Popular Cardiff 4-star Hotels

Told at 10pm on check in that ad to pay an extra £45 for child when I thought I ad already paid,at midnight after some chat with trip.com we checked in,and wanted extra for breakfast,not impressed with future inn as if they knew iadto pay extra £45 could of phoned me beforehand as I booked about a week earlier,not happy with the way they expressed just a good job I ad some money as probably would of ad to sleep in the car

I arrived at the hotel late, close to 9pm, in the pouring rain, walking over from the train station with bags on cobblestone streets. On Google maps, the distance looks manageable but in wet weather and the dark, I had second thoughts. Nonetheless, the service and room standards made up for everything. They managed to fix me a room service dinner past 10pm, and it was really good lamb shanks on mashed potatoes. The bed was comfortable, the sheets were clean and I just sank into the best sleep of my whole work trip. The hot water pressure was strong. I went down for a super early breakfast the next morning, and the service staff at the breakfast stations were super friendly. The spread was a veritable feast, and they explained what black pudding was - I actually enjoyed it. There were vegetarian options available and the coffee machine dispensed really good cappuccino. One thing to mention was the wifi in the room. I had to do a business video call for an hour and I lost connection twice. I suppose the bandwidth was not designed for long video calls, so guests may want to prepare back-up connection if they need internet for work.

I stayed in hotel indigo on the 5th - 7 th October and my stay was absolutely awful I stayed with my family and we was put into 2 different rooms on completely different floors my room was on 5th floor and my family members was on 1st floor, Each room was absolutely vile, clannishness of the rooms was absolutely disgusting, dust everywhere, my shower and room wasn’t cleaned to the standards it should of been cleaned to as a guest who’s staying. They didn’t empty the bins, they didn’t even clean the sink left all my tooth paste. Anyway back to the clannishness of the room, the head board to the bed was so dusty I could pick it off myself with my fingers and there was little hairs in my shower and first I thought I’d leave it until it got worse and I started to look around the room few days later now I’ve stayed in another hotel and realised actually how bad the cleansing actually is at hotel indigo so now I’ve decided to actually report it, im not one to moan at reception it’s something I’d personally keep to myself but I’ve realised how bad this hotel actually is though I’d leave a little review. I will attach photos that I did take.

The housing environment is satisfactory, but the streets are full of slippery dead leaves that are not cleaned and can easily cause slips. Satisfied with overall service Satisfactory indoor hygiene The facilities are complete, but there are many scratches on the inner wall of the frying pan and should be replaced. The TV remote control may not be usable without power.

Located in Cardiff (Llanishen), De Courceys Manor Cottages is within a 10-minute drive of Principality Stadium and Cardiff Castle. This golf cottage is 5.5 mi (8.8 km) from Cardiff Bay and 4.5 mi (7.2 km) from Cardiff International Arena.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Featured amenities include express check-in and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, hair dryers, and slippers. Conveniences include electric kettles, and housekeeping is provided daily.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Ice maker is ready on each floor. It’s come with water also. NO Fridge is a bit disappointed. Stay 5 days 4 Nights… not suggest staying in the summertime; you must request Fan. AirCon is only available at 10:00 p.m. If you complain, that no doubt that the response is more rapid than expected. But the problem remains the same. A fan may probably be available for you. No late check …my first time to request to pay for a late check such as 12:00. (Due to my train is at 14:00) All staffs are polite when approached and in a helpful attitude…BUT as I said. Everything remains unchanged. Good luck all

High price - especially when you have to pay for your overnight parking (I paid £17.00) and then if you want to have a swim it'll cost you another tenner! Cheeky buggers. Staff very pleasant and our room, although a bit 'tired' was spacious and light with a super comfy bed. Restaurant - staff again very pleasant but I was rather confused about my dinner wich consisted on half a plate of saute potatoes, a chicken schnitzel and a large bowl of cherry tomatoes. That's it. Chicken cooked perfectly, saute potatoes weren't actually saute, just deep fried slices and what I was supposed to do with so many tomatoes I have no idea but it was a pretty boring dinner and I would recommend it.

The hotel is in a good location, right in the city centre, a 10-minute walk from the train station. However, there is a bar downstairs, which will be a bit noisy at night, but it does not affect sleep. The hotel is clean and recommended.

Everything about this booking experience and stay has been amazing. From the initial queries to checking in, the staff were so incredibly helpful. When we checked in, we were upgraded for free to a much larger room which looked amazing. We paid for breakfast for 2 of the mornings we stayed and were treated to a buffet of all of the usual delicious breakfast options you would expect. Quickly served tea with a smile, all of the staff were friendly, polite and helpful. Each time we interacted with any of the staff, they were nothing but kind and informative, absolutely no complaints about them whatsoever! They really made us feel welcome and special every day. We have already decided we will be coming back soon! The room itself was spacious and comfortable. The room was an Executive Room, with complimentary tea and coffee. Plenty of towels and amenities. The king size bed was so soft we almost didn't get out of bed. The hotel itself is so close to the train station that we were happy to walk. It was also close to so many restaurants and shops so we were never too far from anything. The only downsides I would say is that there was a strange red stain on the curtain rail, which I imagine is hard to clean! Out of everything, that was the only issue we ever came across, quite minor and did not impact our stay.