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"Hotel is clean, pleasant, and new. Staff are all great, friendly, accommodating, speaks good english. Starting from front desk, breakfast area, and check out staff, all are smiling and interacts nicely. Breakfast is generous & excellent."

"✨ An Unforgettable One-Night Stay, Perfected by Shirley's Kindness! ✨ ⭐⭐⭐⭐⭐ Where do I even begin? My one-night stay at the Grand Lisboa Palace was nothing short of spectacular, and it was all thanks to a truly magical start at the front desk. From the moment I walked into the breathtaking, art-filled lobby, I knew I was somewhere special. But the true highlight of my entire trip was being greeted by Shirley at the check-in counter. 🤩 Her warm, genuine smile immediately put me at ease after my journey. Her English was flawless, and her manners were absolutely impeccable – she is the epitome of grace and professionalism! To my utter delight and complete surprise, she kindly informed me that I had been upgraded from a Deluxe Room to a suite! 🥳🎉 This wasn't just a simple room change; it felt like being handed the golden ticket to an entirely new level of luxury. Thank you, Shirley, for your incredible generosity – you are a true asset to the Grand Lisboa Palace and the reason my stay was so memorable! And what a suite it was! 🏰 The room was staggeringly beautiful, blending modern luxury with intricate Portuguese-inspired details. The space was massive, the bed was a cloud ☁️, and the marble bathroom with its deep soaking tub was pure bliss. 🛁 The panoramic views of Macau from the window were the cherry on top! 🌆 Beyond the incredible room, the hotel itself is a destination. The architecture is a masterpiece, like a modern European palace. I spent time just wandering the halls, admiring the stunning art installations and the majestic, crystal-domed atrium. It’s a feast for the eyes! 🎨✨ While my stay was short, I made sure to enjoy their wonderful facilities: · The Indoor Pool: It is absolutely beautiful! 😍✨ So serene and elegant, with a classic design that makes you feel like you're swimming in a luxury spa. The perfect place to relax and unwind. 🏊♀️💫 · The Grand Buffet: The breakfast spread was incredible – a global journey for the taste buds with so many fresh, high-quality options. 🍳🍣🥐 · The Spectacle: Just being in the complex felt grand and exclusive. It’s more than a hotel; it’s an entertainment and art empire. I truly did not want to leave. From the world-class facilities to the stunning design, every detail was perfect. But it’s the people who make a place unforgettable, and Shirley’s kindness at the front desk set the tone for a perfect 5-star experience. I cannot recommend the Grand Lisboa Palace enough and I am already dreaming of my next visit! ❤️ #GrandLisboaPalace #MacauLuxury #SuiteUpgrade #BestService #ThankYouShirley #LuxuryStay #IndoorPoolBliss #SJM"

"My 2nd & 3rd visit in staying here at Studio City. My very 1st time in Macau was a hotel next street. Many restaurants in Studio City from basic dining to fine dining all under 1 roof. Most Suitable for young kids to old folks. We strongly recommend to stay here."

"My wonderful experience in Macau: I was staying at the Ponte 16 on August 14, 2025. The hotel staff are well trained with a great attitude, from the Concierge Sam, to the Front Desk Jenny and Laura, and Housekeeping Tina. They are cordial, professional, helpful, and make feel at home during my stay in Macau. I would like to extend my warm gratitude to them for making my trip a memorable one. In addition, They always greeted me with a nice smile at the lobby. Warm regards, Chen Pang Xiang, Paul from Hong Kong Room 1516"

"We have stayed in this hotel serveral times. This is one of our favourite hotels in macau. The service is nice and warm. Kind and friendly staffs. The room is big and clean, king size comfy bed. Big and wide window, Nice view from our room"

"During our recent stay at the Holiday Inn Macau, where we booked two rooms for three adults and one child, we had a delightful time. The hotel’s prime location made it easy for us to explore the vibrant surroundings and nearby attractions. Our accommodations were spacious and well-maintained, providing a cozy atmosphere for our family. The staff stood out with their warm hospitality, always ready to assist us with a smile. We were particularly impressed by the breakfast spread, which catered to various tastes and was enjoyable for both adults and children. My child loved the pool area, which offered a safe and entertaining environment to unwind. Overall, our experience at the Holiday Inn Macau exceeded our expectations, and I highly recommend it for families seeking a comfortable and convenient stay in this lively city."

"Amazing hospitality of the staffs from the reception (alice) and the ambassadress (diane), the joyful vibes of each of them. The housekeeping (lorence) who really make effort to help us bring somethings to the room even its not his work, greetings and welcoming vibes. Thankyou galaxy for the amazing experience , a luxurious hotel indeed! From The Grand Resort Deck and Galaxy kids edutainment a very high recommended for family. You dont get bored, everything is exciting and amazing. Thankyou again for all the amenities and effort. Till our next visit."

"We celebrate here my daughter 8th birthday and the room was so big and the balcony view was do good. Love their services from check in up to check out."

"Great services, and staffs are very friendly and helpful. We only tried the coffee shop at the lounge for an early sandwich lunch. The food and coffee were excellent, particularly the dessert and cakes were great. Swimming pool was good too. We all enjoy the stay."

"Hotel is fine, breakfast ok. But next time I prefer to stay in another hotel. I tried already 35 hotels in Macau. This one not enough good for me"