Rosie V
October 12, 2021
Room was very moist/humid. All clothing moist just from being in the room. Had to wash everything, even what we didn’t wear, once we got home. No hot water in our shower. We told them and they did nothing until we returned and asked again. Then they gave us keys to another room, right below us, that I KID YOU NOT, an AC guy was in there working on the unit! Sooooo no hot water or no AC??? Decisions decisions….We only saw one other car and one other person staying there. We were there on weekday nights. The only room they had to offer us as a replacement had issues too? Really??? Anyway, I’m addition, I think the place could be or rather was, really cool. The jungle like exterior atmosphere, although it needed some attention, was unique. They have a restaurant on site (we didn’t eat there) with tables all throughout the gardens. While we were there, trash, old linens, utensils, glasses, pieces of food, etc. etc. where left out on and around the tables. So, while walking the winding paths to our room, we passed all of that loveliness. I don’t know what’s going on there, if they are experiencing MAJOR staffing issues or new management or what….we will not return. There are plenty of other options in Delray.