Bentong Hotels with Wifi

Overall, the resort feels refreshed and in great condition after the renovation. The warm-water swimming pool was definitely a plus point — we enjoyed it so much! 🏊🏻♀️ There are plenty of in-house activities, including family-friendly sports, which kept everyone entertained throughout our stay. The free hourly shuttle to GPO was also very convenient and made getting around so much easier. 👍🏻

Been here a few times as this hotel serve so far one of the best breakfast around the area. The pool is a shared pool with the midhills apartment at tower 2 & 3. This hotel has a free basement parking. Staffs are friendly as well. Easy check in process. The only draw back is the road going to the hotel, the place is still under construction.

My husband suggested this place for our 33rd marriage anniversary and I'm thankful that we came for our 4 nights stay here! We stayed at the Deluxe King Room. Firstly the immediate response with an official/personal email from the GM Mr Tony Teh acknowledging our booking and asking if we needed anything - this is exceptional and personal which gives us such warm feelings even before we started our stay! We forgot to notify in advance about our anniversary, yet upon check in, Mr Hykal who attended to us assured us that he would check about the matter. And just happened Ms Lynn who is the Public Relations in charge was at the Front Office received what I shared and she purposely made a special effort in making the special arrangements upon seeing my email reply to their GM. We chose the Sky Cafe to have our anniversary dinner - The special decorations done in the room (as a surprise to my husband) and the special table set-up for our dinner with a special discount for our anniversary dinner. On top of it the Chef Mr Phyo personally blessed us with his special-bake chocolate cake! The GM personally came up to the Sky Cafe to meet with us, such warmth and kindness! Upon arrival as we were lazy to go out, we ordered room service and the nasi goreng was super yummy! The daily breakfast is amazing - food is delicious (had the chance to chat with the Chef Shahrul), with different spreads throughout our four days. All the staff in the Breakfast place are exceptionally friendly, polite, helpful and always with smiles! These are the personnel that I managed to get their names - At the Front Office, Mr Hykal and Mr Sharul were the first who attended to us with the rest who were very helpful to our enquiries as well: Sofy, Najwa & Syirah. A special shout-out to the Housekeeping team under the leadership of Mr Hafis - who did such a great job in making such special decorations in the room! The Sky Cafe Team who served us during our anniversary dinner - Mr Azrael, Ms Fazlin and Chef Mr Phyo. And the Restaurant great team inside the kitchen and outside the restaurant area under the Manager (I can't recall his name) who were very attentive! Ohh, the night views of Genting Hilltop from the Rooftop Pool area - superb! Mr Tony Teh, you have a great asset - your Team is amazing! Thank you for making our 33rd anniversary a memorable one, and we are already considering coming back again!

My stay here was excellent. The hotel's overall environment was comfortable, the room was clean and tidy, and the facilities were complete, making for a very pleasant stay. The hotel's location is also very convenient, making it easy to get around and dine nearby. The staff's service attitude was great, and the overall check-in process was smooth. The room's cleanliness and comfort were satisfying. This is definitely a hotel worth recommending. I will certainly consider staying here again if I have the chance in the future! ✨

Booked the Family Room, which can accommodate up to 6 guests. Our room was located in the building nearest to the link bridge to SkyAvenue, which was convenient. Overall, I would say the hotel room was average. The room looks rather dated, with visible wear and tear on the furniture. The shower water pressure was also quite weak, and the hot water was intermittent — it could suddenly turn very hot, which can be dangerous especially for young children. While the hotel is relatively near SkyAvenue, there is still quite a bit of walking involved. I had booked another room for my elderly parents, but unfortunately, their room was allocated in a different building. They had to walk across the link bridge to get to our building, which was inconvenient as they have difficulty walking. Another thing to note is that check-in is largely self-service via kiosks. The hotel staff do not check you in at the counter, and I found the kiosk system not very intuitive. This could be particularly challenging for elderly guests who may not be familiar with using such systems. Overall, the main advantage is the location and the availability of larger family rooms, but the rooms could definitely do with some upgrading. I would also recommend families travelling with elderly guests to request rooms in the same building in advance, if possible.

I requested a high-level room with a Genting or mountain view through the app, but I ended up with a building view. I arrived early at 12 PM to request again at the reception, but they said I couldn't check in until 2:30 PM at the earliest. So I walked around, and when I came back at 2 PM, people were already lining up to check in. When it was my turn, I got a room on level 43 with a building view. I couldn't even pay extra to change rooms. I'm definitely not coming back to Wyndham. I paid 1k for 3 days and 2 nights. It would be better to go to the homestay next to Wyndham, which costs just over 400 for 3 days and 2 nights and at least I wouldn't be as disappointed with this kind of view. The service was also slow. I requested an iron and board from room service at 6:30 AM and only got it after 8 AM, and that was after calling 4-5 times.

a 6/10 stay for me bcs some facilities aren’t accessible if you dont pay for it. the pool is crowded with people on weekends you barely have enough space to swim. sky pool at hard rock requires you to buy food and drinks then only can enter. the tiles are cracked and you dont get to see much of the carpet sky even though i paid for mountain view. the most annoying part is the receptionist they take HOURS to give you your room key theres a long line

The check-in experience was horrible, was informed by estate management that room was not ready even at 4:30pm (chk in supposed to be 3:00pm). Trip.com has to step in but seems the communication between Trips.com and estate management ((Stonez7) does not go well. I somehow managed to get into the unit at 5.00pm after few round of close follow-up. The room was cosy but cleanliness could be improved. Dust still found on the floor. The shower temperature is hard to control. In most cases, we have to bathe with cold water. We were asked to leave the unit by 11:00am on the final day. Even though we have been informed during check in that they have extended our check out time by additional 2 hours. This is totally a big disappointment as seems there has been miscommunication here and there. Anyway, plus point is that the unit come with balcony and view is nice. We are fortunate to see double rainbow from our balcony.

Room look old. Window glass outside also moldy and a lot of algae. We change room 2 time. We choose high floor. 1st change room very Smelly bad odour and feel crippy. Terrible can't stay. Got something pasted at the wall. 2nd change room good and nice smell. Room big and comfort @Guest if need to stay here please check the room first. If uncomfortable please ask the lobby customer service for change. .

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore