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We really enjoyed our stay ! Getting there was just as fun, through the forest on a one-lane windy road! The room was clean and nice, although a bit dated. The bed was very comfortable and the bathroom perfect. Great shower. The very nice indoor pool, big and powerful jacuzzi, wonderfully hot Hammam and Sauna made the stay even more wonderful! The dinners were all 3 excellent and the staff is really friendly and helpful. The crowning glory is the view from the rooms/restaurant/terrasses, etc. Incredible. Beautiful. The walks around the hotel must be fabulous. We didn't enjoy them as the weather wasn't the best.

The room is very good, the room is facing the lake, the scenery is very good, but unfortunately there is no time. The most dissatisfied is the front desk clerk. I feel unfriendly to the Chinese and the tone is really hard. Is this a five-star waiter? ?

Coronado is the hotel of choice for our company and anyone doing business in Mendrisio. Easy foot walk to the train station, large parking, good food and friendly service make it a staple in our travel plans to the south of Switzerland. We operate the KFC Restaurant next door and are basically neighbors. Thank you team Coronado for letting me and our workers feel home and welcome - every time. P.S. The shower heads are amazing and unique!

When you see the beauty of this resort, you expect a unique up-to-standard experience. And then you get there, most of the staff will be very nice. And then everything else falls short. We drove an hour and a half from Milan to get to this place. The photos and display online showed that it was worth it. The pool area is fantastic. The view from up top is superb. And then you get to your room, and you’re thinking “this doesn’t feel like a $350 per night kind of room 🤔”. We call downstairs asking to get something to eat. And there it goes, the horror story of Italian Villa type hotels: kitchen hours. You don’t make kitchen hours you don’t eat. Period. But you’re thinking “when a hotel gives itself a 5 star rating, isn’t it required to serve food 24/7?”. Anyway, “kitchen is closed” was the imposed reality. So we had to wait. Dinner time came, we were tired so we asked to order to the room. Now I’m all for a luxury resort charging me high for fine dining. But I got 4 raviolis, and a small portion of what was supposed to be risotto, but that looked like army rice swimming in a lot of liquid, with lumps of something on top. The raviolis tasted bitter, and the risotto was simply repulsive. And they priced those at around $80. Please look at the photos and see what I mean. At breakfast, where the staff were more than courteous, we then discovered that the kitchen was indeed sub-standard at this place. The food items were okay. Budget hotel level okay. But that is not good enough for a resort at this price, is it? I mean for me to have a mini croissant and not have another, tells you something about how not that great they are. Same goes for the cakes etc. Sub-standard. We ended up returning the food and ordering a cheese sandwich and fries. Which we then had for lunch the next day, because, we arrived to the restaurant 6 minutes after “kitchen closed”. Even the fries were not great. Can you imagine a kitchen screwing up on fries? On the third day we had an emergency back home so we had to leave. We asked them to cancel the third night, and we were going to leave at 9am which is way before checkout time. They refused. We then asked to pay half a room rate as penalty, but the full rate was too much. Especially that we had stayed two nights already. They refused. And so we got charged $350 for a night we didn’t use. I believe that this hotel was beautifully designed, then handed over to management (or the owners themselves) that is not fit for such premises. And cannot hold the required standard. What a disappointment.

neues Hotel zuoberst auf einem Wohn- und Geschäftshaus direkt am Bahnhof und an der Busstation Mendrisio. Ausgezeichnete Lage für Ausflüge ins Mendrisotto mit dem öV! Ausserordentlich schöne, grosszügige und saubere Zimmer mit sehr guter Schallisolierung und guten Betten. Guter Aufenthaltsraum mit wunderbarem Rundblick im 6.Stock. Sehr freundliches Personal an der Rezeption und im Frühstücksraum, sogar vergessene Kabel fürs Handy werden ausgeliehen! Grosszügiges Frühstücksbuffet, sehr angemessener Preis fürs Zimmer. Gerne wieder einmal!

What a surprise. Entrance, garage, check-in were so easy. But there was another big surprise: we were upgraded to a Suite. Room and bathroom were prefect and clean. The restaurant food was very good. There is a nice terrace overlooking the large swimming pool. The staff was very professional and extremely friendly. Breakfast was a very well appointed buffet. The location was perfect for us. Not too far from the freeway without the drawbacks and not too far from Lugano that can be reached in less than half hour. We highly recommend this hotel.