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DO NOT STAY HERE. We paid nearly $2000 for the 3 bedroom apartment and it is very obvious that they NEVER get cleaned. They may have ‘cleaners’ employed but they do not clean a single thing. The carpet is absolutely disgusting and if you have a crawling baby do NOT stay in here. The quilts are covered in what looks like poo or blood stains and we had to ask the ‘cleaners’ for new ones but don’t think they will put them back on for you, they will dump them in a pile on the lounge. You get given half the amount of towels you need for the people in the room and the sign says place towels in the shower and they will give you new ones. We had 6 people in our room and had to collect fresh towels from the pool area and they would take ALL 6 and replace it with 3. I don’t understand why a 3 bedroom apartment would have 1 bathroom but the 2 bedroom apartments have 2 bathrooms. We know this as family stayed on the other side and those rooms were slightly better. Our shower was so mouldy and the spa bath is broken, not that I would use it anyway cause I can’t even imagine the crap inside those jets when the entire apartment doesn’t even get cleaned. The shower door doesn’t even close properly ( see pics) so you either let the water pour out on the floor or use hulk strength to slam it shut as it scrapes all the metal. The bathroom door into the bedroom also has to be shut with hulk strength as it also scraped along the floor and gets jammed. Furniture was falling apart, beds, tables, lounges ( see pics) the table leg was about to fall straight off. Basically all the drawers were filled with crap left from the previous person that stayed, maccas coupons, face masks, chocolate and wrappers, a razor. Again I repeat, these apartments do NOT get cleaned. Oh and they give you 2 toilet rolls for a family of 6 and if you pop down to Woolies and buy your own so that you can actually wipe your bum and your family can wipe their bums, don’t leave your packet of toilet rolls near the toilet because the ‘cleaners’ will in fact start taking YOUR own supply of toilet rolls to put on the holders, taking WITH THEM half a roll of toilet paper that wasn’t used. All YOUR own toilet paper. Moving on to the kitchen, the website says fully stocked kitchen but if you were thinking of actually cooking in your oven think again cause 1. You will burn your hands off getting anything out cause there is literally nothing to use and there are also zero trays to actually cook anything on. The website also says fresh tea towels daily but we never had a single new one in 5 days. If you are also thinking you would like the convenience of a private washing machine, don’t bother, it’s broken and not one staff member will tell you and they don’t put a sign on it. There was, however, some tape in the lock section we took a guess that maybe it’s broken or was the tape so it didn’t close shut all the time and go mouldy. Well we opened the laundry liquid drawer and that was full of crap an

Stayed there for 3 nights this week as I was running a training course in the Dining Hall. The staff were exceptional, couldn't do enough, available whenever for any query. The Dining Hall was heated, large enough to keep socially distant for a group of 16. Took me a day to find the light switches but I could have asked. Sanitiser was provided, large screen TV including cables. Only 1 toilet for group, but it wasn't an issue. Villa room accommodation was fine, no idea of cost as company paid, 2 bedrooms with full kitchen next door to dining hall. Clean, appealing, every thing I needed was there. Comfy lounges, large dining table enough to work and eat, seated 6. Vehranda with table and large seat. Parking out front. Leaking tap which I remembered to mention at the end and was told I should have said and they would have fixed it. Nothing was too much trouble. A lick of paint would be perfect and I noted this happening progressively with empty villas.

We knew this was one of the cheaper motels in Canberra - so didn’t expect the Ritz, but there were a few things that were just frustrating and make for a 3 star review. Between 2 couples we had 2 rooms, a twin Room that had 2 Double beds, and a family room that had a Queen Bed and bunks. For a four night stay the family room was definitely the preferable of the two as it was larger, lighter, and better equipped. The positives: Price, and the rooms were generally clean, the beds were comfortable. The outside area is simple but clean and tidy, no graffiti or anything. Good showers with lots of hot water. Surprisingly quiet given distance from main highway, and walking distance to a train stop. The negatives: The twin room was far too small to comfortably accomodate more than one couple. Although it came with a microwave / jug / toaster & cutlery & crockery it didn’t have anything required for actually using the microwave. No big bowl / microwave dish or anything, also no detergent or dishcloth - and although we asked these never appeared. So washing dishes is basically rinsing them in the bathroom hand-basin. Lighting was also appalling in the downstairs twin room, too dim at night to read anything as no overhead lighting. The shower also was missing a curtain so it was impossible to shower without drowning the whole bathroom. The family room was much better appointed and had a genuine kitchenette with everything required for both microwave and cook-top and its own sink + detergent. However the room STUNK of stale cigarette smoke so clearly the “No smoking sign” is often ignored. The doona cover was completely revolting in how badly it smelt of cigarettes - we did get this changed on request but it makes me wonder how often the covers are routinely changed. there is a free laundry with washer and dryer, but washer has some issues and it took 4+hrs to finish a cycle and let us get our washing out. Would be fine for a 1-2 night stay - but I wouldn’t do a 4 night stay here again.

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The room is clean and the service is very satisfactory. That is, the soundproofing effect of the hotel room is poor. You can hear someone checking in in the middle of the night. It is suitable for people who go to bed early. Overall, it is highly recommended! Great location!

Good hotel. The room was a reasonable size considering that this is a budget hotel, the ensuite toilet and shower are small but adequate. It is a bit out of town but fine if you have a car (probably public transport is available nearby, I did not check). They don't have a restaurant but you can buy a frozen meal from reception and heat it in a microwave if you like (continental breakfast can also be bought, I didn't try it).

Location is very good. It locates at Dickson which is a very convenient place. Many restaurants are located around 5 minutes drive from the hotel. The condition of the rooms are acceptable and it's quite quiet at night. The front desk is helpful. Car park is located at B1 of the hotel which cost $15 per night. Street parking will be available opposite to the hotel but it's full at long weekend. Overall, it's a good choice.

Stay was aimed for a one night’s sleep so paid the cheapest rate. Bed was great, not a big room but great for the price.

Liked · This hotel is in a fantastic location - walking distance to a supermarket and many cafes/restaurants. It is also only minutes from the CBD and most main attractions. The beds were comfy and the room was of decent size with the added bonus of air conditioning. Disliked · Unfortunately, this is in bad need of an upgrade. The bathroom was terrible, and not terribly clean. There were 3 of us staying with one bar of soap. Admittedly, upon check-in I was told I could go back and ask for more - but it should be there in the first place. There was no shampoo or conditioner, which is often standard even in budget hotels. Nor were there enough classes or mugs for the 3 of us staying.

lovely room and view. Would have been good if there were 2 extra single blankets in the room instead of 1 queen size quilt. We had 2 single beds. Would be better to have a separate light for the kitchen area instead of having to light up the whole area when only kitchen is needed. Crockery and cutlery and refrigerator were adequate for our needs as was the TV service and reception. We did not purchase breakfast as the price is a bit high for 2 seniors. Perhaps we could share that meal if possible.