Search Best Hotels in Wallburg

I'm sure some of the rooms here are very nice, but though mine was ”superior” (according to Wyndham), it wasn't one of the very nice ones. It was in a wing of the complex accessed through a maze, overlooking the parking lot on one side, and with a window to the dining area on another. The dining area window was interesting in the morning when I, in my underwear, opened the shutters to let in some light and discovered a crowd having breakfast. Other things that contribute to a subpar experience: bathroom sink that didn't drain, no convenient outlets next to the bed for charging, no light switch next to the bed, confusingly placed wall switches, uninteresting TV channel selection. Bar closed at 9? 10? too early anyway. Breakfast was nice, in a nice, though small, corner of a room. The older part of the building is beautiful. Pleasant outdoor porch seating areas.

I Am A ”Mariott Rewards Member” & A Loyal ”Marriott Hotel Guest” For Many Years Now. I Would Have Rated My Hotel Guest Experience With FIVE STARS But I Was Approached Yesterday By A Male Restaurant Employee In An Unprofessional/Unwelcoming Way! I Was On The Complimentary Computer & An African American Male Restaurant Employee Approached Me With ”I Know Who You Are & I Saw You When You Entered The Hotel.” He Then Informed Me That The Complimentary Computer Is For Hotel Guests Only WITHOUT EVEN Asking Me If I Had A Hotel Reservation Or If I Was A Hotel Guest!! I Communicated With Jennifer-”Front Desk” That Was Friendly & Professional That Made Me Feel Special As A ”Marriott Hotel Guest”. I Feel Based On My Gender & Race That Was The Reason Why I Was Approached Unprofessional That Made Me Feel Unwelcomed As A ”Marriott Hotel Guest”! I Had A Moment Where I Wanted To CRY! I Am Thankful For Jennifer-”Front Desk” That Was Friendly & Professional To Me As A ”Hotel Guest”. My Hotel Room Was Very Spacious, Clean & Comfortable Which I Expect At ”Marriott Hotel”. The Hotel Lobby Is Very Visually Attractive & So Is The Gazebo As Well. PLEASE Communicate To The Male Restaurant Employee To Approach ALL Hotel Guests In A Professional Manner Concerning A Hotel Guest's Reservation At This Hotel Property When He Sees Hotel Guests Using The Hotel's Complimentary Computer In The Future!! I Really Need To Communicate As Well To The ”General Manager” Amoy & Antoinette Johnson-”Guest Services Manager” On My Hotel Guest Experience Concerning The Restaurant Male Employee!!

Breakfast is good and the front desk service is good. The room is large and parking is free.

The staff has exceptional customer service from the front desk to hospitality! The wine and cheese from 5 - 7 were great to ”wind down” for the day and the cookies and milk from 8 - 9 were so tasty for an evening treat or bedtime snack. My room was LARGE with two levels - queen size bed, a large sofa, a side chair, and a faux fireplace with a space heater to imitate the real deal. The space heater did heat up the room because it was quite chilly. The only complaint I have is that my microwave did not work and it was pretty cold in the rooms but the staff was more than willing to accommodate my needs. The floors creek a lot when people are walking or just settling for the evening. Those little inconveniences will be there with the age of this building but it also speaks to its history...thus the story of Sally the Ghost. I was not afraid of that after reading about her story on my first night there.