Leope Hotel Cagayan

the ambiance is good. But still, no slippers inside, no bidet for the toilet, the blanket is quiet itchy. :(

The location is very good. Less than 5 minutes walk from Gaisano Mall. Easy to check in. Room is okay that is enough for 2-3 days sleep. Price is good. They have towel,soap and shampoo. Also have TV and fridge. You can ask for a hairdryer if you want. They have water dispenser on the hallways which is very good! It would be nice if they have cups for coffee.

Nice hotel, clean and near gaisano mall and ayala mall. I will book again on my next visit in Cagayan de Oro.

Booked and regretted few hours later. I was convinced this is a good budget hotel as it gets good ratings in other travel app but to my disappointment. First I am a PWD so I demanded for a 20% discount, but gave me only 15%. The receptionist, with all her irritable attitude, effortlessly dismissed my concerns and dedma to explain. I let that pass. Stepped out of the hotel for the meantime and when i came back the elevator is under maintenance. The receptionist told me to use the stairs outside instead, only to find out there was no access to the third floor (im staying at the 3rd). Angrily complained about the situation, told the receptionist “sinasadya mo ba akong asarin?”. She knew that the stairs at the 2nd flr were closed. And she seemed to be carelessly unmoved and unmindful and annoyingly joyous for my difficulties. To the owner/hotel management, ensure to train your staff on proper customer care. Select the right staff for the job at least.

Its a 3 stars, or that is what they say, i think could be even 2. Is a new hotel but not, i mean new name but is so creepy and look old with small cackroaches coming from shower and sink. Old decoration, dark, even cant open windows and even cant see outside cause they put a big sticker covering all the windows. The worst place i have been in Philippines.