Hotels near 7-Eleven, Calgary

The beds were horribly soft and sunken in and misshapen. My wife felt like she was sleeping in a hammock. We had awful sleeps and came home with sore necks and backs. Very disappointed in the quality of beds considering what we paid and that this was our only holiday this year. The room was incredibly dusty and my sons allergies started acting up. I was charged $1828 for a beer in the club lounge because the attendant there mixed up our room number for the price of the beer. It of course was reversed but we were shocked to see this charge upon check out and don't feel this is acceptable.

Show that you care! The hotel is new, beautiful and well located. The breakfast room is impressive with its size, tall ceilings, views and terrace. The breakfast itself is great with its variety, including waffles and a delicious South Asian(?) vegetable stew each day. The suites are large and well equipped, and the bed comfortable. Now if only the staff could treat customers a bit better. We paid $30 for underground parking, which was important to us because we got an upgraded rental car and were liable for it. On the second day, the garage was completely full, with more cars entering the garage - thanks to a broken capacity indicator that permanently shows 208 spaces. Staff basically blamed it on the fact that the garage is a private facility unrelated to the hotel. They sent us to two nearby surface lots. One was only available till 8:00 at a cost of $22.52. The second one was a dirt field. 1. I don’t care whose lot it is. You sold me access to it at an extortionate price and did not mention any other options, implicitly endorsing it. 2. Don’t sell more spaces than you have, especially at that price. 3. Know and explain options. Don’t direct your customers to a lot that only sells space till 8:00 for over 3 times the price as the next lot. You are wasting my time. Then at 4:00 am, we were woken up by a loud motor noise coming from the fridge. We had to move it and unplug it (it’s a full size fridge, not a hotel fridge). The clerk’s reaction? “Sorry about that, I’ll tell maintenance.” We had one night parking taken off the bill. No consideration for the hassle both from the parking and the fridge. You can do better. Better policies, better communication and a bit more generosity. Overall, not a good experience.

Great service. I called ahead to request a late check-in because my flight was delayed, and they had someone at the desk when I finally got there. They also helped me get a new room key card when mine wasn’t working properly. The hotel is also in the heart of downtown and close to a C-Train station.

Only stayed here because we were starting a coach tour through the Rockies, arrived a day early and this was where the tour started. We had booked one night in a king room and the tour had booked us in a queen for the following night. We asked if we could stay in the same room for both nights but apparently there were no King's available for the 2nd night. We offered to downgrade our first night to a queen but again this appeared to be a problem. That was until Kaylee The Guest Services manager came along and sorted everything and actually upgraded us for both nights. Fabulous room (although if you are a light sleeper you need to be aware that the trams run alongside the hotel) Room was large, very comfortable bed, fridge, microwave and coffee maker. The whole hotel was clean and well maintained and 4 lifts meant never kept waiting long for a lift. There is a pool area which we did not take advantage of. Breakfast was good Canadian breakfast

This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

We stayed here for 2 nights labour day long weekend in a king bed suite. There were so many little issues that if management cared to address them, would increase their rating and make the stay for guests so much better. First, we booked our room for 2 adults and 2 children, and still had to call down for more towels as only 2 was provided. We also had to call for bedding for the sofa bed as none was provided. It's like they didn't even look at our preferences or booking information to prepare the room accordingly for us. Second, it was just chaotic and unorganized. There was no parking at all when we would return in the evening. No parking in the underground garage and no parking outside. For both nights, we had to go to the front desk at which point, the manager would try and tetris all the excess vehicles into whatever possible spaces she could find. The breakfast area was overcrowded and dirty. Overflowing garbage bins, coffee ran out by 9:30am, then ran out of napkins, forks, etc. Not well prepared at all. What also didn't make sense was the made to order station. What a waste of staff when they are already clearly understaffed. It seemed like an attempt to control the consumption of their protein selection for the day eg. bacon or sausage. On our first morning, the made to order breakfast was bacon and egg croissant breakfast sandwiches. On the 2nd morning, it was an avocado and egg mcmuffin with a side of sausage. They should just have these all premade and out along with the rest of the buffet. Then you wouldn't need someone to staff that made to order station and just have them help out with the rest of the buffet by ensuring that tables are wiped, garbages are emptied, coffee and utensils etc are replenished. Third, for a hotel at pretty much capacity that weekend, they had one working elevator. There wasn't even a sign for the broken one, but you can tell that it was out of service since there was no light. We ended up using the stairs since the wait time for the elevators was ridiculous. Also, it looks like they are trying to update a few things as noted by all the plastering and painters tape. Yet we didn't see anybody working on these issues and overall, it was just an eye sore. Honestly, unless things improve, we would not stay here again. On the positive side, the room was spacious.

