Hotels near Crystal Palace Antiques, Croydon

Absolutely loved the location and will definitely return. The service and attention to detail from the reception team especially is 10/10. Certain areas of the hotel need refurbishing - even if just a lick of paint for now as they aren't in line with the rest of the hotel. The room was small but practical and unfortunately didn't have the best of views but that's not an issue. I felt comfortable and safe during my stay. Had a minor issue with the air con unit which is very dated and didn't match the aesthetic of a modern and refurbished room which looks very appealing. Overall, would be very happy to visit again especially during the summer and try out their dinner menu.

This hotel is very convenient for the St. George’s Hospital - it’s literally in the grounds of the hospital. It’s a three star hotel and I would say it’s towards the lower end of the three star spectrum. The staff were very good, and the amenities for a three star were as expected. However, there is a huge problem with the cleanliness of the carpets and upholstery. They are disgusting! They are stained all over the place and it’s makes the atmosphere of the room feel very dirty - you just don’t know what on earth you’re walking in or sitting on. It’s a shame because the general cleanliness of the room is good and as you would expect, so the cleaning staff do a decent job, but the stains on the carpet and chairs/sofas are just so off putting. The management/owners of this hotel should be ashamed of themselves. It is just not acceptable. They need to deep clean the carpets and upholstery as a matter of urgency or replace them immediately. Some of the stains are so awful that I doubt cleaning would remove them, so the carpets and sofas/chairs would probably need to be replaced instead. I would definitely not stay here again because of this problem. Sort it out Management!

Parking was easy, check-in swift and friendly and my room, as usual at this hotel, was clean, comfortable and very well presented. The server at dinner made sure I was happy with the table location, took my order, was engaged in her work and demonstrated great pride in her efforts to ensure customer satisfaction... the food and drink were both very enjoyable and filling too. The same can also be said for the breakfast team and content. Although it is of the buffet style the selection is wide, environment spotlessly clean and the team constantly busy ensuring everything is fresh and plentiful. Also, omlettes are cooked to order as a house speciality, yum! This hotel and it's staff are a gleaming example of how to make its patrons feel valued whilst not simpering or smothering guests. This is a hotel to strongly recommend. Thanks to all at HH, Croydon, see you soon I hope.

On arrival there was a new girl on Reception (black girl) and she told me that the room I had reserved was room only and I knew I had booked a b&b rate. Although she was very pleasant she said she was new and needed to check with a more experienced receptionist. A white lady came into the reception area and was telling me that the new girl didn't know how to check was was included in the room rate and started showing her - how to check for this while I was there. This white lady (had a foreign accent) was quite abrupt to me and I thought to myself, maybe if you trained the new girl better, she would be able to check these details. The new girl was apologizing, I said to her its not your fault, you need to get trained better in your role. She was a beautiful young girl and very friendly and tried to help as much as she could. The kettle in my room was not working but was replaced quite quickly. I went to get some milk from the trolley and the Housekeeper (Spanish) screamed at me - your are not allowed to touch the trollies and if you need anything, please contact Reception, I said shall I leave it back then and she said - No its OK!. Had to advice Reception if one, needed their room cleaned. Breakfast was nice except the mushrooms they were too hard and difficult to eat. Staff tend to move trollies and talk to each other when guests are around and they use the guest lift as a service lift. They got in the way at times when I was trying to get out of the hotel, they apologized for getting in my way. Majority of staff were friendly, rooms need updating. On my last day, I was getting some tea at breakfast time in the dining area and when I returned a staff member (Small Indian lady) was clearing away my food and I had only went to get a cup of tea and had not finished my breakfast, I told her I was still having my breakfast. I was annoyed as my room card was still on the table but she never noticed this and was clearing it away. They spray and clean empty tables very close to you as you eat your breakfast which is frustrating as the smell of the cleaning liquid is quite strong, It was my first time staying at this hotel, however in the past I have had coffee/tea there but never stayed before. I would rate is as a 3 star Hotel and not a 4 star Hotel.

Stayed here for two nights whilst in London for the King's coronation. Previously lived in the area and never knew the hotel even existed! On bus routes to East Croydon so easy to reach if no car. Free parking too. The hotel has a far east theme and is popular for weddings and in fact there was one taking place when we arrived and their outfits were beautiful. Stunning high class decor around the hotel with amazing glass chandeliers. Our double room was spacious and nicely decorated and we had a very clean bathroom with shower and free toiletries. Breakfast was included in the price which was in the dining room not in a box as some people mentioned! There was cereal and cooked breakfast, croissants, juices and fruit. More than enough! The staff were all very friendly and attentive. Will definitely stay there again when back in London

For us the hotel was quite good. We were there 3 nights. Greenwich station is less than 2 minutes away and takes you to the centre. Overall the hotel was clean. The staff was nice. Unfortunately, the breakfast does not offer a large selection. I was missing more vegetables and more cold cuts like cheese or similar. My son was happy with the pancakes. When an adult pays for breakfast, a child eats free ( £8.99 ). The area wasn't so special now. 10 min walk and you will arrive at Cutty Sark. Unfortunately everything was completely closed on Christmas Day, including public transport. That's why we only went for a walk near the hotel that day. The rooms aren't that big, but you only sleep in them and don't stay in them for too long. Unfortunately, the pillows were too hard for us. We are stomach sleepers and our heads were too high. We didn't feel comfortable without it, so we slept with it and this led to back pain. But that's complaining on a high level, because everyone likes pillows, blankets and mattresses differently and in their own way. There are supermarkets nearby. We always go to the Tesco which is 10 minutes away and bought water and snacks for the evening. We would book the hotel again, in contrast to other hotels, it was inexpensive and yet clean and safe.

The experience was pretty good, but they do not provide any amenities inside the room, even drinking water was not there inside the room

It is a good hotel without any particular fault. However, they only provide 30 minutes of Wi-Fi and tell you to pay GBP3 to buy it if you need it. No matter how little it is, I still feel bad. I'd rather spend that money on hotel fees in advance. If you use such a strategy of including and providing unlimited Wi-Fi, the company will also benefit from I think it would be good for all the guests as well. I think this hotel is not very pleasant because of the Wi-Fi. However, the female employee named ANA who works at the restaurant there is very good at cooking. I would like to praise you for being kind.

The staff was very nice and the whole place was full of young people. It definitely is a youth hostel and the place isn’t as big as other ones so it’s not super loud. Although the stairs are a little loud so that might wake you up. We stayed in a private room with bunk beds and they gave you towels and the shower was pretty good. The room was small as to be expected but it definitely wasn’t worth $180 a night when you could just pay for a bigger hotel room. The location was nice right by Hyde park and some free museums.

The room is ok, relatively clean, and the TV can also receive China Central International Station. It is very close to Biginshan Airport. It takes 15 minutes to walk there. This airport is mainly a business jet airport, and the surrounding area is relatively desolate.