Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jan 6, 2026
Guest User
Very nice hotel. Very comfortable, rooms very nice. Lots of choices of restaurant within the hotel. It's a bit of a walk from the Niigata train station (10mins?) so if it's cold and snowing, maybe abit more challenging, but on a nice weather day, it's a pleasant walk. Staff are super nice. I requested more pillows and towels, and were brought to my room very quickly.
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Price per night from:AU$75
Posted on Jan 5, 2026
厨二病の蟹さん
The hotel service was excellent, and the front desk staff were very friendly. Dinner was a set menu, and breakfast was a buffet. The food was decent. The hot spring could accommodate about ten people. It's a good leisure option for travelers.
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Price per night from:AU$87
Posted on Mar 20, 2026
Guest User
I chose this hotel because of its reputation as an old-school establishment, but I was a little disappointed.
1. I have a permanent residence in Japan, so it's understandable that the front desk would ask for my residence card. However, they also insisted on making a copy of my ID, which no other hotel in Japan has ever done, and I found that quite perplexing.
2. There were still hairs from the previous guest stuck to the shampoo bottle in the bathroom, which is simply unacceptable. I wanted to ask the front desk about it, but I was too tired in the evening to even bother.
3. On the bright side, the breakfast was quite good and varied, and the window seats offered a nice view of the city.
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Price per night from:AU$51
Posted on Jun 30, 2025|Standard Single Room For 1 Person-Non-Smoking, 16 Square Meters
Guest UserThe location is perfect because it is next to the Niigata station. However, there were not many things to eat in the morning restaurant.
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Price per night from:AU$69
Posted on Dec 9, 2024
Guest User
Friendly and helpful staff. Hearty complimentary breakfast. Would be better if bottle of water were offered in the room.
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Price per night from:AU$55
Posted on Jun 1, 2025
Kenta0626
夫婦と小学生子ども2人で行きました。
昔ながらの旅館ですが、清潔感があり、
とにか**こで働くスタッフさんやご飯の美味しさは最高でした。
また、ピアノの演奏や、ウェルカムドリンクなども無料で大変満足な旅館でした。
また、行きたいなと思える旅館でした。
追伸
朝食は決められた献立ですが、大人用、子ども用に分けてくれています。
子ども用の献立も食べやすかったようでよく食べてました。
ご飯の食べ比べも大変良かったです。
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Price per night from:AU$196
Posted on Dec 1, 2025
炅熒
【Excellent Location • Natural Sulfur Hot Springs • Heartwarming Late Night】
My stay at the Dormy Onsen Hotel in Niigata far exceeded my expectations, with every detail bringing surprises and satisfaction!
📍 Extremely Convenient Transportation
The hotel's location is perfect, just a 6-minute walk from Niigata JR Station. Even with luggage, it's easily accessible, making it incredibly convenient as either the starting or ending point of a trip.
☕ Thoughtful Welcome Treatment
Upon entering the hotel lobby, you're immediately greeted by a complimentary coffee machine. A free, unlimited cup of fragrant hot coffee instantly washes away travel fatigue, invigorating you and giving you energy for the rest of your trip (or shopping!).
♨️ Authentic Natural Hot Springs
The quality of the hot springs is the biggest highlight! The large public baths are divided into indoor and outdoor baths, all made with genuine natural hot spring water. The strong sulfur smell immediately upon entering is incredibly reassuring. The highlight is the open-air hot spring, cleverly designed with a cave theme. Gazing at the stars or the cave walls amidst the rising steam feels like stepping into a natural wonderland – a truly therapeutic experience.
🍜 Heartwarming Late-Night Dining Delight
The most delightful surprise is at night! Every night from 9:30 PM to 11:00 PM, the hotel offers complimentary ”Yonari Kisobaba” – steaming hot and delicious soba noodles to satisfy your hungry stomach after a soak in the hot spring. Not only that, but there are also complimentary Yakult, popsicles, and other snacks and drinks, all available 24 hours a day – this attentive care is simply wonderful!
From its location and service to its hot springs and thoughtful late-night snacks, this hotel demonstrates its dedication to its guests. It's definitely the perfect accommodation choice for a trip to Niigata that you'll want to return to again and again! Highly recommended for anyone looking for a high-value hot spring inn.
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Price per night from:AU$75
Posted on Mar 11, 2024
IYA
Clean and comfortable, very suitable for family travel, parking is also convenient. In short, it is highly recommended for parents and children. If you drive in Xinyi, choose this one, the service is great!
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Price per night from:AU$52
Posted on Feb 25, 2024|Compact Single Room - Smoking
Guest UserThe hotel's location is excellent, with a variety of great food options right next door. The breakfast provided by the hotel was also delicious. The service was attentive, and transportation was very convenient. Overall, a great experience! 👍
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Price per night from:AU$35
Posted on Sep 9, 2024
Lotus_Black
It is a tourist. It is greedy for the convenient and cheap location. The hotel itself is a type of domestic express hotel, but there is a simple breakfast. Japanese politeness and service attitude are of course very good, but the premise is to respect their politeness and culture to establish good communication. I don’t know English or Japanese. I basically have a translator. I’m fine. Thank you. I’m sorry to hang up my mouth and basically talk about everything. 😃 Oh yes, the hygiene is really good. The toilet is really small and small 😂 Take a shower and basically hit it in the toilet. I don’t know if I may feel that I have a fight in the toilet. 😂
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Price per night from:AU$51