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The room is very nice, convenient to the airport, and the steak is delicious

Everything was perfect for me. Before getting to Milano, I've been to Nordic countries which cost more, this hotel took a very reasonable price for me. And the staffs were pretty kind. I still remember one staff kindly asked me 'coffee or cappuccino?' And she explained that they bake almost of the bread. And the facilities could be better. They have a basement parking lot. I highly recommend this hotel and I'll be back whenever I come back to Milano.

Disgusting with every sense of the word. Disrespectful. Unprofessional. The whole stay was a disaster. My worst stay in any hotel I have ever stayed in. Let’s start with housekeeping. The first room had a spider in the bathroom. When I changed the room, the second room had insects on the walls. I literally checked out and went to the airport 4 hours prior to my flight just to get away from the hotel. I?m willing to bet that most rooms are this dirty since both rooms I?ve been in were disgusting. Let’s talk about disrespectful and unprofessional. Now I understand that the staff might not be fluent in English, but they MUST have the decency, willingness and patience to help customers understand what they are saying. I called room service twice, and when they had a hard time explaining things to me, they guy said something in Italian and then hung up. RUDE. VERY RUDE. I literally had to call a third time and tell him not to hang up and slowly try to explain to me where my food is and how long is it going to take. It can?t be that a customer is willing and has more patience than the staff. Finally, the room service menu was very light. Needs more option. Literally they only had one pizza, fries, soup I think and maybe one other option. I have never been to a hotel where they didn?t have at least a burger option and a club sandwich option. But compared to my first two points, this one seems less important right now. I will DEFINITELY NEVER be coming back to stay at this hotel.

My experience at the Palace Hotel in Legnano was extraordinary. The well-prepared room created a warm atmosphere, the competent staff made the service unfair, and the kitchen offered excellent level and quality dishes. A culinary experience that I strongly recommend.

After an awful experience with our airline, causing us to miss our connecting flight and no flights home for 2 days we desperately needed a hotel ASAP at 10PM on a Friday. Luckily, we were able to check in to this lovely hotel not far from the airport with no problems at all. The receptionists were very polite and understanding of our situation and helped us book taxis to and from the airport. The room was clean with good facilities, fridge and comfy bed, it was a great bonus to have breakfast included in the morning. There inst much around the area but we were able to walk to a near by town and went to a brilliant restaurant called Harry's Bar, amazing for authentic Pizza! I would like to give a 5 star review to Alex and Melissa. I had forgot to get a receipt for the taxi, needed for my airline delay expenses. They were able to track down the taxi company for me, I am extremely grateful for their help and being able to stay here when our airline let us down. Highly recommend and would stay again.

Hôtel très.calme, d’une propreté et d’un confort exemplaire . Un parking couvert et gratuit . Une équipe très dévouée et agréable . Un petit déjeuné complet et copieux .Très bien situé . Je garderai de ce lieu un excellent souvenir . Je vous le recommande vivement . Anne

Wonderful family run hotel in an extremely convenient situation in Legnano Italy. Clean rooms with beautiful bathroom. We spent 8 nights while visiting family. The team are friendly and helpful and go out of their way to assist. Stroll up to the heart of Legnano with plenty of restaurants and coffee shops and walk down to the beautiful Parco Castello (Public Park) for a peaceful walk.

I stayed at the Welcome hotel for a week last February...my husband underwent a delicate operation at the Legnano hospital, so I stopped at this splendid hotel. What can I say, a welcoming hotel in every sense, comfortable structure, excellent cleanliness and also excellent food with a plentiful breakfast and delicious dinner... but the staff, the staff is what struck me most about this hotel, the owners, the wonderful girls who work there and a gentleman who is always very kind, smiling, they pampered me... I was down because of my husband but with their smile, with their sweetness and discretion they made me feel at home. I found wonderful people who made me feel at home... just seeing their sweet smiles warmed my heart. Congratulations to all the staff and thanks again

This is a basic hotel, good for one night The room is large, clean, there is hot water. The breakfast was OK. There is covered and open free parking. Our room was at annex and second floor. There was internet reception. I asked to be fixed. They said they cannot. I asked for a different room they said they are full, which seem not correct.

I stayed a few nights near the company's headquarters and had the opportunity to dine 3 nights at the hotel restaurant. Therefore, I had the opportunity to check the quality of the services in different circumstances. The first night I didn't know the reality and logistics of the structure, I was surprised by the courtesy and warmness of the welcome by Federica, came to me to make myself comfortable and to focus on dinner. The second night, all expectations from the first positive night were fully respected: reception, service, food and courtesy. The third was greater than expected, with excellent availability, professionalism and empathy, demonstrated by master Stefano and the sympathetic Nadia.