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

I’m giving this 4 stars based on the Oasis Waterpark and our time spent there. Without that, I would score the hotel as a 3 (3.5). The hotel room itself was pretty standard. 2 queen beds, clean enough except for a dirty vent in the bathroom and a pre-existing stain on the carpet (see photos.) The air conditioning unit in the room was incredibly noisy and made for a rough night sleep on night 1. On night 2, I opened the window to allow for some “street white noise” and this helped to lessen the noises made when the unit turned on and off. Room was clean, housekeeping staff friendly and prompt to make our room up after night 1. I will note that the shower pressure was minimal, which made washing shampoo out of the hair challenging. The Oasis Waterpark is great. We missed the bulk of the Labour Day weekend travellers and had hours here to ourselves. Waterpark staff were incredibly kind. They also stay busy! Some observations from the Waterpark: - The slides are cleaned daily, which is great. It does result in minimal downtime for one/both slides for a bit, but I can appreciate keeping them clean. - The rest of the Oasis was kept clean, with staff frequently spraying things down. - I lost count of how many times water quality was tested for all bodies of water, great work. - Water in the main pool was pleasant, warm in the toddler pool, and a bit chilly in the pool where the water slides dump you. (Not a bad thing as it encourages people to move along out of the way quickly.) - Hot tubs were definitely hot! - It notes no people under 16 in the hot tubs but children were in them with their parents (we did the same, kids needed to warm up after the slides.) I see no issue with this if times are kept short. - Dry sauna was closed for the duration - The water slides are great but safety rules must be observed. We saw two injuries and both times it was when people were not following posted rules (tandem rides, entering the slide before the previous rider was most of the way down, sliding headfirst.) We will stay again so that we can visit the Waterpark.

We have an electric car and so when we travel if possible we try stay in hotels that have an electric vehicle charger on site. I always call the hotel directly to confirm as the websites are not always accurate. We called this hotel directly before booking onine and were advised by the woman on the phone (who had to put us on hold while she checked), that there was a car charger in the covered parking area. Great - the only warning was it was first come first served (which is how most are). When we arrived we asked where the vehicle charger was located and due to language issues the front desk person thought we were talking about a car cell phone charger... but another person came over and told us no EV charger on site. That was the whole reason for booking at this hotel and on a long weekend most places nearby were sold out. So we had to change our schedule to go and find a car charger instead of being able to do this at the hotel as planned. We would not have booked had we been given accurate information. And to pour salt in the wound, after we checked in the same person at the front desk who thought we wanted a cell phone charger called to ask if we were satisfied with the room, and I said room was fine but unhappy about no EV charger, he got confused and put us on hold and left us on hold... I eventually just hung up. Poor service. Hotel was clean. Our room was large but very spartan in furnishings and dated except new flooring. Bed was OK and no issue with noise. Shower head was long past its prime so not a great shower. Door into the room was backwards and swung to the open room and not to the wall but it had a door arm on it so you could not open all the way. Thiis made it hard to get luggage into the room as there was a table that limited access. Never tried the included breakfast. Why don't hotels offer the breakfast right until check out time? Why do they cut if off so early? I feel ripped off.