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I'm very satisfied with the room. It's a 10-minute walk from Girona train station. You can order Chinese takeaways and the breakfast is also very rich.

Great hotel, very nice pool, staff were friendly and helpful. Dinner was brilliant and very reasonable, we ate there two out of four nights. Lots on the menu, even whole monkfish tail. Massive steaks too. Breakfast was so-so but standard pricing. The location is great if you’re mobile but the bus stop is just across the road so you can get into town easily either way (about a 20 minute walk, less than ten minutes on the bus). If you’re looking to visit the beaches, be prepared for a journey as they are very far away and hard to navigate via public transport. Taxis are expensive. The hotel staff printed the timetables off for us because they wouldn’t show on Google Map. Highly recommended though. We went snorkelling and sea kayaking and saw octopus and explored caves. Only negative to say about the hotel is that they charge for the hot tub and it’s €7 per person. Felt like it should be included but maybe you get a specific amount of slots based on your length of stay? Didn’t seem like anyone was booking it and I imagine it’s because most people feel it should be included.

Very clean, very warm and affectionate staff

Just arrived at hotel booked through Jet2. Would not let us book in because a couple of hours early. Get that to a degree . So booked in eventually. So advertise a bar. Reluctantly got a glass of wine. Could hardly open the door to get out to sit. Felt as though too much trouble as she had to unchain seating! All too much! Bizarre welcome! Got to room. No hangers for trousers. Basic request in hotel supposedly of this standard. Dressing Robe would fit eleven year old ! Rang down .asked for larger robe, can’t do. Seems hotel only had one member of staff? Same person is receptionist, barmaid and rooms lady! Shows four stars! Hopeless as she does not understand English. No manager to speak to. It’s a really poor start. Picked hotel because of reviews for anniversary on Wednesday. Regret already. Looking to speak to Jet2 to get what I paid for not a hostel! Everything in room over complicated as regards lighting and switches. Need to get basics right first. Waiting to speak to management in morning

We stayed at the Ciutat Girona on 14 April 2023. We were charged 174.64 Euros for a one night stay. This did not INCLUDE BREAKFAST in a room without a balcony. We had a drink in the hotel bar We wanted to go to our room to freshen up for the evening. The bar was left unattended for 10 minutes so we could not pay. After waiting we went to our room (405} to freshen up for the evening.. We had a phone call to the room after around 15 minutes accusing us off trying to get away with not paying. THE BAR HAD BEEN LEFT UNATTENDED..i do not take kindly to such accusations. The hotel bar was closed when we returned a little after 10 p.m. and we had to make do with what the receptionist could provide in between her other duties. We were on holiday and the whole experience at the bar left a lot to be desired. The air conditioning was defective so we had to have to the window of the room open because the room was so hot. Of course, deliveries to local businesses made sleep impossible as the night progressed. The television remote control did not work so there was basically no TV. The flooring at the entrance to the bath room was breaking up and not to an acceptable standard. And the final insult was that we were charged for water from the mini bar! We have stayed at the Ciutat before but this will be the last time. And I reiterate that we paid 174.64 Euros for this experience.

The room has a large bed and an extra bed. The space is average, but it is enough. Free parking, walking the wall for nearly 10 minutes. The old town found a Michelin Mediterranean restaurant for dinner in the evening, and it will start after 8:30. The children ate a few mouthfuls because of the jet lag and fell asleep. The restaurant helped to call the taxi back to the hotel for 7.5 Euros, which is actually very close.