3-Star Hotels in Burnaby

Best hotel in the town.lots of nice restaurant nearby.customer service was excellent especially Mr Raghav .most of the people are good.room is neat and clean.I am so happy to be here.price is ok for me.may be I will come next time also

This is our second year in a row booking at the Element Metrotown Burnaby for our soccer tournaments. Roxanne in group bookings was super helpful and awesome to work with because she helped me organized the accommodations. I had no idea what I was doing. Rafael at the front desk was friendly, helpful and he remembers everything. The location was excellent with many food options, groceries, and a mall. The rooms were spacious and gorgeous with great views. The kitchen with full fridge was very convenient for 4 occupancies. The beds are also very comfortable. We will definitely return to this hotel.

They advertise their rooms as having air conditioning but this is not true as the room we were checked into had a evaporative air cooler. The cooling system in the room didn't work and they were completely aware of this but did not mention a single thing to us at check-in. We had to constantly fill the bucket from the air cooler with ice cold water in order to get any cool air in the room. They told us it should last 8 hours but the machine started beeping at 3:30am after we had just filled it with ice cold water right before bed. It's ridiculous to have to go fetch ice and change the water out in the middle of the night. We were told that they were fully booked and they couldn't move us. There were also lots of mosquitoes in the room - our best guess was that the big bucket of water from the machine made it a nice environment for them. The nights were hot, stuffy and annoying with the mosquitoes bothering us. We were not able to have a good nights sleep at all. The toilet and bathtub are also not renovated. The toilet seat was peeling and really disgusting. The bathtub does not drain well at all when you are showering. The room we were assigned was also right behind the elevators. Whenever the elevators were in use, we heard banging all the time - even in the middle of the night. We usually ask for a room away from the elevators but we haven't been able to access our rewards account to see if it's still noted despite asking for password reset help multiple times and having no response. Cleanliness was also a problem - the floors were sticky and they haven't cleaned under the sofabed in a long time. Housekeeping also asked us one morning if we needed our room cleaned and we declined. That night, we had a card slipped under our door indicating that they will do a wellness check within 24 hours since they haven't heard from us - we just spoke with them THAT morning. We've stayed here many times before and spoke highly of this hotel but we will no longer recommend it to anyone.

The man at the front desk who checked us in was very helpful in finding us a first-floor room instead of the second-floor room we'd been assigned. He was also very thorough in telling us about how to get to our room, about breakfast, etc. Breakfast was great! It was in a restaurant on the premises (but had to walk outside to get to it). There was a good variety of hot and cold food and they kept it well supplied. The hotel room was larger than most. There is nice large laundry room on the premises with inexpensive washer & dryer (ice machine also in that room). The beds were comfy, the shower was good, we had plenty of towels and toilet paper, everything was clean and in good repair, all the lights worked. The sink and counter were separate from the toilet & tub and there was a nice big counter. There was a power ***** next to the bed where I plugged in my phone charger. There are plenty of other restaurants nearby. We like the citrus fragrance of the supplied soaps and shampoo, etc. This was one of the best places we've stayed!

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

I had a one night stay before boarding a cruise ship in Vancouver. I booked this DUMP online. My God, it was horrible. The drapes were falling apart....The floor was tacky underfoot. You could not use the shower because the hot water handle was totally loose. I was in room 9. There was no stopper in the wash basin. So we took a sponge bath. I did call to the front desk and he offered to change us to room 10. I declined because I didn't think it could be much better. My advice, you'd be better off sleeping in your car. That's how bad it was. Air conditioner - we could not seem to shut off. It was one of those tiny things in the wall. We didn't need it because it was in the 50's.

With a stay at The Chateau in Burnaby, you'll be 1.4 mi (2.3 km) from Deer Lake and 9.5 mi (15.3 km) from Rogers Arena. This guesthouse is 10.2 mi (16.4 km) from Vancouver Waterfront and 10.3 mi (16.6 km) from Canada Place Cruise Ship Terminal.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.Featured amenities include express check-in, express check-out, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 10 individually furnished guestrooms, featuring kitchenettes with refrigerators and ovens. Your bed comes with down comforters and premium bedding. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and rainfall showerheads.

This 38-day independent trip to Canada has been planned for a long time. It finally happened on July 13. The first stop is Vancouver, where I will stay for 9 days. On Trip, I booked two rooms at the Royal Mansion B&B, which is less than 1 kilometer away from the Metrotown MRT station. , with good environment and convenient transportation, I will definitely stay here next time I visit Vancouver.

This newly constructed house has been designed to offer you a warm and cozy stay. It's around 800 meters away from skytrain, which is great than 500 meters, hence you will not hear the noise from skytrain. This private bedroom with ensuite bathroom boasts a Clean and Comfy stay.Your comfort is my top priority during your stay, ensuring a restful night's sleep on our Queen size bed upgraded with seal strip, comfy matteress and superior quality bedding, only for your sound sleep.-The bedroom was well maintained just like being at home!-Ensuite bathroom is clean and spacious with good water pressure and hot water-A mini fridge, microwave, toaster, coffee machine and hot water kettle, to make you feel right at home-Washer & dryer meant you can stay longer-Only a short walk (4 min) to the grocery store, liquor shop and good restaurants.- A shortish walk to the Royal Oak train station (800 meter walk or you can gab a bus from the house). Convenient to Downtown, Stanly Park, English bay and shopping-A good day starts with great coffee, and we've got you covered.-Low cost & Flexible car rental services available

With a stay at this apartment in Burnaby, you'll be within a 10-minute drive of Pacific Coliseum and Metropolis at Metrotown. This apartment is 6.1 mi (9.9 km) from Port of Vancouver and 7 mi (11.2 km) from Rogers Arena.Make yourself comfortable in this individually decorated apartment, featuring a kitchen with a refrigerator and an oven. A 50-inch Smart television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a separate sitting area and a microwave.