The Retreat At Artesian Lakes
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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The Retreat At Artesian Lakes

235 Chain-O-Lakes Resort, Cleveland, Texas, United States
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The Retreat at Artesian Lakes -formerly Chain O Lakes Resort and Conference Center- is a uniquely designed nature focused facility ideal for family vacations romantic getaways weddings group retreats and business conferencesLocated on the edge of the Texas Big Thicket National Preserve about one hour north of Houston The Retreat at Artesian Lakes offers overnight accommodations in authentic log cabins log suites and private log homes The Retreat at Artesian Lakes is also home to Hilltop Restaurant a famous East Texas landmark founded by renowned herbalist and cook Madalene Hill Hilltops exquisite cuisine is based on the herbs grown in the adjacent gardenShow More
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hotel overview picture
2.8/5
Cleanliness: 2.8
All 12 Reviews
Surroundings
Landmarks: Rainbow Baptist Church
(5.3 km)
Landmarks: Birdwatchers Trailhead
(5.5 km)
Landmarks: Dolen Baptist Church
(8.0 km)
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Guest Reviews

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Guest Reviews(12)

2.8/5
Verified Reviews
  • Cleanliness2.8
  • Amenities2.8
  • Location2.8
  • Service2.8

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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2024
I use to go here as a kid and how disappointing my recent trip was. This place is poorly managed. It is not manicured or cleaned well at all. The cabins are over taken by ants and spiders. Spider webs overtake the porches. The pool was not cleaned very cloudy with a good amount of leaves and pine needles. Also, the lounge chairs were broken and torn. In the evening the pool was engulfed with under aged drinking, vaping, smoking and foul- mouthed teenagers. The restaurant smells of sewage upon entering and then very musty. The menu consisted of 3 entrees and the pesto chicken Alfredo was served still cold and tasted awful. They did not even offer the breakfast anymore. They have done away with the horse back riding, carriage ride and hay rides. Also, all the good fishing ponds have been gated off. There is also the old pool that is more like a splash pad that was so dirty it was not safe to enter. Sadly, we will not be returning.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 26, 2024
My husband and I went again to Artesian Lakes and had a wonderful time! If you enjoy nature in the woods, rustic cabins, swimming, hiking, then this is it. The property is well maintained and Katelynn (sp) at the front desk was very sweet and helpful, as were the rest of the staff. Only about an hour and 1/2 from our home in Baytown.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2023
Artesian Lakes is great. Our family loved the fishing, swimming, hiking, etc. However, we stayed in the Zoller Point cabin and were very unhappy with the lack of cleanliness. This is our 2nd time to stay in Zoller Point. It was clean when we stayed last year. When we arrived this year I went to the potty and immediately noticed the toilet hadn't been cleaned. The sink spigot and the counter behind the sink had toothpaste on them. The other bathrooms were just as dirty. One of the bedrooms upstairs smelled awful and had obvious stains on the comforter, of which I won't say what it was. It smelled dirty too, so we had to wash it. The room also smelled extremely strong of mold. We understood why when we looked up at the ceiling and saw that it was covered in black mold. The ceiling in the upstairs gameroom was also covered in black mold as well. The cabin was dusty beyond words. I get that it's in the woods, but not dusting basic furniture is unacceptable, especially for the price we paid. The floors were filthy as well. There was even old food under the couches. We could see standing dirt on the floors. Based on our trip this year we would definitely NOT recommend Zoller Point. Perhaps one of the other homes use a better cleaning service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2023
So i have been coming for 16 years and this was the worst. no restaurant, no horses, no carriage, no bomb fire for smores, nothing but pool and the water was not pretty. i loved coming here and it is super sad to see it in this condition. The gift shop was empty nothing attracting. my door lock did not work had to go through the window three times. such a disappointment. we are deffently looking for a new place for the grandbabies.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 7, 2023
We planned a three generation family two night trip to The Lake House. This place is beautiful! We really enjoyed the fishing and seeing all the wildlife! However, the home needs a deep cleaning and a lot of upkeep. If it were my home and I had guests staying there, I would be embarrassed as to the uncleanliness!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2023
We had a 20 year Marine Corps Reunion here in March 2023 and this was a fantastic venue for it. Quiet spacious cabins, friendly and extremely helpful staff, delicious food, and the scenery was amazing. Alligators, snapping turtles, soft shell turtles, and lots of fish to catch. Already planning another trip with the whole family.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
This was the WORST ever in our many many visits to Chain O Lakes. What we still call it. As we have been going over 20 years. We actually went in Sept 2021 for Labor day. The House we stayed in was ZOLLER POINT. RUN RUN RUN do not go here. This was the worst ever. House was extremely dirty on outside. We had trouble getting in the door. I took my elderly parents and there was not supposed to be but 8 stairs up to house. They left out the part about it being very step and not for those not in great shape. Once in the house, I had to clean kitchen it had grime all over the place. Cabinets ad dishes have not been cleaned in years. We used paper goods and left all cabinets closed. THANK goodness we had not planned to cook. There were lights out all over the house. Cobwebs inside nd outside everywhere. The HOUSE does NOT look like the pictures, those must be over 10 years old or so. Outside was disgustingly dirty. The entire place had not been cleaned much less an attempted clean. SOOOOOOOOO totally disappointed and the cost was extremely high. Go someplace else, not a good place. NOT up to par.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
I went here last week for a couples trip and we really enjoyed seeing alligators, kayaking, walking the hiking trails, and relaxing by the swimming pool. We saw several deer and our views were pretty memorable. The drinks and snacks in the front office for purchase came in very handy as there wasn’t too much to buy in area. I would definitely recommend dusting your room before you sleep. We laid down in the bed and there was tons of dust on walls as well as spiderwebs in room. There is no cellphone service as expected but I was surprised that Horseback riding and several other activities were not being offered.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 18, 2022
All in all, our vacation was fabulous. We stayed at The Big Easy and it accommodated the entire family. There needs to be work done on the property, some of the rails off the porch were loose and some were missing so watched the kiddos much closer so they wouldn't fall in with the resident gator. There was quite a bit of mold around the vents and the ladder going up to the attack/crawl space above. The lodge was well equipped with pots/pans/dishes/coffee cups/glasses etc. Plenty of towels, TP, they even provided laundry pods to do laundry and dishwasher pods to do the dishes. I would definitely stay again; our family so enjoyed the time together and there was so much room! The property itself was marvelous, we went to the pool, fished, kayaked, canoed & some even went down the amazing slide! Thank you, Artesian Lakes, for one of the best family reunions we've had!

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
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Property Description

  • Number of Rooms: 43
The Retreat at Artesian Lakes -formerly Chain O Lakes Resort and Conference Center- is a uniquely designed nature focused facility ideal for family vacations romantic getaways weddings group retreats and business conferencesLocated on the edge of the Texas Big Thicket National Preserve about one hour north of Houston The Retreat at Artesian Lakes offers overnight accommodations in authentic log cabins log suites and private log homes The Retreat at Artesian Lakes is also home to Hilltop Restaurant a famous East Texas landmark founded by renowned herbalist and cook Madalene Hill Hilltops exquisite cuisine is based on the herbs grown in the adjacent garden

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About This Property

Hotel Star Rating2