Hotels near Redford Theatre, Detroit

Stayed a weekend here while attending a volleyball event downtown Detroit. Paid half the price of staying downtown and it was only about a 15-20 minute drive in so it wasn't bad. Check in was easy, room was clean and although there was some cosmetic things that could be fixed, it was at least clean. Wasn't able to use the pool or fitness area, but they both looked clean from the door. Though I heard the pool was out of towels and there was a lot of water in the hallway leading to pool. We had an issue with our fridge, but they rectified that to our satisfaction, beyond what we would expect. The only complaint (use that lightly) is that we had to leave the hotel by 7:05 to get downtown in time and we asked if it was possible to get breakfast before 7:00 and it was a flat ”no”. Worth a try I guess as most other hotels are very accomodating to this and will even offer to go bags ready to go for early departures. Just an idea for future, perhaps.

The room was super large and the facilities were very good. Two rooms were set up and the staff were very satisfied. The hotel was originally scheduled to have no room. This is recommended by Ctrip, very good.

The building it self is in great shape. The rooms are beautiful and well adorned. Thats where the positive stay ends. The staff is the opposite of friendly and welcoming. When checking in the front desk clerk (shawn?) was very short and rude to my co worker telling him he booked my room wrong and caused him unneeded work. The next day the same man started talking back to a lady that was staying in the hotel. She asked for a trash bag and than another because they are not servicing the rooms because of covid. All my other experience with the staff have been uninviting. Seem to be troubling them to look up from there phones. On my check in day I asked the front desk to address a concern in my room. My smoke detectors (2) have been ripped of the ceiling and covered in a trash bag. 4 days later and 2 times a day I have notified the front desk and been told someone is on there way to fix and no one has done so. My room smells both of cigarettes and ****. Nothing has been done. My last night of my stay the the smoked Alarm went off at 11pm probably because of the hase that fills the hallway from all the **** smoke billowing fromm the smoke free rooms.

We were there for a quick holiday. Fast check in with very pleasant staff. Was given complimentary breakfast and coffee-I assume as an Elite Bonvoy member. Room was large , clean and great view from the 12th floor was beautiful. Easy to get everywhere from this location.

I stayed here for two nights with my teenage son and his friend. Staff was very friendly and helpful, especially the breakfast attendant! She was very kind and checked on everyone, making accommodations as needed and keeping things very clean and stocked. The front desk staff was also very nice and always helpful, friendly and attentive. We would definitely stay here again.

The network is not good, the phone can be on the computer! Hot water can't be supplied! Everything else is fine! ! !

I arrived around 3:35pm today.. I was out of the hotel by 3:43pm today. I waited in the lobby to check in for 8-10 minutes. As soon as I walked into the lobby I noticed an unpleasant smell. After check in I walked to my room, which was on the first floor, and the smells became worse and multiplied. The burnt orange colored walls had extensive dirt and stains, the carpet was visibly dirty and had tears. I walked pasted someone who was visibly under the influence of something or not doing well. After making it to my door, I placed the key in the door…the door was sticking so I had to push it open. (Not safe at all) but it only got worse from there. After gaining access to my room, I entered a completely dark room with the curtains closed. Normally at this point I drop everything and hop in the shower. However, I felt a breeze and an over all unsafe feeling. I went over to the window which was actually a sliding glass door. It was cracked open. Someone left the door open and unlocked for which I can only assume was to cause the next occupant great harm. I closed the door and locked it and decided between the smell, the lack of safety precautions, and the unsavory hotel guest I was leaving. All of this transpired within 2 minutes. I left my room and walked down the hallway and exited thru a side door. As I was walking thru the common area to my car I noticed a number of the sliding glass doors were cracked open. This place is not safe and I assume only harm would have come to me if I had stayed. Not only was it unsafe, it was dirty. There were stained towels in the bathroom the tub had orange and down staining like it had not been properly cleaned in years. This place is a complete train wreck. I actually have spent more time writing this than I did in the room.