Hotels near Chick-fil-A Backstage Tour, College Park

Overall, a good experience. The front desk was very nice and quick, our room had a crib as we requested. Very clean hotel with good service. The hallways are sad looking and dated. Bathrooms need an upkeep as well with the walls/tub/faucet. With a facelift, this hotel could be excellent! ***If you do long term airport parking, there are TWO Courtyard by Marriott... there is a South Road and another one. Make sure you don't get on the wrong shuttle like we did...

This hotel is situated in ”no man's land.' Be sure to dine before you arrive because the options are extremely limited once you arrive. You would not want to walk anywhere. Upon check-in, you will be asked to sign, ”I agree to pay for the room and incremental charges.” There were no figures associated with the request. When I asked what the room charge was, the desk clerk had to clear the entry and start over. I told the attendant that I did not want to sign a blank document. If I disagreed with the numbers the next morning, how would I contest them? I would have already agreed to pay them. Be ready for a $12 secured parking fee. Hmm...the hotel next door does not charge for parking. Suggestion to the manager: how about waiving the fee for Marriott Bonvoy members as a perk? Breakfast was provided. I will be looking elsewhere next time.

Super comfortable beds and pillows! I had to get a late checkout because I didn’t want to leave the bed...it was that amazing! Weird area, but convenient to the airport, which is what we needed.

great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious! great! Breakfast was delicious!

I just checked into this hotel and this is the single worst hotel in the IHG portfolio and it’s all because of customer service. Clearly there is no training provided and it’s not regarded. I walked in the hotel with my grandson and was not greeted by the (apparent manager Brad Tolliver) or Ashantia, the front desk clerk. She promptly asked for my name and picture ID. There’s a wheel out front for Club Members to spin and win things so I spinned the wheel. She paid no attention nor did she bother to ever acknowledge if I was a reward member. I asked her if there was a room available on a higher floor. She said “no, your room is on the 2nd floor”. I said ok. Sigh. She’s not nice. But I’m gonna keep it in the road. She asked if I was parking a car. I said yes but at the time there was a party coming out of the elevator who was talking so I couldn’t hear her. I asked her what she said. She looked up at me and rolled her eyes and never repeated herself. She took my credit card. Said that the parking would come out of the incidentals. (I know that my parking is included in my rate but I’m trying not to be confrontational). She walks away and doesn’t say goodbye. Just drops my keys. Doesn’t say where the elevator is, welcome to the indigo… nothing .. just disappears. I ask Brad Tolliver if there is a manager. He states he is one. I ask him if he’s ok with her behavior and level of customer service and he’s silent. He says nothing! Not a thing!! I can’t get past that. This hotel isn’t nice enough to deal with bar customer service. It needs updates but if the customer service was better it would be tolerable. The area of town is sketchy at best and it’s noisy because It’s Right by a roadway. It’s a no for me.

I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!

Check in was a breeze with Tara who is always so personable & sweet, and my husband was in his glory when we attended the Manager's Kick Back Party. He loves all the choices the Drury provides. In the morning, we once again saw Caro! Carol is so professional and knowledgeable and her smile just makes our day! We love the staff at the Drury and we are never disappointed! We look forward to going back soon!!!!!

After a long flight, we arrived at the Atlanta Airport at midnight. My family and I were too exhausted to make the drive to our next destination. I had a few IHG points and decided to use them at this hotel. I assumed the hotel would be average because of the location. I was ok with average because I was so exhausted. When we arrived, Keisha at the Front desk provided professional, upbeat, and kind service. The room was clean and the bed was comfortable. Upon checking out, I had a wonderful encounter with Dee at the Front desk. Again, I received phenomenal customer service. I will definitely add this hotel to list of places to stay.

Nice new hotel. Very clean breakfast was ok.Great location lots of food and shopping centers.

We checked out early from another hotel because it was dirty and it needed total a renovation. Im a germaphobe and when I stay at a hotel it better be thoroughly clean. This hotel check-in was fast and easy. The front desk agent was very friendly. This Hampton Inn is updated and modern. It is conveniently located next to a gas station, near a Walmart, and a Cracker Barrel. Walking into the room I am inspecting the bathroom floor, shower , coffee station, refrigerator and carpet around the bed. The room was very clean and it had a pleasant clean smell. The bed was very comfortable. The free breakfast buffet had everything I needed… fruit, oatmeal and yogurt. The gym was small but it had free weights and a treadmill. I would definitely recommend this hotel for an overnight stay.