Guest User
September 16, 2024
Wpuld give it zero if i could. If you're thinking about having your wedding here, DO NOT DO IT!!! Stayed here for a family members wedding. The rooms are almost $300 per night for that price you'd expect to have a nice room. The wedding guests that stayed here all had problems with their room. Two separate guest in two separate rooms had dirty cold water leaking from the bathroom ceiling and the floor was soaked. They immediately asked the front desk to send maintenence to fix the leak and were told they had already left for the day but they would try to get them out there the next day. The next day they waited in the room all day & maintenence never showed. Their balcony door handle was loose & almost falling off. They reported the problems and not only were they not resolved, they weren't offered a new room or compt anything. The curtains in my room were ripped on the outer side, there were dead bugs on the blinds, a crack in the crown molding, my shower head wasn't clean, my mirror had horrible streaks on it and when I pulled back my sheets, I found a bug crawling around in the bed. I took videos of it. The room balcony overlooks a dirty parking lot with a broke down looking truck. There's not even a mini bar or a room service menu in the room, which one would expect when paying that much. And this was just the rooms. On to the wedding. The bride & groom paid over 10k & had to set up and take down their own decorations except for the tables (that were already in the room), table cloth and chairs. Everything else was done by the wedding party. They did not provide a room for the bride or groom to get ready in even for a few hours. At the reception, they charged $5 for a soda from the "bar" (which is a tall ish table looking thing not an actual bar) and you weren't even given the whole can, just enough to fill up a small cup. They don't provide anything to toast with but don't tell you that until it's time to toast & then they say oh well you didn't purchase that. Its customary at any other wedding venue to provide something to toast with, even if it's just to the bride & groom but they didn’t offer that, we had to ask them. The bride asked about the wine choices and the "bartender" couldn't tell the difference between a red or white & openly admited they knew nothing about wines at all. The bride left without even getting a glass of wine at her own wedding. The food was horrible and the server (who was actually the housekeeping lady & also admitted serving wasn't her normal job) never informed anyone that they could get ice tea instead of water so no one knew. The "open bar" had a $500 limited and they had maybe 4 bottles of alcohol and not even good alcohol, just well alcohol but the drinks are so outrageously priced that $500 runs out fast. The ceremony is held on an outdoor pavilion that has paint peeling and cracking, overlooks a neighborhood and a road so you hear traffic during the ceremony, and is right next to the swimming pool that th