Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 9, 2026|Superior King Room
JiewphuiWe recently stayed at Crockfords Genting and had an absolutely wonderful experience from start to finish. As the premier hotel at Genting Highlands, it truly lives up to its reputation.
🏨 Accommodation
Our room was spacious, beautifully designed, and spotlessly clean. The bedding was incredibly comfortable, and the view over the highlands was stunning. Everything felt premium — from the modern amenities to the thoughtful little touches that made our stay extra special.
👨💼 Service
Service was outstanding across the board. Every staff member we met — from the concierge and front desk to housekeeping and restaurant teams — was polite, attentive, and genuinely eager to help. Special thanks to the concierge team who assisted us with arrangements and recommendations with a warm smile.
📍 Location & Convenience
Perfectly connected to SkyAvenue, casinos, and attractions via covered walkways — so easy to get around, even in rain. Yet it remains quiet and private, a true luxury escape above the bustle.
🍽️ Dining & Facilities
The facilities are world-class — elegant lobby, relaxing spa, and excellent dining options right within the hotel. Breakfast was high-quality with plenty of variety, and service there was equally attentive.
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Price per night from:JPY 49,291
Posted on May 30, 2026|Superior Twin Room
appleamisha95We had a splendid staycation here at Geo Resort & Hotel. Starting with a smooth check in process, easy access parking, there were mini stalls just outside the hotel lobby until 10pm, the hotel located very near to lots of eateries & convenient stores. We had our dinner at Mohd Chan just walking distance from the hotel.
The hotel room was cozy & clean enough. The amenities provided were good, I love the shower gel & shampoo because they smelled so refreshing.
The breakfast spread was limited but tasted excellent! Please try their roti canai, so good! I would recommend this hotel to anyine coming to Genting Highlands. We look forward for our next staycation here.
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Price per night from:JPY 9,779
Posted on Sep 13, 2026|Superior Deluxe Room
Bubblecat1232Room quite good after refurbished. The hotel has kindly given me 26th floor with nice golf view. The staffs at Ayu Awana was polite
& friendly. I wanted to try the Lodge but it was closed for private events. I went for a walk along the golf course. Had a good morning exercise & ordered hot mocha & cheesecake after the walk. Cheesecake taste need some improvement I guess, overall a good stay for me.
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Price per night from:JPY 7,837
Posted on Aug 31, 2026|Executive Two Bedroom Suite
JoeyfnlimMy stay here was excellent. The hotel's overall environment was comfortable, the room was clean and tidy, and the facilities were complete, making for a very pleasant stay. The hotel's location is also very convenient, making it easy to get around and dine nearby.
The staff's service attitude was great, and the overall check-in process was smooth. The room's cleanliness and comfort were satisfying. This is definitely a hotel worth recommending.
I will certainly consider staying here again if I have the chance in the future! ✨
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Price per night from:JPY 4,211
Posted on Sep 16, 2025
Anonymous User
I booked 3d2n for family events, and the place was fully booked as it was school holiday and PH at the same time.
Service staff were really nice and friendly, we felt immediately welcomed upon checked-in. The deposit has to be paid in cash ONLY upon check-in, so make sure you have some cash ready in your wallet. They provide buggy service to the hotel room, however many were broken so there’s only one operating so waiting time is prolonged but manageable. My kids love riding the buggy so that is also an attraction by itself.
It’s cheaper to buy breakfast on Trip apps than at the receptionist. The location is very remote and food delivery apps will not deliver here. There’s also no lunch and dinner service available unless you book way ahead before coming. So for lunch and dinner time we have to go out, it has become very inconvenient as we planned to stay longer inside and enjoyed the facility than eating outside.
The overall facilities are nice, it is a very spacious place where we could conduct a lot of activities for the kids, from swimming to badminton to indoor games and not to mention hike in the morning - mind you the hiking is not-beginner-level.
However there are some challenges we faced during our stay. One of the rooms that we booked has water issue, at night the water just stopped flowing. And on the second night, there is an unfortunate power outage caused by faulty electrical equipment that resulted to about 6 hours of blackout in few rooms and also the clubhouse. It is understandable and commendable that they tried to fix the issue a quick as they can, and service staff on the ground handled the communication well by keeping us updated with the repair progress, and even accommodate us as best they could. However it is still very unpleasant experience to stay in the dark and also our program has to be cancelled due to this unfortunate event.
Overall the kids enjoyed their stay here. And the staff are also very helpful. With the price we pay it is worth the stay and hope this place can improve further, especially when handling full house booking during peak season.
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Price per night from:JPY 4,164
Posted on Aug 16, 2026|Deluxe Room
Guest User
First, i find the naming of all the hotels confusing. Genting should just have unique names for their hotels rather than Highlands hotel - formerly known as Resorts Hotel. Then they have RW hotel formerly known as something else, Sky world hotel, Resorts World. Don't repeat the words Resort, World, Highland and make them unique.
There is nothing seriously wrong except for the price. For its price, I expected the hotel to be much better. The rooms are rather jaded to be frank. I mean the price of Resorts world is about a fifth of what I paid for Highlands hotel - makes me really wonder what I am getting foe such a premium price.
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Price per night from:JPY 15,650
Posted on Jun 2, 2026
Faz MhmdI recently stayed at Hotel Seri Malaysia Genting Highlands for one night. The hotel has a rather dated appearance, and many aspects of the room, including the bed, wardrobe, and furnishings, seem unchanged for many years. While the room was spacious, the overall condition could benefit from refurbishment.
The room itself was reasonably clean, but the bathroom was less impressive. There were visible signs of mould and some dirt buildup, particularly in certain areas of the toilet.
One of the biggest drawbacks of my stay was the noise level. The hotel is located close to the main road at Gohtong Jaya, and traffic noise could be heard clearly throughout the night. As a result, I found it difficult to get a deep and restful sleep.
Overall, the hotel may be suitable for a short one-night stay if you’re simply looking for a place to rest before heading to Genting Highlands. However, for a stay of two or three nights, I would probably consider other options, especially if sleep quality and comfort are important to you.
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Price per night from:JPY 3,111
Posted on Aug 10, 2026|Deluxe Twin Room
monster750jpBoh tea is available. Tourist tax can be paid by credit card. There are three towers, and the restaurants are excellent. There's also a hot spring (swimsuit required). Hard Rock Cafe is in the adjacent tower. The convenience stores are also well-stocked. It's best to book the shuttle bus in advance. Grab (ride-hailing service) is also available.
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Price per night from:JPY 4,398
Posted on Aug 23, 2026|Standard Room
Guest UserI had a pleasant and relaxing stay at this hotel. From check-in to check-out, the staff were friendly, professional, and always willing to help. My room was clean, spacious, and comfortable, with everything I needed for a convenient stay. The bed was comfortable, and the hotel was generally quiet, allowing me to sleep well. I also appreciated the convenient location, which made it easy to explore the surrounding area. The facilities were well-maintained, and the overall atmosphere was welcoming. I enjoyed my experience and felt that the service provided good value for money. I would definitely consider staying here again. I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, and the overall atmosphere was relaxing. The staff were friendly, welcoming, and helpful throughout my visit. The location was also convenient, making it easy to get around.
Overall, I was very satisfied with my experience and would happily stay here again. I’d recommend this hotel to anyone looking for a comfortable and enjoyable stay.
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Price per night from:JPY 4,047
Posted on Jan 7, 2026
Guest User
lilla hilltop retreat @janda baik nice view, good location. My families very happy. swimming pool very big.
Executive room very big and comfortable.
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Price per night from:JPY 4,211