Mountain View Hotels in Bentong

We recently stayed at Crockfords Genting and had an absolutely wonderful experience from start to finish. As the premier hotel at Genting Highlands, it truly lives up to its reputation. 🏨 Accommodation Our room was spacious, beautifully designed, and spotlessly clean. The bedding was incredibly comfortable, and the view over the highlands was stunning. Everything felt premium — from the modern amenities to the thoughtful little touches that made our stay extra special. 👨💼 Service Service was outstanding across the board. Every staff member we met — from the concierge and front desk to housekeeping and restaurant teams — was polite, attentive, and genuinely eager to help. Special thanks to the concierge team who assisted us with arrangements and recommendations with a warm smile. 📍 Location & Convenience Perfectly connected to SkyAvenue, casinos, and attractions via covered walkways — so easy to get around, even in rain. Yet it remains quiet and private, a true luxury escape above the bustle. 🍽️ Dining & Facilities The facilities are world-class — elegant lobby, relaxing spa, and excellent dining options right within the hotel. Breakfast was high-quality with plenty of variety, and service there was equally attentive.

We still rated 5 stars as our stay was great overall. Just wanted to let you know that even though the ”DO NOT DISTRUB” sign was on, my friend saw staff and the manager opening her door room. Nothing was missing. The air conditioner also couldn't be adjusted, but everything else was fine.

Room quite good after refurbished. The hotel has kindly given me 26th floor with nice golf view. The staffs at Ayu Awana was polite & friendly. I wanted to try the Lodge but it was closed for private events. I went for a walk along the golf course. Had a good morning exercise & ordered hot mocha & cheesecake after the walk. Cheesecake taste need some improvement I guess, overall a good stay for me.

- The hotel smells really nice. - The staff are excellent 👍🏻 - Free parking (just need to register your license plate number). - Room is suitable for a small family (2 adults, 1 child). - There's a hot shower. - Lotion, toothbrush, toothpaste, shampoo, and soap are provided. - There's a hairdryer, hangers, a mini-fridge, a safe for valuables, and an iron + ironing board. - Room service is very good. Downsides: - The hotel area is a bit tucked away, and there's construction going on around it. - The Wi-Fi is intermittent. - The TV is the same. Probably because it's connected to the Wi-Fi. However, since we went to Genting to play indoors, it was fine. We didn't really watch much TV. Overall, 8/10 ✅

We had a wonderful stay at Swiss-Garden Genting. Our room was incredibly spacious, modern, and spotlessly clean. The absolute highlight was the heated rooftop swimming pool on Level 41—it was perfect for the cool weather, and the mountain views while swimming were absolutely stunning! Unbeatable value for money. We will definitely come back!

it was a nice experience, neat apartment, very nice view and ambience. the check in instructions was very clear, and got instant response from host. things to improve may be the utensils provided better be in pair instead of single, and to provide one prayer mat for muslims and qibla direction if possible. oh, i think need to do maintenance for dust mite too once in a while. thank you, nice place you have and keep up the level of cleanliness 👍🏻

I had a wonderful stay at this hotel/apartment. Since it is still newly opened, everything feels clean, modern, and well-maintained. One of the biggest highlights is the swimming pool. It is spacious, beautifully designed, and perfect for families. Kids will definitely enjoy spending time in the pool, while adults can relax and enjoy the peaceful surroundings. It's truly an ideal place for family bonding. The room is fully equipped and very comfortable. It comes with air conditioning, a refrigerator, an oven, a touch-screen induction stove, and complete kitchenware, including pots, plates, bowls, cups, and cutlery. It's very convenient if you prefer to prepare your own meals during your stay. The Smart TV is another great feature, offering a wide range of entertainment, including Netflix, Prime Video, Disney+, Viu, iQIYI, and many other streaming platforms. You'll never run out of things to watch while relaxing in the room. One thing to note is that there was no reception during my stay, as the property uses a self check-in system. All the check-in instructions were sent via WhatsApp in advance. The instructions were clear and easy to follow, and if you needed any assistance, you could simply call the host for help. The apartment also does not provide a washing machine, so if you're planning to stay for several days, it's best to bring enough clothes. However, this isn't a major issue, as there are convenient self-service laundry facilities nearby. Although many of the facilities are still under construction, I believe this place will become even more impressive once everything is completed.

The penthouse was surprising nice and beautiful. It’s located on the same level as the check in counter and facing the greenery. Super huge master-bedroom with 2 big king size bed, walk in wardrobe and super big toilet with separate shower and bath tub. 1 common bedroom with attached bathroom, 1 queen bed and 1 single bed. I love the balcony with the mountain view! It may be facing abit of the drive way but you can hardly hear any loud noise. At night you can see the Genting Highland neon lights too. Thou there are some white moth and small insects but It’s very peaceful and quiet at night. In the early morning, extremely relaxing on the sofa sipping coffee, feeling the morning breeze and listening to spa music from the tv and the birds chirping outside the windows. There are various paid tv channels, YouTube channels, auto mahjong table. You can also cook in the big kitchen. Make sure you close the kitchen sliding doors to keep the occasional cars sound from the drive way coming tru the kitchen window. This will also help to keep the living and dinning area cold. You can dine at the vegetarian restaurant before 8.30pm. Cafe and minimart close around 6.30 to 7pm. Drinks vending machine are available 24 hrs. The hotel staff are friendly especially the manager Charlize who is very helpful and responsive almost immediately. You can take the cable car and alight at Chin Swee Station, take the multi tier escalators and small walk to the hotel. Location is very ideal for people who drive. The walk in price is MYR1088 or you can consider paying for upgrade from normal rooms upon checking in if available for a great experience. Whole unit is very big and can accommodate a lot of people.

Our families thoroughly enjoyed the convenient one-night stay in this spacious mid-hill apartment, which offered stunning, misty views of Genting Highlands. While the pool and gym were perfect for the kids and adults to unwind, and on-site restaurant. Overall, the comfortable accommodations provided great value for two families, though better planning for meals is essential.

The room itself was really clean and tidy. The outside of the hotel didn't look great, but the room was lovely. The only downside was the lift; we had to take the stairs when checking out because only one lift was working, which was a bit inconvenient. Everything else was fine for me and my family. Please fix the lifts so more people can use them for check-in and check-out.