platform 7 in front of JR Nagano Station. For Zenkoji Temple, you can either walk or take a bus from Platform 1. A taxi to Zenkoji would cost between 1300-2000 yen. As for the hotel facilities, they're perfect, except for the rooms being a bit small. The front desk on the first floor offers complimentary coffee and juice, and the coffee beans are excellent. From 9:30 PM to 11:00 PM, they serve free soy sauce ramen. The rooftop onsen is wonderfully relaxing, and they even provide ice cream and Yakult. There's a 7-Eleven right next to the hotel. Plus, the hotel doesn't look old at all. Highly recommend for a stay in Nagano.
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Price per night from:PLN 438
Posted on Apr 28, 2026
Guest User
Smile Hotel Nagano is a solid choice for travelers looking for a convenient and affordable stay in Nagano. One of its biggest advantages is the location — the hotel is just a short walk from Nagano Station, making it very easy to access transportation, restaurants, and shops.
The staff are frequently praised for being friendly, polite, and helpful. Many guests mention that the service is welcoming and professional, which creates a comfortable atmosphere throughout the stay.
In terms of cleanliness, the hotel generally performs well. Rooms are described as clean and tidy, with basic amenities provided. However, the hotel is somewhat older, and some guests note that the furniture and facilities can feel a bit dated.
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Price per night from:PLN 317
Posted on Apr 10, 2026
SSLinethegreat
Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.
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Price per night from:PLN 605
Posted on Dec 27, 2025|Standard Twin Room
Williamgray81This was a last minute selection on the train from Tokyo, but the right one. It's a short 5 minute walk from the Nagano station and has spacious rooms. The staff is friendly and helpful, but best of all, on arrival you are given a welcome drink and dessert of your choice. The entire place seems to be obsessed with desserts, to my liking. They also provides free ice cream and upon check out, bags of candy and cookies. Maybe it's a Christmas promotion, but a welcome surprise. The breakfast is a bit expensive, but has a nice selection of food choices, including salmon, more desserts, and various Japanese food. I only stayed one night, but I believe they have an onsen and other amenities. Well worth it. I stayed in other hotels in Nagano, and this one was superior.
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Price per night from:PLN 262
Posted on Nov 25, 2025
M594814****
A Japanese-style hotel with extreme temperatures. Although the luggage has to be carried up and down the steep and bright wooden stairs, the old antiques in the house make life afraid of breaking up, all guests share the bathroom bathroom and hot spring ♨️. But it is so warm, the space is reasonably used upstairs and downstairs, and the 20 or so rooms are scattered. Comfortable hot spring baths, soft cloth tatami mats and the quiet environment in the store make people relax. The hotel operator is an elderly couple over 80 years old, busy upstairs and downstairs every day, ushered in, the 81-year-old gentleman not only has a hard body but also a super memory, every time the guest goes out, he picks out the guest's shoes and puts them in front of the guest, never making mistakes. Grandma is also radiant and kind, and she will not forget every word the guests have said to her, carefully and meticulously. The two elders stood outside the door in slippers and bowed and waved goodbye to us until the bus traveled. Maybe it is because of the fact that this century-old store has been passed down. I hope everyone can feel their precious warmth and cherish it when they stay.
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Price per night from:PLN 469
Posted on Feb 15, 2024
Wei Le
This place is ~5mins walk from Zenkoji temple. neighborhood is peaceful at night.
Shoes to be removed outside the accommodation. Rooms are on the 2nd floor so you'll have to carry your luggage up (there's no lift).
Room (with window) is huge. You'll have to head downstairs to use the shared toilet and shared onsen (no toilet inside the room).
We were only allowed 30mins of onsen time for 2 pax - couples weren't allowed to use the onsen concurrently so we had to go one after another (i'm not sure if the instructions got lost in translation..). Felt very rushed so i didnt really get to enjoy the onsen experience, but overall was nice and clean.
Interesting 6.30am tour around the area and within the temple itself, followed by a simple vegetarian breakfast (porridge with omakase-styled sides with miso soup) back at the accommodation. The morning tour lasted from 6.30am - 8.30am.
The accommodation provided a fleece blanket to each pax to bring to Zenkoji temple to keep us warm during the morning praying ceremony. We went on 30 Dec and it was SO COLD.
Overall interesting experience but accommodation price is pretty steep IMO.
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Price per night from:PLN 508
Posted on Nov 4, 2024
Ivan
Receptionist was very friendly, recommending places to eat and things to do. Room was clean. The washing machine is free to use. Bed was very soft and comfortable. Location is about 15-20 mins walk from nagano station. And about 10 mins walk to zenkoji temple, you can wake up early and walk to see the early morning prayer that occurs at sunrise.
Lots of food options as it is beside gondo shopping street
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Price per night from:PLN 103
Posted on May 18, 2026
HAIRIL BIN DAUDHere’s a polished review you can post for Nagano Plaza Hotel:
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I would like to express my sincere appreciation to the team at Nagano Plaza Hotel, especially Ms. Omi Hikaru.
Despite my late check-in at around 10+ PM, she went the extra mile to warmly greet me and ensure that my room arrangement was smooth and comfortable.
What truly touched me was her thoughtful initiative after learning that I had to leave early for a day tour and needed to be at Nagano Station by 0640 hrs. She kindly prepared and packed breakfast for me in advance so that I would not miss my meal before the trip.
Such genuine hospitality, attentiveness, and dedication deserve to be highly recognised and commended. Small actions like these create unforgettable experiences for guests.
Thank you once again to Ms. Omi Hikaru and the team for the outstanding service and kindness during my stay.
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Price per night from:PLN 258
Posted on Feb 11, 2024|Non-Smoking Single Room
Anonymous UserThe room was very nice - sufficiently large and with all necessary amenities (even a small fridge). The room was clean and in good condition. The staff was very kind and stored my luggage for free, as I arrived early in the morning. The hotel is conveniently located, yet in a rather quiet place. It's a walking distance from both Nagano station and Zenkoji temple (approximately 20-25 minutes), however, do note that the nearest bus stop is about 900 meters away, so if you got a lot of luggage and do not intend to get a taxi, that may be a bit far. They also have coin operated washing machines and dryers, in case you need them. Overall, a great option for most travelers, especially in terms of value for money.
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Price per night from:PLN 181
Posted on Jan 8, 2026
Anonymous User
Very good location, just opposite the train station. Reception is on level 2, but staff is helpful to help carry luggages to and fro ground floor.
Room is small and toilet is squeezy, but still decent for a short stay. There is a Shampoo Bar at the reception to pick up stoiletries.
Breakfast is good, the complimentary soba noodles on selected weekday nights is also great. Nice view from the 10th floor, and also free space for customers to chill during the day.
Water was not provided complimentary to customers but instead was earned through a game.
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Price per night from:PLN 314