2-Star Hotels in Charleston

We loved our stay at the Hampton Inn! Our only comments are the breakfast was okay (COVID restrictions limited the choices) and the hotel has a slight musty smell as it’s an older building. But you cannot ask for a better location and the staff were incredibly friendly and helpful. Definitely recommend staying here!

Overall, clean place, friendly staff and decent breakfast. Some of our petty, yet disappointments: both end tables were sticky and had not been clean for a while; could not run fan all the time on hvac unit; flat pillows and no in room microwave. Also, for light sleepers, be sure to request top floor. We were on second floor and could hear kids running and doors slamming all night. Would not hesitate to stay there again knowing these things.

The representatives were all very friendly and informative. The room was very comfortable and very clean. The pool was very nice but a bit cool due to it’s always in shade between the Hotel and the neighboring building. Complimentary breakfast was a variety. From dry cerial, to hot oatmeal or grits, to waffles to eggs and fried potatoes with peppers. Very Nice. Only one suggestion would be to add a couple of towel holder hooks or racks so to be able to reuse.

I am in town weekly, and stay at this location about 90% of the time. The staff has always been most helpful and friendly. Rooms are always clean. Parking is convenient. The only negative that I have, is that the TV’s in all of the rooms are offset in an unusual position, which makes it difficult to watch from anywhere in the room.

Well besides the parking being a issue (have to park in a complicated parking garage, ie; floor 1 is for Publix, floor 2 for residence, floor 3 is divided, go left it’s residence parking, go right is “Spa and hotel” but not clearly marked for the area) Entrance is underwhelming, but actually nicer than the rooms. Balcony door hadn’t been opened in my 63 years, barely got it shut! Bed turn down, FOUND A HAIR IN MY BED, right where my face would lay, and the sheets feel like sandpaper, they’ve been washed and used so much they have pilz all over. ALSO….. the sheet had a hole in it. I did call the desk and the guy did reduce the bill by $40, and ONLY because I didn’t have it in me to move all my crap. Not impressed with the walls, they need repairs, not just paint. And yes…. The place smells like urine. Oh and let’s no even talk about the Kuerig stacked on top of the microwave, stacked on top of the mini mini fridge. The shower drips, curtains off the track and hooks missing. Not a class act for Holiday Inn Express. I’d suggest dumping this property or gutting it and starting over. We expect more out of HIE.

Breakfast is great, with avocado sauce, twin room, can accommodate 4 people, no extra bed, suitable for children, free parking, convenient parking, large swimming pool. Not far from the sea, the manor, and the historic district.

Hotel is in a quiet residential area. Has a Best Western hotel right beside it. Easy access to various locations in the area. Parking area was not too good and crowded. Front desk person was very friendly and helpful. Room was very clean. Bed was very comfortable. Shower water pressure was strong. There were no wash cloths, hand towels or soap in bathroom but the front desk provided when reported to them. Area was quiet. Breakfast was Continental with nothing added or fancy. Would stay there again.

March 2024 Staying for a visit with family on John’s Island. Very convenient, front desk staff very nice, large rooms, older hotel but clean with well stocked rooms. Breakfast provided, plenty of choices, food typical. Upon arrival you are told and written that there will be NO room service unless asked for so needless to say we were quite surprised when a woman came barging into our room the first morning, clearly with a pass key. She had no “normal” housekeeping cart with her, only a trash bin with what looked like a bag of some supplies. No identification or housekeeping clothing on. Could not speak any English to even explain why she was standing in our room. Needless to say she was escorted out. Second day it happened again but did not enter, only a slight knock. Front desk was notified both days. They were very apologetic explaining, new employees in training , no English etc. I get it but in this day and time it was quite unsettling to say the least not to mention a little sketchy. Just a reminder to lock up and protect your valuables, everywhere. Hopefully the hotel is diligently working to remedy this. Special note, for some reason there is a 2-3 in gap between the room door and the floor. Might want to take a towel and stuff under the door for extra privacy, safety etc. Very weird. Overall, financially it was fine. Will we stay there again? Not sure yet.

Hotel was pretty nice, good gym, but sheets smelled a little weird and worst of all the shower didn't work. I didn't find out until this morning when I was checking out. I called Front Desk and requested help. The agent said she would send maintenance out. 15 minutes later I was still waiting so I called to try and see if anyone was coming or there was another room I could shower in as I had to leave for a business meeting. She said they were on their way. I was out of time so I had to do a makeshift sponge bath in the sink. YUCK! Maintenance showed up just as I was leaving the room and checking out. EXTREMELY disappointed.

My name is Laneda Williams I'm writing this grievance complaint . I was treated unfairly and my civil rights had been violated. I checked in on April 4 , 2023 and stayed in room 139 with bed bugs and roaches. The roach was big and had babies too. I brought a can of raid . I didn't know they had bed bugs until I finally laid up under their sheets after a week. So, I was woken up by something biting me I turned on the light and looked on the pillow and there was a bed bug. I went to the office at 2:00 am in my night clothes and told the staff that I have bed bugs, I went to room 229 and moved my belongings from 139 room to the new room . Okay, I was made whole with that situation . Now, I paid by the week the total amount is $496.74 times 4 for the month. The grand total is $1,979.04 . I just paid for the room again (weekly) on Friday 28, 2023 and early Sunday morning around 12:00 am. i was told that i had to leave the premise because i had my door open. The lady security guard did not knock on my door she was too lazy to walk up the stairs to tell me to close my door. But, instead she screamed from the top of her lungs , like a block away to tell me to close my room door. Motel 6 robbed me of my money that consisted of $494.74 . I have all of my recipients for proof . I contracted the Health department and BBB about this matter. WHERE'S MY MONEY !!!!!!!!!!!!!!! REFUND MY MONEY !!!!!!!w