Sugarloaf Inn

Yes, I traveled in shoulder season- I like that. However, I was the only guest at the inn- check in was rough- it took a good fifteen minutes after I had asked for a room with a view and the receptionist had to talk to the manager. They would upgrade me for $20- I thought that since I was the only guest that night they might upgrade me for free. Once I agreed to the price hike they told me the heat was off in that wing and that they had put a space heater in the room. At that point, I suggested that they upgrade me for free since the hotel was not fully operational. They agreed and upgraded me to a room with a view with a space heater, but the television didn’t work because they had started shutting things down. The room was clean but very dated- no upgraded electrical outlets for today’s electronics. There was a nice view of the mountain. When I first got to the room I could hear a chirping from a CO2 monitor on the floor. Luckily the receptionist was able to replace the battery but imagine if that had happened a little later- I would have had to listen to it all night, as I did with the space heater which when on and off all night. I was the only one at the inn overnight- reminded me ofJack Nicholson in The Shining. My point is, either you’re open or closed!! I should have been told of the almost closed functionality of the hotel. If I had know I would have gone somewhere else.

Very disappointed. We’ve stayed here for many years and always enjoyed our stay. This past visit parking was not outside the Inn but a bit of a walk over very icy conditions. Also breakfast was not included as it had been in the past. We had breakfast our first morning but it was like having breakfast in a NY hotel… outrageous and unbelievable poor service. I finally got up and got our own coffees. I don’t think we’ll stay there again. Very sad as we used to love our stays!

The hotel is dated; that said, the rooms are clean and comfortable. Staff are friendly and welcoming. Noise travels quite freely through the facility. They offer 15% off breakfast. We had one of the worst, if not the worst, meals we have ever had. Run away, run away!

Inn is very dated and worn. The attached Brewhaus is only open during ski season so they give you a $10 gift card to a place in the resort village which is a .25 mile walk. The inn has no pool or hot tub. The rooms are small with minimal amenities. We could’ve stayed at a “real” hotel in the village for less. I would highly recommend avoiding this inn … no charm, not exceptionally clean and absolutely nothing to do during a “shoulder” season. No mini-frig either so can’t stick the room with goodies. It is just a worn, dark, gloomy play that needs a MAJOR renovation and is charging way too much for what is offered.