Featured facilities: Laundry service (on-site), Restaurant
Amazing
62 reviews
9.5/10
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9.3/10
Great
KKitVery nice. The owner is very nice and helpful. He is able to speak English. Moreover, the private Onsen room is really impressive. Hope I can go next time.
YYuKidonThis hotel is very neat and clean. The room is spacious with a beautiful view of Lake Biwa, and a walk along the lake is very relaxing. It's definitely worth staying here. I especially love the fragrant POLA toiletries they provide, and the bath salts are also lovely for a very comfortable bath in the evening. 👍 There's a free shuttle service from the north exit of Otsu Station, just across the street, that takes about 10 minutes to reach the hotel. There's a convenience store within a 5-minute walk, and a large mall about a 15-minute walk away. Near Otsu Station, there's a food market with great food at reasonable prices. I'd love to come back again if I have the chance.
MM235976****Facilities: The room size is quite spacious, with a separate bedroom and dining area. There are also two restrooms, and outside is a private hot spring tub. Overall, the facilities are well-maintained.
Cleanliness: Acceptable.
Environment: Very good. You can see Lake Biwa right from the room. And you absolutely must try the large communal hot spring bath. Especially in winter or on a rainy day, when it's raining or snowing outside and you're soaking in the super warm hot spring – it's incredibly comfortable, truly indescribable.
Service: After exiting the JR station, if you call the hotel, a car will come to pick you up. However, that phone is really well-hidden; it took us a while to find it. The drive to the hotel takes about 10 minutes. The staff's service attitude is very good. They also escort you to your room and thoroughly explain each feature and how to use it. Check-out is at 10 AM, but most hot spring ryokans in Japan have this check-out time.
Dining: We booked the two-meal plan, breakfast and dinner. The variety was quite rich, and the taste was decent, within expectations. Overall, the dining service was pretty good. Room service is also available; the latest you can order late-night snacks is 9:30 PM. Room service food is absolutely delicious! And it's not expensive at all, the prices are the same as outside.
Overall, our stay at this hot spring ryokan was very comfortable. For those who can, I recommend staying two nights. On the second day, you can explore Biwako Valley, which is quite close to the hotel. It definitely won't disappoint (provided the weather is good; if the weather's bad, don't go).
GGuest UserI doubted there was a hot spring until I stayed there.
It was the best hot spring at the end of my trip around Lake Biwa.
I thought the bedding was dirty because it was old.
I was very satisfied with the hot spring and the food.^_^
EenjoytheworldDespite the language barrier, you can still feel the enthusiasm of the service staff. There is no bathroom in the room booked this time, a large bath is enough. The free large bath has an outdoor part but no view.
GGuest UserThe lady receptionist is very helpful and kind. Much appreciated for your help! In general, the hotel situates for just a 2-minute distance from Seta JR Station, and it takes around ~20min travelling time from/to Kyoto. Reasonable facilities given the price is economic. Thank you for the hospitality.
AACgeckoThis spa hotel is pretty good. If you come by train, you can call the hotel to request a pick-up after you arrive at the station. The location is a little far from the station. The hotel is quite old, probably built in the 80s or 90s, and the facilities are well maintained. The room facilities are a bit old, and there is a lot of dust in some places, such as under the safe. The food is good, breakfast is buffet style. My hands and feet feel smooth after soaking in the hot spring.
AAnonymous UserThe hotel room is very spacious, all kinds of facilities are also very complete, the front desk staff are very warm and professional.
The hotel is by the lake, there is a music festival during the stay, and I have a great time.
AA.Y.LSuch a lovely hostel to stay. The owner is very friendly. If you’re looking for a place that offers nature and rest, only 10 minutes away from Kyoto station. This is your place
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The average price for hotels in Breakfast in Otsu is NZD 413 on weekdays and NZD 459 on weekends (Friday to Saturday).
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