Luis Angel
June 23, 2024
Although the facilities are adequate, the staff, particularly the manager, left much to be desired. When we tried to organize a tour, it was extremely difficult to locate them due to them "working" with a travel agency. This situation became a real inconvenience.
Additionally, the manager offered us a "cold breakfast" to go, so that we wouldn't miss out on the included breakfast if we left early. However, we never received said breakfast, and when we requested it, they responded in a ********* manner that they had not prepared it.
We had to insist and call repeatedly to locate the manager and request a change of towels. To make matters worse, we found other people's underwear in our room, which makes us assume that the cleaning is not adequate.
If you are planning a one or two day stay, it may be acceptable as long as you have no intention of visiting the city center as it is approximately a 30 minute taxi ride away and there are no food options nearby.
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