Hotels near Nemzeti Emlékezet Múzeuma, Budapest

The rooms are run down and very little money has been spent on improvements. It was annoying that the manager asked me to pay up front for my four days to stay at the Omega. Generally I pay at check out time. The manager insisted on three occasions overall. I suspected that previous guests had given him a bad time about their experiences. The reality check came for me on the third day in the afternoon. There was a sudden hard rain in the afternoon at about 4:00 pm just as I was arriving back to my room. the drainage system is ineffective. The floors throughout the hotel had been flooded out. Given the rooms are on the first floor I can not work out how this happened. There was a very bad smell of contaminated water sort of like diluted sewerage water near the reception area and throughout the corridor and staff were busy trying to soak up the water. I was lucky as the bad smell was not in my room but one other guest was irate. Neither of us will be staying here ever again. The only outstanding feature of the Omega is the woman that is on reception. She was friendly, honest, helpful and knew the importance of having a good relationship with guests. Omega management can turn this into a good hotel. Just spend money on maintenance and simple upgrades.

I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.

Currently here at the moment and tbh I’m disappointed! Not like the reviews say. It’s a good 45 min walk to the centre of Budepest. The breakfast is lack lustre at most! Luke warm hot drinks, only one side of the toaster works and very basic buffet. Rooms have no tv, or hairdryers! The amenities it says are here simply aren’t, rooftop bar closed, pasta shop never open, spar next door is very limited hours and the staff are rude. If your wanting somewhere to stay with things around it don’t stay here it feels like your in the middle of no where. Nothing much around it so do expect to be walking quite a way to get to anything. I comply understand it’s geared towards student but even these must be bored to tears with the lack of amenities around the hotel, not even anywhere to grab a bite to eat within a good 10 min walk. Would I stay here again? Absolutely not On a plus note the reception staff are lovely

The staff here was very nice and helpful, and there were a lot of amenities that were cheaper than I've found in hostels before. You can store your bags after checkout for only 3 euros. I stayed in an eight-bunk room. The en-suite bathroom was filthy and smelled horrific; had to use the hall bathroom instead. The ladders to the top bunks were also pretty treacherous. They did maintenance on the beds while we were staying there, removed some wooden shelves and afterwards there was sawdust on the bed. But this place is run by really caring people; they let you chill out there after checking out and the common spaces are nice. Not worth it at all to get an en-suite though, because you will just be using the hall bathroom anyway.

First of all, it's really good to reserve a spot. The outer edge of the building is a variety of colorful pipes, which are very eye-catching and easy to find. The yellow bus stop is diagonally opposite the hotel lobby on the right. It takes two minutes to walk there. Turn left and walk straight for a few minutes to the subway entrance and exit. There is a chain bakery where you can buy fresh bread and drinks. The hotel lobby is quite comfortable, with quite a lot of guests. Several young people at the front desk are polite but not smiling. Check-in is quite fast, and you can also store luggage for free. The room is not big but quite good. The hotel does not provide toiletries and disposable slippers, which need to be prepared by yourself. My order seems to have no breakfast, but the front desk told me that there is breakfast after checking in. I was very happy. I went to taste it opposite the lobby on the first floor the next day. The food is quite rich, but the various breads are relatively hard, and the toast is soft. Some are cut and some are not cut. You can cut it yourself, but the taste is salty, which surprised me. The various sausages are really delicious, and there are many varieties of cereals and nuts beside the milk. The fruit is fresh, and the honey is also delicious. I stayed for one night and checked out quickly. Overall, I recommend that you can stay again when you come to Budapest

Second time I was in this Hotel . First time was everything OK , but now everything was disaster . After check in we noticed the TV not worked , I tried to call reception but the phone was not worked too. I used my mobile to call the landlines number of the Hotel what is on website and what is in the leaflet in the room, the staff doesn't bothered to answering to the call after 15 min. So I went down , they were busy to chatting inside of the back. Instead of come to check the TV , they gave me 2 batteries to change , the phone they said they couldn't do anything as there is no maintenance. TV had no battery issue , as next day maintenance confirmed , so if the staff members came up to check we have a TV..... I asked to book yellow taxi for me , not Elite black taxi which charge double . Staff said ok , the they booked me Elit black Cab . Because I was on time , I had to use. So paid 5.500HUF instead of 3.000HUF. When I addressed this issues and want to speak with some manager , they told me write a email, so I did. Get response next day , they apologised and gave us a gift in our room . Some chocolate and wine . Chocolate box was open , so I made photo and sent email again to the manager , still until today no response given.... Obviously we left the gift in the room. Top of that last night instead of 3 set towels we got only 2 , while 3 person was in the room... Room was dirty , dust webs in corners.... There is many much better and cheaper 4 dear Hotel around . Never again !!!

Reopened after restructuring on August 23, 2024, very professionally and warmly managed by an experienced manager. The staff is super courteous and multilingual. You feel like you are being looked after like family and in good hands. Due to its location, it is a good starting point for tourist activities and yet very quiet in the evenings. Rooms well and tastefully furnished, quiet (very well-functioning) air conditioning, comfortable beds, pleasant wooden floors, from room 608 (although facing the back courtyard) a very nice view of the Danube with its magnificent buildings and the Fischer-Bastei. Breakfast leaves nothing to be desired.

The hotel is conveniently located very close to public transportation. The tram is right across the street and the Metro station just a short walk away. You can also walk across to the other side of town where all the stores and restaurants are by using the Chain Bridge. However the bridge was closed for pedestrians last month, not sure if it is now open. Our room was a good size and we had a beautiful view of the Danube river and the Parliament. The small balcony outside our window needed to be cleaned though, as there were spider webs everywhere. Realized that after I stuck my head outside to look at the view.. You can also look outside the window in the hallway when you get off the elevators. It has a nice view of the castle at night. Bathroom was fine, there was a nice bathtub with a nice shower but I found the bathtub very high and it took me extra effort to climb in and out. Never had that problem before but for some reason this tub was not easy to climb into. The breakfast had many yummy choices. There were not many changes in what they offered everyday, but still they had many choices and also many different coffees you could prepare on the machine. Front desk staff were cordial and one young man in particular was very helpful with everything that we needed. I don't remember his name but he was in his 30s I believe with a goatie. All in all we enjoyed our stay! The only thing we wished is that this hotel had a pool, but oh well!

Hospitality at this hotel is pretty much non-existent, especially for what I'd expect of a Novotel. It starts with having no doorman. You'll see this a few times in others comments. They give you one water bottle in your room. Don't expect them to replace it throughout your stay though. That'd be a lot to ask. Room service? I'm not sure if they cleaned the rooms during our stay. They did make the beds. That's about all. When I asked where I might find water, I was rudely directed to purchase a bottle from the restaurant. This is unheard of to me. Filtered water should always be freely provided. The breakfast was also quite mediocre. Huge lineup for coffee, no brewed coffee, which would be quicker to serve. Staff not around. For the price, the breakfast is certainly not worth it. Not a great experience. I won't be returning.