Situated in the heart of The Queen City, adjacent to the Contemporary Art Center and across the street from the Aronoff Center for the Arts, 21c Museum Hotel Cincinnati is a multi-venue contemporary art museum, an award-winning 156-room boutique hotel and home of Metropole restaurant. Stay with us and the iconic Yellow Penguin.
GGuest User2022.09.30
I am writing this review from the hotel lobby at 12:11am. I dropped my bags off at 2pm and was given a luggage tag and told my room would be ready shortly. I was told I would be called when my room was ready. It was confirmed and there was no question that I was here and ready to check in. I went on with my planned activities including my dinner plans and now coming back to the hotel have been told they have no room for me. I have never ever had such an experience. They have offered to relocate me to a hotel outside If Cincinnati. This was a quick vacation trip totally ruined by this hotel experience. Under no circumstances will I ever book this hotel chain again. They massively overbooked and have relocated many guests. I have been told on the side by a sympathetic employee that this is standard procedure. NEVER BOOK 21C!!!
Conveniently located across the Ohio River from Downtown Cincinnati, our unbeatable location is within walking distance from shopping, dining, entertainment, and sightseeing. We are within a half mile walk or trolley ride to Great American Ballpark, Newport on the Levee, BB Riverboats, The Banks Entertainment District, a Kentucky Bourbon Trail stop, and more. Our spacious rooms provide our guests with unbeatable views of the Cincinnati Skyline, and a clean, comfortable space to work & relax. Our highly desirable amenities include complimentary parking (from a car to a motorcoach), complimentary hot and healthy breakfast, 24-Hour Business Center and Fitness Center. All of our guest are equipped with a mini fridge, microwave, personal coffee maker, in-room safe, tiled showers and High Speed Wi-Fi. Whether our guest is in town for a business meeting or sports game, they can expect an exceptional stay at our Newport, Kentucky hotel.
GGuest User2023.01.31
We stayed at this hotel several times in the past and had a great experience however, this time was not at all! Prior to our arrival I asked the front desk to put some roses in our room since it was our anniversary which they did for me. When we arrived I was surprised to find that that the hotel was under renovations since I was not advised of that when booking the room. the parking was horrible, the front desk/lobby was dirty and there was one elevator working so, it took us 15 minutes just to get to our room. Don't count on breakfast either. We did get lucky and our room was renovated and nice. It was loud due to the renovations. the noise started fairly early in the morning which sucked because, we were there to relax. Despite all of that when we checked out and were heading towards home my wife realized that she left her earrings on the nightstand. I called the hotel and explained that she left her earrings could you please go tot the room and get them. The front desk clerk responded by saying that they were not allowed to go into the rooms. Now we all know that's not true because they went into my room to put the flowers on the table. They directed me to a website to fill out a lost and found report....I mean I didn't leave a sock there it was a $500.00 set of earrings. Anyway, filled out the report and a couple of days later I received an email stating that no items were found. I called the manager and left several messages. Didn't get a call back. I finally got lucky and caught him there and I explained to him what happened. He stated that he would look into the issue and call me back...never did. i called Choice Hotels and filed three complaints and still have not gotten a call back. So, today I called Newport Police Department and filed a theft report. This hotel is not worth the $420.00 I spent for two nights and please don't leave anything at the hotel because, they will tell you it's not there.
With a stay at Radisson Hotel Cincinnati Riverfront, you'll be centrally located in Covington, within a 5-minute drive of Paycor Stadium and Great American Ball Park. This hotel is 4.7 mi (7.6 km) from University of Cincinnati and 1.7 mi (2.7 km) from Newport Aquarium.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at 18, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Covington? This hotel has 10323 square feet (959 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
SShawn Cruze2022.04.04
I was going to chalk up my experience as an isolated incident and let it fade away.
That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room.
We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out.
When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay.
Customer service/satisfaction is becoming non-existent .
103 review
3.5/5
Price from
₹ 9,689
per night
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MMark Mathes2024.04.22
Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living.
Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.
The Holiday Inn Cincinnati Airport is conveniently located off of I-275 and minutes from the Cincinnati/Northern Kentucky International Airport. Our complimentary shuttle takes you not only to the airport, but offers transportation to attractions and businesses within a five mile radius.Our hotel is conveniently located to a number of area businesses including Archer Daniel Midland, Meggitt, Amazon, DHL, Schneider Electric and Robert Bosch as well as local favorite attractions such as the Creation Museum, Newport Aquarium, US Bank Arena, TQL Stadium, Paycor Stadium and Great American Ballpark. You can host meetings or events with our 13,000 square feet of meeting space, superior catering and detail-oriented staff.Guests of our hotel are treated to excellent amenities including an indoor pool, and a well-equipped fitness center. You can enjoy our McKenna's Restaurant & Lounge offering a burger and craft menu with pick your favorite or build your own selections. All guests receive complimentary high-speed, Wi-Fi Internet access. Our great team of associates is looking forward to welcoming you soon!
GGuest User2022.07.28
Very pleased with Holiday Inn CVG in Erlanger. Wanted a quality stay near airport, with an excellent review record…that is what I found! Room on 4th deck was large, clean, comfortable and quiet. Large bathroom, comfy king sized bed. Dinner at onsite restaurant was tasty and reasonable, breakfast burrito was excellent. Service by everyone was great. Well worth the stay as an InterContinental Ambassador!
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9955harleyj2024.06.21
Amazing hotel, but awful staff in the AM. This hotel is modern, well maintained, clean rooms, and has everything you need. Great bar and restaurant, with friendly staff. The bartender was our waiter in the restaurant and very friendly. Buffett server was awesome. But the two ladies at the front desk Friday 6/22 at 7:00am were awful (blonde lady and another lady with shaved sides of head) I asked to see if I had breakfast in my reservation. One said she wasn’t logged in and couldn’t help, the other helped some guy that cut the line in front of me. When that guy left, I’m still waiting for simple help and got none. So just went to my breakfast. I would give it 5 stars if not for the unfriendly and lazy workers. Manager, take note. You are better than this.
This Wingate by Wyndham Cincinnati Blue Ash is conveniently located in the Blue Ash business district near Hollywood Casino Lawrenceburg Cincinnati Zoo Newport Aquarium and local restaurants.Ideal for both work and play our non-smoking hotel offers free breakfast free WiFi fitness center Tesla Charging Station indoor pool meeting rooms board room and business center. Kids under 17 stay free.Guest room amenities include microwave refrigerator safe Hair Dryer. Suites and handicapped accessible rooms are also available.Must be 21 years or older to rent a room.
GGuest User2022.08.13
My family travels to Cincinnati every 6 months for our oldest sons doctors appointments. We have been staying at this particular Wingate for 9 years. This Wingate always gives a pleasurable experience. The staff is always friendly and accommodating. The hotel is clean, the beds are comfy, and you can’t beat a free breakfast. We love the location of this hotel. Summit Park is one of our favorite spots to have dinner and let our kids play.
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Latest Reviews for Cincinnati hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
5.0/5
Perfect
CCliftonDavidService was prompt and friendly. Everything was as it should be or better. Great bang for the buck. No complaints at all.
GGuest UserThis was my first time at The Residence Inn/The Phelps and thoroughly enjoyed my stay. My room was clean and fresh and had a lovely view of the Great American tower. Excellent service from all I encountered; Kat, Kathleen Styers, Mikayla Austin and Frances Lawton. Also, the valet (unfortunately I do not know his name) was friendly and attentive. Looking forward to returning here in the future.
RRCute decor. Prime location but basically no amenities. The gym and laundry are like micro rooms and it feels like people live there. The hotel has a strange aroma and smells like a nursing home. Also they don’t have room service, water bottles inside the room, and no vending machines for snacks or beverages. So if you’re hungry or thirsty in the middle of the night you’re on your own.
