Boutique Hotel Die Swaene

Great experience in a great hotel, in a great location, in a great city- highly recommended , lovely and friendly staff, good breakfast! No issues whatsoever. Room spacious, finally a decent TV size, nice pool. Definitely will come again, thanks a mil ❤️

I cannot fault this place. It had such a wonderful unique style, the bathroom was modern and wonderful (double sinks, hot towel rail, separate toilet, strong hot shower). One of the only places in Bruges with a sauna and swimming pool too. The staff were the highlight though - they went above and beyond for me and my partner, finding us places to eat when we arrived late at night and vegan friendly spots too. There’s parking and the breakfast was amazing with so much choice - again they really catered to us - special thanks to Lionel! Thanks for making our stay in Bruges so much more wonderful.

A nice hotel in Bruges. Worth a visit if you can get a good deal on price. But please beware of the issues as stated in my review. The hotel entrance is quaint and luxurious looking. The room we had was classed as a suite and had a relatively nice view of the canal and belfry. One of the window chain latches was broken which I noticed on the last day. There are some improvements that would be welcomed especially for future guests. We were looking forward to the breakfast as the reception staff told us we could have our eggs any way with ham and salmon etc. On the first day of breakfast I asked for poached eggs but was told they couldn’t do them so I asked if I could have scrambled eggs which they did. The guest table next to me asked for eggs with salmon and was told they don’t serve salmon only on weekends. The orange juice was not replenished so I asked and was told by one of the kitchen staff that “I am on my own” The breakfast choice is an absolute disaster for the price you pay. The service, the food choice and the attitude from the staff (although friendly) is not good as it seems as if there was nothing available and it was a very disorderly process asking for or ordering anything. The second day of breakfast there was no orange juice, no cheese. The coffee machine ran out of water and it took 15 minutes for someone to fill it up, Yoris finally appeared with a plastic container full of water. There was a queue of unhappy bemused looking people. 10 minutes later the coffee machine stopped again - drip tray was full. Again a queue was forming including me who was thirsting for coffee. When we left there was still no cheese or orange juice being served. Breakfast was a big big let down on both days and if we were there any longer then we would’ve eaten out elsewhere. Dogs are also allowed to be walked around the breakfast area by guests. This is a big hygiene issue and if anyone has pet hair allergies then this could cause a big problem. These dogs were not service dogs of any kind. When we left we asked Yoris where to get the bus, he was unaware of how to get to Bruges train station by bus or where the bus went from. The pool area was warm but there were lots of dead insects and flies around pool area. Pool side filters open and not covered so a small child or baby could easily swim into the filter hole. Towels in room very dated. Swing door in bathroom was dangerous for young children as it was heavy and could swing both ways and easily catch a child’s or adults hand at that. Our son ran into the glass entrance door to the pool and had a bump on his head. We got some ice and the lady on reception said it had been reported and a sticker lower down the door would be applied. This hotel could be so much better and for the money you pay it needs to be better. Our stay was good - but not amazing so I’d have to give it 3.4/5.

We stayed two nights at Hotel Die Swaene, and loved it so much, that we booked an additional two nights. This hotel is a perfect reflection of Bruges itself, located in a historic building which belonged to an painter, whose paintings adorn the hotel—as explained to us by one of the hotel keepers. Most impressive, the excellent and modern sauna which reaches a solid 70 degrees (celsius), housed in a space containing also a fine pool. The hotel boasts a magnificent ballroom that is currently in restoration—a space that promises to be majestic upon completion. The hotel staff is exquisite. Sylvie and Marlene were our primary contacts there. They were profoundly accommodating and gracious. The breakfast is excellent, served in an intimate but spacious area which a covered terrace section that brings in the sunlight. The two breakfast servers are superb—very diligent, and sensitive to individual requests. I come regularly to Bruges, and this hotel will surely be a frequent stop-point during my work periods in this magical city.