BEWARE. Came out to the parking lot this morning to see FIVE cars near ours with shattered windows. They had all been broken into overnight. Signs all over the parking lot caution to park at your own risk, however the area feels safe and has lots of restaurants & shopping stores in adjacent parking lot. The signs made us feel uneasy but we still never expected to see all the broken windows. They were all very nice cars too. Such a shame. We were in from out of town to visit Xavier University which is just a 7 min drive from the hotel. Sadly, this greatly affected our impression of the area. We felt absolutely terrible for the one guy we saw, trying to clean up all the broken glass in his truck. We did not see a single employee at the hotel doing anything to help with the situation. Obviously, they are aware this is a problem. Also, they charge $5 to park overnight, yet provide NO security whatsoever in the parking lot. They should be using that money to hire an overnight security guard so guests don't have to deal with broken car windows!
ZZ4214NRnunyaThis hotel was remarkable. It is usually sold out so it’s hard to get rooms normally but when you can it is well worth the money. We would stay here every time if we could it has a amazing pool area with a full bbq area and a fire pit and also a full kitchen in your room.
Really clean and great hotel. Staff was really nice. I was treated like a true Hilton honors member not one thing out of place in the room. Would highly recommend. I was having an issue with my luggage and couldn’t quite pull it to the elevator so a very nice lady at the front desk helped me bring my things to the elevator and it’s so nice to know that there are great workers out there still. Unfortunately, I forget her name
GGuest UserWe stayed here to attend a wedding at Bell Events Center and it was just amazing. Its a smaller property - but when we requested for an adjoining rooms to accommodate our small one's - they made sure we got what we need for the stay. The hotel looks brand new as well so that's a plus. Rooms are in great size and parking location super accessible (additional fee). Our little one's also enjoyed their indoor pool! Big shout out to Sabrina (GM) and Jacob (AGM) for making our stay at Holiday Inn & Suites Cincinnati Downtown GREAT!
KKaitlen SImmediately upon checking in I was overcharged by $300 for my already booked stay. Staff tried to explain the days rates and said I was being only charged for $75 cleaning fee, but swiping my debit card I wasn't given an option to type in my pin and was immediately charged $851. The staff were very combative with myself and another guest who was checking out and they were also overcharged for their stay. They explained they had a system error and thats why we were overcharged. I was already upset because I was to be in town for a full week and this overcharged stay took most of the money I was going to use for that. I checked in and went to my room. The room was dirty with smudges and dirty fingerprints on the windows, tv, and bathroom light switch was caked in dirt. The bathroom shower had mold in the tile and the baseboards has hair and dirt build up from obviously not cleaning. The duvet had multiple areas of dried blood and hair on the mattress. For a Delta Marriott I expected way higher standards and was not given that with my stay. After discovering the blood I decided to check out the same day, staff couldn'tv give me a receipt and told me they would call me first thing the next morning to confirm I would be getting my full refund but could not tell me when I would get my overcharged stay back. They never called and when I called them the staff were extremely rude and told me in they already explained the day prior I would get my money back and I would just have to wait. I ended up having to contact my bank and report this for fraud considering it had been multiple days of the charge pending on my account with the money gone. I would highly recommend anyone avoid this hotel, lest you want to get scammed and harassed by staff.
WWEIMINVery good hotel, the room is large, clean, the staff is very friendly, the night is very quiet, the breakfast variety is good, the taste is good, there is a self-service washing machine on the first floor, you can dry clothes. There is a supermarket not far from the door, walking is easy, taxi is also very convenient. I took my child to the university for an interview and stayed for ten days. I will stay here next time.
I stayed for 2 nights with my cousin. It is conveniently close to a lot of eateries and only 26 minutes to Jungle Jims. However, the staff are hands down the best I've come across in a long time! Polite, efficient and extremely helpful. The room was spotless, comfortable, the refrigerator was a blessing because I needed to store my insulin. It is budget friendly with lots of hot water and cable should you need to relax before sleep. I would not only stay here again but would also recommend it to anyone who is passing this way!
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